Customer Service Sales
Resume:
Edgar L. Dones, Jr.
**** ******* ****** *******, ** 94509
***********@*****.***
Profile
More than 19 years of successful experience in industrial operations with recognized strengths in problem-solving, staff support and training, planning/implementing procedures, and leadership.
Possess experience in shipping and receiving, purchasing, and inventory, as a warehouse worker and foreman.
Possess experience reading blueprints and estimating for construction projects.
Certified Forklift Driver
Capable to heavy lifting and completing highly physical tasks.
Coaching, personal training, and sports officiating (21 years experience).
Ability to train, motivate, and supervise others
Synopsis of Achievements
Recognized for Exceptional Leadership
Successfully expanded customer base, utilizing exemplary communication and negotiation skills.
Positive attitude and work ethic led to notable increase in morale and healthy work environment.
Created customer satisfaction, drastically improving customer retention rates.
Recognized as highly effective coach, mentor, and trainer, utilizing analytical skills and strength based assessment to maximize the potential of others.
Experience
Plant and Process Operation
Transcontinental Northern CA Inc. 2009-2011, Fremont,CA
Dow Chemical 1989-1994, Pittsburg, CA
Production Technician Operator
Monitored process operations and managed equipment
Warehouse Operation,Logistics and Sales
NRG Marsh Landing, 2013-2017, Antioch, CA
Roberts & Brune Company, 2011-2013, Oakley, CA
Kenko Utility Supply, 2001-2008, Pittsburg, CA
Westburne Supply 1995-2001, Pittsburg, CA
Performed activities involving customer service, sales, trouble-shooting issues, and scheduling.
Performed warehouse duties as a worker and foreman.
Personal Trainer
Self Employed, 2006- Present
Provide personal action planning and motivation, to help clients meet personal fitness and life goals
Strength and Conditioning Coach for Freedom High School Athletic Program in Oakley, CA.
Education
Los Medanos College, Pittsburg, CA
1988
Associate of Arts: Business
References Furnished Upon Request
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