Tawnya Yvonne McCrackin

ac48l8@r.postjobfree.com 561-***-**** 1300 Manor Dr., Singer Island, FL 33404

Analytical and Problem-Solving Technology Acumen Information Systems/Human Capital Management Systems Organization & Planning

Project Leadership Change Leadership Communication Emotional Intelligence Innovation and Continuous Improvement Skills Indirect People Leadership

Highly motivated and competent Florida Licensed Real Estate Sales Associate, Systems Engineer, Business Analyst & Program/Project Lead with 20+ years of experience leading and working on Commerical and Federal Programs & Projects and in the Florida Real Estate Market.

Career History

TEKsystems - G4S/AMAG RISK360 Business Analyst

10/2017 - Current

Provides experienced technical knowledge in how to integrate RISK360 with ERPs such as SAP R3

Participates in Quality Assurance/Testing exercises

Addresses clients' RISK360 production issues by thoroughly troubleshooting and minimizing the amount of development team resources needed to address the item (s) at hand

Provides planning assistance and training to RISK360 POs (Product Owners) to prepare for new releases/system updates before production deployments/Go-Lives

Wicresoft - KeystonB2B/Fintech Solution Business Analyst

6/2017- 10/2017

Researched various loan origination system (LOS) currently active in the Mortgage Industry for potential acquisition opportunities

Evaluated customer needs and determining ways to improve their efficiency and operational effectiveness through utilization of KeystoneB2B, a fintech solution that delivers competitive advantages for financial services leaders

Cunningham & Durrance Consulting - IT Consultant

5/2015 - Current

Maintains system security and backups

QuickBooks administration

Coldwell Banker & Illustrated Properties - Real Estate Sales Associate/Technical Business Analyst

3/2016 – 12/2017

Established, developed and retained strong internal and customer relationships

Evaluated current processes and involved parties to later provide technical solutions by exchanging data systematically

United States Navy: SPAWAR(Space & Naval Warfare Systems) - Systems Engineer/Program Manager

2/2008-4/2015

Joint Application Design and Rapid Application Development (JAD/RAD) experiment sessions which included U.S. Air Force, Navy & Marines, Australian Defense Force (ADF), and Defense Advanced Research Projects Agency (DARPA)

Designed and managed the implementation of cost-effective Enterprise/Net-Centric architectures

Provided disciplined technical oversight resulting in the delivery of agile, state-of-the-art System-of-Systems (SoS) engineering solutions supporting the development, distribution, and sustainment of integrated, interoperable, and effective Command and Control (C2) capabilities systems and services across both the DoD and Federal sectors

Provide briefs to senior stakeholders including starred Army generals, Navy admirals, Congressional staff members, and Secretary of VA

Served as Scrum Master, Product Owner, Technical Project Manager, Customer Account Manager, and Business Analyst for Veteran’s Affairs Agile Programs, which included Post-9/11, VBMS, and eBenefits

Served as Requirements Lead Advised SPAWAR leadership, and other Stakeholders within the Department of Defense (DoD) and Federal sectors on Service Oriented Architectures (SOA), Net-Centric Engineering, cloud computing, and agile systems engineering at the developmental and enterprise engineering levels

Life Cycle Engineering (LCE) - Systems Integrator

5/2005 –2/2008

Provided System Integration support for Joint Application Design and Rapid Application Development (JAD/RAD) experiment sessions, Net-Centric Enterprise Services (NCES) and Horizontal Fusion DOD programs

MeadWestvaco (Previously Westvaco) - Project Lead /Architecture/ Programmer

8/1996 – 5/2005

Architected, designed, engineered, implemented, administered, configured, supported, monitored, troubleshoot and maintained enterprise applications, which included SAP R3, PeopleSoft, Lotus Notes/Domino, and mainframe systems and integration architecture solutions

Led and supported Internet, Intranet and e-commerce projects, Y2K preparations, and Mead & Westvaco systems merging

Serving as Mid-Range ITIL Program Lead

Southern Detailing/Computer Detailing Systems (CDS) – Programmer

7/1995 – 8/1996

Programmed Asteel, which produces AutoCAD drawings for civil engineers drafters

Degrees & Licenses

College of Charleston, Charleston, SC 1995, BS/Information Technology/Computer Engineering

