Engineer Assistant

Nilesh Patil

+1-469-***-**** **************@*******.*** www.linkedin.com/in/nilesh-patil-980b149b EDUCATION

Southern Methodist University, Dallas, TX Aug 2016 - Present Master of Science, Telecommunications Engineering, GPA: 3.6 / 4 University of Mumbai, Mumbai, India Aug 2007 - June 2012 Bachelor of Engineering, Electronics and Telecommunications CERTIFICATION

Cisco Certified Network Associate CCNA – Routing and Switching Feb 2017 Cisco Certified Network Professional (CCNP): Trained Linux Administration Bootcamp: Go from Beginner to Advanced: Trained SKILLS

Network and Cloud Fundamentals:

Exposure: SIP, SMTP, VOIP, LDAP, 0365, Active Directory, Windows server 2012, ADFS, DirSync, UM, Microsoft Lync 2013/2010, Lync - Exchange integration, IP PBX, Enterprise Voice. Network Technologies: Ethernet, VLAN, VTP, STP, RSTP, 802.1Q, ARP, VRRP, GLBP, MPLS, ICMP, RIPv2, EIGRP, OSPF, IPSEC, NAT/PAT, VPN, ACL, TCP/IP, UDP, DHCP, DNS, LAN, WAN.. OS & Server: Windows, Linux (Ubuntu), Microsoft Lync 2010/2013 and OCS server 2007/R2. Software and tools: Wireshark, PowerShell, Scripting, SSH, Putty, AWS, Virtualization, Virtual Box, MS Office,GNS3. Scripting: PowerShell, Python Basics

WORK EXPERIENCE

Southern Methodist University, Student Assistant Admin May 2017 – Present

• Assist library staff members in their project and provide good customer service to patrons.

• Provide emergency technical help and arrange facilities for events conducted. Southern Methodist University, Teaching Assistant – Cloud Computing Sep 2017 – Dec 2017

• Worked on various projects which included a better understanding of Amazon Web Services (AWS) like EC2, S3 Bucket, VPC, RDS, EBS, ELB, CloudWatch and security groups.

• Focused on high-level research on AWS to develop the lab in a way that will help SMU add additional technologies to the coursework in the upcoming semester. Tech Solution, Network Support Engineer Feb 2015 – March 2016

• Troubleshooted, debugged and diagnosed complex customer networking issues.

• Worked with multiple technology partners like service providers, device vendors to troubleshoot the issue.

• Responsible for handling the customer issues related to DHCP and DNS.

• Configured VLAN, STP, EIGRP and OSPF Routing Protocols on CISCO devices.

• Prepared MOP for installation of new equipment and software. Wipro.ltd, Technical Consultant May 2013 - Feb 2015

• Represented Microsoft by communicating with customers and admins via telephone, written correspondence and email to find technical solutions.

• Assisted in implementation, maintenance and migration of Microsoft Lync Server, OCS server 2007/R2.

• Worked on issues related to MS Exchange/Outlook, Unified Messaging, ADFS, DirSync, IP PBX, PSTN calling, Unified communication and Windows 2012 server.

• Used PowerShell based scripting for Lync 2010 and 2013 server platform.

• Used toolsets like NetMon, Snooper, Wireshark and OCS logger for better understanding of the issue.

• Worked with monitoring reports to identify the possible root cause of the issue. PROJECT

MPLS network on Cisco device: Fall 2017

• Built an MPLS network topology in GNS3 using OSPF and BGP protocols for PE-CE relationship in L3 VPN.

• Configured MP-BGP for VPNv4 relationship.

• Implemented concepts of label switching, RD, RT, LDP & VRF in a service provider network. Serverless Webpage on AWS: Fall 2017

• Created a webpage by uploading the application code to AWS Lambda, a serverless compute service. It reduced infrastructure management burden and helped to get faster time-to-market.

• Used S3, Application Gateway, R53 & Lambda services of AWS Campus wide network automation using Python and Ansible Spring 2017

• Developed entire project on GNS3 virtual environment by leveraging Linux Docker container and IOU devices. Other scripts were developed to get data and device uptime or running.

• Created single python script to configure switches and routers with VLANs and routing protocols.

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