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Human Resource Employee Relations

Gurugram, Haryana, India
April 21, 2018

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Rakhi Joshi

Mobile: +917*********


Curriculum Vitae

“MBA HR Generalist with 7 years’ experience in Hospital & Healthcare Industry” Extensive background in handling employee life cycle – Talent Acquisition, Salary Negotiation, Joining Formalities, Induction, Training & Development, Performance Evaluation, Performance Appraisal, Attendance & Leave Management, Payroll, Employee Engagement, Employee Retention, Grievance Handling, Exit/F&F Formalities, Adhering to Statutory Compliances in relation to Minimum Wages, PF/ESI, Maternity Benefit. Axiss Dental Pvt Ltd (multispecialty chain of dental clinics) Associated with Axiss Dental Pvt Ltd right from the beginning i.e. since “March 2011 to till date” Currently handling:- “Senior Manager HR profile”

Recruitment & Selection –Talent Acquisition

SPOC for all the HR requirements.

Expertise in managing end to end talent acquisition cycle – sourcing, pre-screening, conducting telephonic interviews, one to one interaction, negotiating compensation packages and reference checks for across level hiring.

Using job posting and job portals, advertisement and consultant, employee reference to search active and passive job seekers.

Strategize and plan on how the requirements can be closed.

Accountable to complete all pre-employment formalities.

Talent acquisition experience for diverse functions like – Dentist, Paramedical Staff, Marketing, Sales, Accounts & Finance, IT, Projects, Purchase, Front Office.

Weekly status reporting to Director to review recruitment updates escalation of challenges and prepares strategy to manage risks.

Vendor management.

Strategic Human Resource Management

Preparing & implementing HR policies for the new Dental outlets in line with the core organizational vision and objectives, proposing redesigning/amendments as required.

Revamped the complete process of operations joining and orientation inside organization to enable faster productivity of new employee.

Supervision of induction processes to take induction feedback from participants, update feedback and analyze it to make further improvements.

Introducing new incumbent to their department heads and technical teams.

Designing effective JD’s with broad job requirements.

Handling issues & ensuring prompt resolution of employee issues to maintain cordial management-employee relations and facilitate employee satisfaction.

Actively involved in Employee Engagement Programs - Employees get together; personally connect with employees to take their ideas for any new development in an Organization. Attendance & Leave Management

Processing daily attendance through Biometric Machine.

Maintain office decorum & discipline with specific regards to office timing.

Responsible to update payroll and attendance software time to time. Employee Relations/ Grievance Handling

Handling first stage grievance of the employees & escalate it to the management if required & taking disciplinary action.

Arrange birthday gifts, marriage gift for employees and send birthday messages, employment anniversary messages & festival messages to the staff via email.

Employees at all levels are encouraged to convey grievances openly and directly with prompt action assured.

Handling all the queries related with salary, leaves, attendance, PF/ESI and reimbursements.

Prepare incentive plans & make smooth disbursal of incentive for employees. Performance Appraisal

Time to time evaluate employees performance.

Formulate appraisal forms/letters for all level of employee; assess their performance with the assistance of their HOD’s.

Smooth distribution of Appraisal Forms to the concerned persons and also strategize that how increment process can execute.

Setting performance measures for the employees and responsible to make incentive structures for high performers.

HR System

Recommend and establish company policies and procedures.

Evaluate and recommend human resource outsourcing opportunities and identify potential vendors.

Process offer/appointment, confirmation, revision, experience, termination, transfer, and resignation, promotion letters.

Complete all formalities related to new joiners.

Coordinating with the Accounts Department for full and final settlements of separated employee.

Maintaining monthly/quarterly HR report.

Responsible for conducting exit interviews.

Organizing quarterly training program for doctors and front office employees. Coalescent HR Technologies (Recruitment Firm)

Since Feb 2010 –Mar 2011

Designation: Executive – HR


Coordinate with companies for our recruitment services.

Responsible for recruitment from the level of executive up to head of the departments for functions like – Human Resources, Sales and Marketing, Accounts, Finance, Procurement and Planning, Service Delivery for BPO’s, Insurance, Pharmaceutical, Healthcare and Retail companies as per the requisition of companies.

Responsible for the handling recruitment lifecycle - sourcing; pre-screening; conducting telephonic interviews; negotiating compensation packages and Reference Checks.

Administrative tasks throughout the recruitment process, from joining to separation.

Accountable for maintain the reports of joinees and submit it to reporting head. Highlights

At Axiss Dental Pvt Ltd

Initiated HR department and handling it independently since 6yrs

Achieved 4 promotions.


MBA dual specialization: Human Resource (Major) & Marketing (Minor) from Punjab Technical University

Bachelors of Commerce from Kumaun University Uttrakhand. Personal Details

Language proficiency- To Speak/Read/Write: English, Hindi Address: Munirka, South Delhi (I am willing to relocate anywhere across the India) New Delhi-110067

Reference: Available on request

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