Customer Service Manager

Rebecca Ramirez

Scale Operator / Credit & Collections Manager / Customer Service Manager / Accounts

Payable & Receivable / Accountant

Howard City, MI 49329

***************@*****.***

WORK EXPERIENCE

Accounting Assistant / Credit & Collection Manager Advantage Sign Supply / Grimco, Hudsonville, MI February 2016 to Nov 2017 Responsibilities

Credit & collections manager, phones, approving credit applications, check posting, spread sheets, all office duties, billing, accounts receivable, invoice & statement generating, accounts payable, customer service, running credit cards, faxing and printing invoices Accomplishment

I put together an accounting team that generated great success for the company Elevator Clerk

Zeeland Farms Services - Zeeland, MI - September 2015 to February 2016 Responsibilities

Scale operator, accounts receivable, customer service, invoice generator Scale operator / Customer Service Manager / Dispatcher Chef Container / West Shore Recycle - Holland, MI - May 2012 to May 2015 Responsibilities

Dispatch, customer service manager, scale operator, all general office duties, dispatch of transfer drivers and load haulers

Accomplishment

I was a key player in everything with rubbish & recycle Scale Operator / Credit & Collections Manager / Customer Service Republic Waste Services / Central Sanitary Landfill - Pierson, MI - October 1993 to June 2012 Responsibilities

Worked as a team member performing cashier duties, office assistance, accounts receivable & payable, credit

& collections while providing excellent customer service, dispatch, ordered parts, management over 6 years, bank deposits, 28 line phone, payments credit card, checks, and cash Accomplishment

Learning many qualities of the company from special waste to products and services EDUCATION

High School Diploma / General Study

Kent Career Center

James Madison University / Business Management Degree Skills

Access, Microsoft, Excel, Trux, Trash Flow, Info Pro, Quick Books, Word, Outlook, NetSuite, Chrome, Fox Fire, AS400, power point

AWARDS

Credit & Collection Collector

April 2004

I was given an Award for best collector by collecting more money than outside third party Customer Service, Safety, and Landfill Representative June 1995

I was given an award for being in the top ten for Best Customer Service, Safety, and Landfill Representative CERTIFICATIONS

Landfill Specialist

February 1994 to 2012

I was certified in Special Waste, Leachate, Asbestos handling, hazardous waste

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