Manager Management
Resume:
Tawnya Yvonne McCrackin
******.*********@*****.*** 561-***-**** 1300 Manor Dr., Singer Island, FL 33404
Analytical and Problem-Solving Technology Acumen Information Systems/Human Capital Management Systems Organization & Planning
Project Leadership Change Leadership Communication Emotional Intelligence Innovation and Continuous Improvement Skills Indirect People Leadership
Highly motivated and competent Florida Licensed Real Estate Sales Associate, Systems Engineer, Business Analyst & Program/Project Lead with 20+ years of experience leading and working on Commerical and Federal Programs & Projects and in the Florida Real Estate Market.
Career History
TEKsystems - G4S/AMAG RISK360 Business Analyst
10/2017 - Current
Provides experienced technical knowledge in how to integrate RISK360 with ERPs such as SAP R3
Participates in Quality Assurance/Testing exercises
Addresses clients' RISK360 production issues by thoroughly troubleshooting and minimizing the amount of development team resources needed to address the item (s) at hand
Provides planning assistance and training to RISK360 POs (Product Owners) to prepare for new releases/system updates before production deployments/Go-Lives
Wicresoft - KeystonB2B/Fintech Solution Business Analyst
6/2017- 10/2017
Researched various loan origination system (LOS) currently active in the Mortgage Industry for potential acquisition opportunities
Evaluated customer needs and determining ways to improve their efficiency and operational effectiveness through utilization of KeystoneB2B, a fintech solution that delivers competitive advantages for financial services leaders
Cunningham & Durrance Consulting - IT Consultant
5/2015 - Current
Maintains system security and backups
QuickBooks administration
Coldwell Banker & Illustrated Properties - Real Estate Sales Associate/Technical Business Analyst
3/2016 – 12/2017
Established, developed and retained strong internal and customer relationships
Evaluated current processes and involved parties to later provide technical solutions by exchanging data systematically
United States Navy: SPAWAR(Space & Naval Warfare Systems) - Systems Engineer/Program Manager
2/2008-4/2015
Joint Application Design and Rapid Application Development (JAD/RAD) experiment sessions which included U.S. Air Force, Navy & Marines, Australian Defense Force (ADF), and Defense Advanced Research Projects Agency (DARPA)
Designed and managed the implementation of cost-effective Enterprise/Net-Centric architectures
Provided disciplined technical oversight resulting in the delivery of agile, state-of-the-art System-of-Systems (SoS) engineering solutions supporting the development, distribution, and sustainment of integrated, interoperable, and effective Command and Control (C2) capabilities systems and services across both the DoD and Federal sectors
Provide briefs to senior stakeholders including starred Army generals, Navy admirals, Congressional staff members, and Secretary of VA
Served as Scrum Master, Product Owner, Technical Project Manager, Customer Account Manager, and Business Analyst for Veteran’s Affairs Agile Programs, which included Post-9/11, VBMS, and eBenefits
Served as Requirements Lead Advised SPAWAR leadership, and other Stakeholders within the Department of Defense (DoD) and Federal sectors on Service Oriented Architectures (SOA), Net-Centric Engineering, cloud computing, and agile systems engineering at the developmental and enterprise engineering levels
Life Cycle Engineering (LCE) - Systems Integrator
5/2005 –2/2008
Provided System Integration support for Joint Application Design and Rapid Application Development (JAD/RAD) experiment sessions, Net-Centric Enterprise Services (NCES) and Horizontal Fusion DOD programs
MeadWestvaco (Previously Westvaco) - Project Lead /Architecture/ Programmer
8/1996 – 5/2005
Architected, designed, engineered, implemented, administered, configured, supported, monitored, troubleshoot and maintained enterprise applications, which included SAP R3, PeopleSoft, Lotus Notes/Domino, and mainframe systems and integration architecture solutions