Webster University, Charleston, SC 1998, MBA

Florida Real Estate Sales Associate, DPBR, License#: SL334731

Area of Expertise

Analytical and Logical Thinking (Analytics/ Reporting)

Application Development With Traditional & Mobile

Application Lifecycle Management

Builds And Maintains Great Relationships With Clients And Co-Workers

Business & IT Planning

Business Process Improvement

Business Requirements Gathering

Collaborative Lifecycle Management (CLM)

Control Flow Diagrams/Flowcharts

Costing & Budgeting

Create & Manage Epics, Tasks, And Subtasks

Cross-Functional Supervision

Custom Software Development

Data Flow Diagrams (DFD)

Database Base Administration

Database Design

Data Structures

DBMS (Relational and NoSQL)

Enterprise Change Management

Enterprise Software

Enterprise-Wide Implementations

Entity Relationship Diagrams

Functional Specification

Financial Acumen Skills

Governance And Security Control Principles

Information Technology Infrastructure Library (ITIL)

IT Applications And Infrastructure

IT Processes

IT Service Management (ITSM)

Knowledge Management

Market Orientation

Methodologies (Agile/Waterfall)

Multi-site environments

Performance Management

Presentations/ PowerPoint

Process Flow Diagrams

Process Improvement

Project Planning (Charters, scopes and plans projects)

Performs vendor and 3rd party management

Public Key Infrastructure (PKI) Administration

Quality Assurance (QA)

Release Planning

Requirements Analysis

Retrospectives

Return on Investment (ROI) Analysis

Scrum Master/ Daily Stand-Ups

Service Level Agreements (SLAs)

Software Development Lifecycle (SDLC)

Software Project Management Lifecycle

Sprint Reviews

State-Transition Diagram

Standard Operating Procedures

Strategic Financial Planning/ Strategic Thinking

Strategic Development For Commercial Application Delivery & High Volume

Sarbanes Oxley (Sox) Compliance

Service Oriented Architecture (SOA)

System Integrations/Migrations

Team Building & Mentoring

Testing

Risk & Issue Planning

Rollouts & Scheduling

Tracking

The Open Group Architecture Framework (TOGAF)

Universal Description, Discovery, and Integration (UDDI)

Use Case & Specifications

User Experience (UX)

Vendor/Consultant Management (Planning/Scheduling/Billing

Computer Skills

Accounting Software (QuickBooks)

Computer-Aided Design And Drafting (AutoCAD)

Application Servers (Commercial - WebLogic, WebSphere/ Open Source – Apache Tomcat, JBoss AS)

Commercial RDBMS (DB2, MS SQL, MySQL, Oracle, PostgreSQL, SQL Server, Sybase)

Cloud Computing Services (AWS - Amazon Web Services, Google Cloud Platform, Microsoft Azure, Red Hat, VMware)

CRM/ERP/HCMS (ADP Workforce Now, PeopleSoft, Salesforce, SAP R3)

Frontend Web Languages (HTML, CSS, and JavaScript)

IBM’s Systems Engineering Tools - Rational Quality Manager (RQM), Rational Team Concert (RTC), Team Foundation Server (TFS), Total Quality Management (TQM)

Integration Solution & Services (Basecamp, Salesforce, MQSeries, Zapier)

LAMP stack (Linux, Apache, MySQL, and Perl/PHP/Python)

Load Balancers & Systems Monitoring (BigIP, F5, Network Dispatcher, SiteScope)

Meta-Language (XML/ XHTML)

Microsoft Suite (Excel/Project/Visio/Word)

Mobile Devices/OS (Windows, iOS & Android)

N-Tier Platforms (Cloud-Based & On-Premise)

Object-Oriented Languages (C/C++, Java, Lotus Script)

Operating Systems (AIX, Macintosh, UNIX, Windows)

Presentation-Oriented Languages (HTML, CSS)

Team Collaborative Software/Systems (Confluence, Domino/Lotus Notes, DropBox, JIRA, SharePoint)

Visual Studio Team Services (VSTS)

Web Servers (Apache/ HTTP Server/IIS)

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