Bilingual, outstanding costumer service, strong and agile, teachable

Alonso Chavez

**** ****** ** #*** **** Robles CA, 93446

Cell: 805-***-****/*****************.**@*****.***

Professional summary:

Seasoned customer service executioner with more than2 years of experience in fast-paced restaurants. Excellent people skills. Track record of achieving exceptional results in busy days even after the shift comes to an end; if demand needs for me to stay, then i will stay and help for the greater good of the team.

Skills:

Bilingual, Spanish/English

Customer and Personal Service

Sales and Marketing

Active Learning

Judgment and Decision Making

Negotiation

Agile and strong

Arithmetic

Teachable

Experience:

Bartender/Server (July 2016- till present)

Su Casa Bar and Grill Restaurant – Paso Robles CA.

Responsibilities:

Responsible for excellent customer service

Co-worker and guest friendly to create a comfortable stay for everyone

Safetly lift and maneuver trays from point A to B

Check identification of customers to verify age requirements for purchase of alcohol.

Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.

Take beverage orders from serving staff or directly from patrons

Plan, organize, and control the operations of the bar.

Plan bar menus.

Wine Cellar Technician (Yearly Season Work 2016-2018)

Paso Robles Wine Services- Paso Robles CA.

Responsibilities:

Set up and manage paperwork, recording information, updating paperwork, or maintaining documents in correspondence to the fermentation process of the wine

Sanitize all machinery before and after use

Pump overs with chemical addition to control process of fermentation

Counter balance forklift driver, stocking and transporting: barrels, tanks, totes and wooden pallets

Education

Paso Robles High School (graduated 2012)

High School Diploma

GPA 3.0

Volunteer Y.E.E.P

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