Led and supported Internet, Intranet and e-commerce projects, Y2K preparations, and Mead & Westvaco systems merging
Serving as Mid-Range ITIL Program Lead
Southern Detailing/Computer Detailing Systems (CDS) – Programmer
7/1995 – 8/1996
Programmed Asteel, which produces AutoCAD drawings for civil engineers drafters
Degrees & Licenses
College of Charleston, Charleston, SC 1995, BS/Information Technology/Computer Engineering
Webster University, Charleston, SC 1998, MBA
Florida Real Estate Sales Associate, DPBR, License#: SL334731
Area of Expertise
Analytical and Logical Thinking (Analytics/ Reporting)
Application Development With Traditional & Mobile
Application Lifecycle Management
Builds And Maintains Great Relationships With Clients And Co-Workers
Business & IT Planning
Business Process Improvement
Business Requirements Gathering
Collaborative Lifecycle Management (CLM)
Control Flow Diagrams/Flowcharts
Costing & Budgeting
Create & Manage Epics, Tasks, And Subtasks
Cross-Functional Supervision
Custom Software Development
Data Flow Diagrams (DFD)
Database Base Administration
Database Design
Data Structures
DBMS (Relational and NoSQL)
Enterprise Change Management
Enterprise Software
Enterprise-Wide Implementations
Entity Relationship Diagrams
Functional Specification
Financial Acumen Skills
Governance And Security Control Principles
Information Technology Infrastructure Library (ITIL)
IT Applications And Infrastructure
IT Processes
IT Service Management (ITSM)
Knowledge Management
Market Orientation
Methodologies (Agile/Waterfall)
Multi-site environments
Performance Management
Presentations/ PowerPoint
Process Flow Diagrams
Process Improvement
Project Planning (Charters, scopes and plans projects)
Performs vendor and 3rd party management
Public Key Infrastructure (PKI) Administration
Quality Assurance (QA)
Release Planning
Requirements Analysis
Retrospectives
Return on Investment (ROI) Analysis
Scrum Master/ Daily Stand-Ups
Service Level Agreements (SLAs)
Software Development Lifecycle (SDLC)
Software Project Management Lifecycle
Sprint Reviews
State-Transition Diagram
Standard Operating Procedures
Strategic Financial Planning/ Strategic Thinking
Strategic Development For Commercial Application Delivery & High Volume
Sarbanes Oxley (Sox) Compliance
Service Oriented Architecture (SOA)
System Integrations/Migrations
Team Building & Mentoring
Testing
Risk & Issue Planning
Rollouts & Scheduling
Tracking
The Open Group Architecture Framework (TOGAF)
Universal Description, Discovery, and Integration (UDDI)
Use Case & Specifications
User Experience (UX)
Vendor/Consultant Management (Planning/Scheduling/Billing
Computer Skills
Accounting Software (QuickBooks)
Computer-Aided Design And Drafting (AutoCAD)
Application Servers (Commercial - WebLogic, WebSphere/ Open Source – Apache Tomcat, JBoss AS)
Commercial RDBMS (DB2, MS SQL, MySQL, Oracle, PostgreSQL, SQL Server, Sybase)
Cloud Computing Services (AWS - Amazon Web Services, Google Cloud Platform, Microsoft Azure, Red Hat, VMware)
CRM/ERP/HCMS (ADP Workforce Now, PeopleSoft, Salesforce, SAP R3)
Frontend Web Languages (HTML, CSS, and JavaScript)
IBM’s Systems Engineering Tools - Rational Quality Manager (RQM), Rational Team Concert (RTC), Team Foundation Server (TFS), Total Quality Management (TQM)
Integration Solution & Services (Basecamp, Salesforce, MQSeries, Zapier)
LAMP stack (Linux, Apache, MySQL, and Perl/PHP/Python)
Load Balancers & Systems Monitoring (BigIP, F5, Network Dispatcher, SiteScope)
Meta-Language (XML/ XHTML)
Microsoft Suite (Excel/Project/Visio/Word)
Mobile Devices/OS (Windows, iOS & Android)
N-Tier Platforms (Cloud-Based & On-Premise)
Object-Oriented Languages (C/C++, Java, Lotus Script)
Operating Systems (AIX, Macintosh, UNIX, Windows)
Presentation-Oriented Languages (HTML, CSS)
Team Collaborative Software/Systems (Confluence, Domino/Lotus Notes, DropBox, JIRA, SharePoint)
Visual Studio Team Services (VSTS)
Web Servers (Apache/ HTTP Server/IIS)
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