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Project Management Engineer

Greensboro, North Carolina, United States
April 23, 2018

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K. Tony Landon

**** ********** *** **********, ** 27410

Cell Phone: 336-***-****



Schiffmans Jewelers Group Inc.

Director of Technology, 2007 to Present

Systems administrator for Schiffmans, Shreve, Sylvan, Keller and George, and Schwarzschild Jewelry stores. Managed and maintained the company’s corporate Intranet and Internet Electronic Commerce based computer systems. Managing of internal and external IT resources, processes, and systems related to IT. Provided the strategic direction for the technology functions and leadership to the team including managing goals and expectations, personnel actions, recruiting, and performance management

Managed and supported all technical functions and provided technical assistance for more than 140 employees. Provided in house computer systems training and information technology product support. Served as direct technical support lead engineer supporting 10 locations in a diverse hardware and software environment.

Intelligent Technologies

Director of Network Infrastructure Solutions Group 2004 to 2007

Division manager responsible for Greensboro and Raleigh engineering staff.

Direct hands on support to companies, complete outsourcing of computer needs and new product training.

Responsibilities include total network infrastructure support and implementation of all clients in North Carolina territory.

Responsible for the successful completion of mid to large size projects in 50 organizations.

Responsible for managing all knowledge areas through the project lifecycle.

Model project management excellence and the identification and use of best practices.

Assist in the development and maintenance of the IT project management methodology and training materials.

Assist in conducting regular IT project management methodology training sessions.

Responsible for ad hoc coaching and assistance in the use of the IT project methodology and tools to all current and potential IT project managers.

Assist in the identification, resolution and implementation of project management methodologies and tools.

Adhere to the highest degree of professional standards and strict confidentiality in matters that require discretion and corporate confidentiality.

Piedmont Associated Industries

Director of Leadership and Technology Divisions, 2001-2004

Oversee the management and deployment of IT resources in support of the enterprise technology strategy including the establishment of performance and service standards for each division.

Responsible for selection, development, assessment, and retention of high performing IT team in support of the enterprise technology strategy.

Partnered with internal departments and management to analyze potential applications development opportunities, prioritize opportunities, and stage applications development work including design, development, testing, implementation, and maintenance.

Supervised coordination and development of computer training programs for Consultants, Network Associates, clients, adjuncts, and staff concerning computer usage and determining support needs.

Served membership as technology advisor to ensure compliance with established procedures, practices and guidelines.

Developed and managed annual operating and capital budgets, reports, etc.

Communicated technology strategies throughout the Piedmont Triad Community through monthly newsletters and technical articles.

Scope of responsibility includes selection, implementation and support of IS technologies and processes in the area of computing hardware, applications and systems software, data management, networking, voice and data communications, and business information system support tools. Managed the implementation and support of the entire IS infrastructure including the data center, local networks, phone systems, desktop services, and system security, backup and recovery processes.

DB Basics Inc.

Network Consultant & Lead Instructor, 1999-2001

Primary Network Consultant in NT 4.0 and Windows 2000 numerous system upgrades, Active Directory design and implementation with Windows 2000 network operating systems to clients such as; Wake Forest University, NC Baptist Hospital, Jefferson Pilot Financial and Blue Cross Blue Shield of N C. Participate in strategic planning with IS and supported business units. Understand the vision and long-term strategies of supported business units. Establish short

and long-term plans for the implementation of software and business systems according to business needs. Lead the software/systems development life cycle, including project management, business analysis, functional and technical design, software development and documentation. Review requests for system modifications/enhancements with client teams. Coordinate resources as needed and ensure system designs achieve client objectives and conform to all standards.

Approve software system purchases, service level agreements, and contracts with external consultants and outsourcing vendors as needed. Ensure systems have proper controls and safeguards, remain aware of current developments in related technology through training, trade publications, and knowledge transfer.

Lead Instructor of the MCSE, MCDBA, Oracle and CompTIA day and night classes for students pursuing their certifications. These classes included the entire MCSE training track of IIS 4.0, TCP/IP, Administrating NT 4.0 Server, NT Server 4.0 Core Technologies, and Networking essentials. Database Administrator tracks included Administrating and Implementing SQL 7.0, SQL 2000, Introduction to and Database Administration of Oracle 8i. Windows 2000 entire MCDBA and MCSE tracks including Updating support skills from NT 4.0, Active Directory Design, Provided in-house resources for CompTIA A+, Network+ and custom class development and instruction for clients.


Master of Science Technology,

North Carolina A & T State University

Bachelors of Business & Communications,

University of North Carolina at Greensboro


Microsoft Certified Systems Engineer

Microsoft Certified Database Administrator

Microsoft Certified Trainer

COMPTIA Certified Technical Trainer

COMPTIA Certified Network+ Technician

COMPTIA Certified I- Net+ Technician

COMPTIA Certified A+ Technician

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