Software Office
Resume:
Support specialist with experience of providing advice and practical assistance to system users via the IT service desk telephone system and remote support software tools.
PROFESSIONAL EXPERIENCE
Installing PC Software
MS Excel, MS Word, Outlook, etc.
Basic Computer Programming: Java, C, Visual Basic, C++
PC Troubleshooting
Network cabling LAN/WAN and WLAN
Apple Device Troubleshooting
Network Infrastructure
Network Layout and Design
WORK EXPERIENCE
Innovate Strategic Resource Marketing Inc.
Position – Specialized Technical Officer
Address: 2304 23/F Jollibee Plaza Corporate Centre F. Ortigas JR. Avenue, Pasig City
System Maintenance
PC Troubleshooting Assembly and Disassembly
Email Setup (POP3, IMAP)
Printer Configuration
Network Admin
Installing Software (OS, Antivirus, Drivers, MS Office)
Pelican Express Inc. March 16 2017 to Sept. 16 2017
Position - IT Staff
Address: Zone 079, San Marcelino St. Malate Manila
Responsibilities:
Hardware and Software (Troubleshooting)
Network Monitoring
System Maintenance
PC Troubleshooting Assembly and Disassembly
Printer Configuration
Installation and Upgrade of Software
MS Office 2007,2010,2013,2016 and 365 office suite
Email Setup (POP3, IMAP)
TV shop Philippine Inc. June 16 2016 to Dec 16 2016
Position - IT Staff
Address: Jose P. Rizal Avenue, Makati, Metro Manila
Responsibilities:
Hardware and Software ( Troubleshooting)
Network Admin
Database Admin
Microsoft Server 2008r2 DataCenter
Apple Mac Troubleshooting (Hardware & Software)
NAS Configuration ( Western Digital)
Printer Server (Brother, Hp etc.)
Installing Software (OS, Antivirus, Drivers, MS Office)
Computer Assembly,Disassembly
Network Cabling (Cat5e & Cat6)
Wireless AP Configuration(WiFi ( DHCP Server and IP)
Network Infrastructure & Layout Design
File Sharing Server
Support End User
Email SetUp (POP3, IMAP)
Philippine Avante International Technology Inc.
Position-Office Staff June - 2015 to Nov - 2015
Address: Salcedo, Legazpi Village, Makati City
Responsibilities:
Document Handler
Scanner
Data Encoder
Printer Server Setup
Hardware and Software ( Troubleshooting)
Network Cabling ( Cat5e & Cat6)
Wireless AP Configuration ( Wi-Fi)
Installing Software (OS, Antivirus, Drivers, MS Office)
Android and Apple tech-savvy
SkyCable Corp. - Malate Manila Sept – 2014 to April - 2015
Address: Manor, Taft Avenue Corner Pablo Ocampo, Malate Manila
Position- Sales Marketing Responsibilities:
Customer Service
Setup box and modem
Network Troubleshooting ( WiFi Modem)
Network Cabling Cat5e
Computer Repair
Installing Software (OS, Application)
Eyequest International Manpower Services – Malate Manila Dec - 2013 to April - 2014
Address: Room 302-305,407,408,409&410 Vareb Mansion, 1679 A.Mabini, Malate, Manila
Position - On the job trainee Responsibilities:
Maintain PC Workstation
Data Encoder
Office clerk
Installing Operating System windows xp,7,10
Anti Virus setup
EDUCATIONAL BACKGROUND
Tertiary
AMA Computer Learning Center - Pasay City Manila
Year: 2012-2014
Course: Computer Programming
Secondary school
Don Pablo Lorenzo Memorial High School- Zamboanga City
Year: 2007-2012
Primary school
Edwin Andrews Air Base Elementary School - Zamboanga City
Year: 2001-2007
PERSONAL INFORMATION
Date of Birth: October 7, 1993
Age: 23
Place of Birth:
Zamboanga City
Civil Status:
Single
Nationality:
Filipino
Height:
5'6
Weight:
115 lbs.
Religion:
Roman Catholic
Language\Dialects: Filipino, English, Visayan, Chavacano
HOBBIES:
Photography /Film
Travel
Watching movies
Tech savvy
Video editing (Adobe premiere and Photoshop)
Incase of Emergency:
Mary Ann E. Natnat
Cell#: +63-917-***-****
CHARACTER REFERENCE
Roderick Gabriel
Train Supervisor
Carlheen Samonte
Sales Executives
Arnel Natnat E.
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