Engineer Manager

J. Daniel Smith

Parker, CO ***** 303-***-**** *******.*****@*****.***

Professional Summary

IT development and management professional, with broad knowledge across development, support, network and infrastructure areas. Fully versed in managerial aspects of staff utilization, resource planning, budgets, project, people and performance management. Emphasis on managing people to achieve superior performance and building relationships for strong business foundation.

Agile Budgeting Rally Resource allocation Product Development Data Center Migrations TPF Development Offshore Teams Cross Functional Projects Travel Industry

Professional Experience

Truven Health Analytics/IBM Watson Health, Denver CO 2012 - 2017

Application Development Manger

Developed new and modified existing hospital planning applications using 3 onshore and 9 offshore developers.

Extensively utilized Agile Scrum and Kanban methodology and tools for managing project successes including daily standup, backlog grooming, release planning, iteration planning, showcases, iteration reviews and retrospectives. Daily use of Rally/CA Agile Central tool.

Built strong business relationships with Product Management, Data Scientists, Applications Operations, Data Processing and User Provisioning teams

Successfully managed all project budgets to stay within 5% of total budget by year end.

Hewlett Packard, Denver CO 2010 - 2012

TPF Communications Developer

Developed new and modified existing TPF Communications software for MQSeries, TCP/IP, TTY and printer connectivity on the Sabre/American Airlines account.

Migration of intercompany communications links for United Airlines from Apollo Reservations System to Shares Reservations System as part of the United Airlines/Continental Airlines merger.

United Airlines, Denver CO 2006 – 2010

Product Lead, Applications Development

Led United Airlines applications test team responsible for validation of all Apollo GDS (Global Distribution System) databases and application integrity for system's migration from Travelport Denver data center to the Travelport Atlanta data center.

Upgraded PC hardware at ticketing counters, gate locations, training rooms and back offices at Denver International Airport.

Replaced access layer, distribution layer and core Cisco switches at various locations around Denver International Airport.

Galileo International (formerly Covia/United Airlines), Centennial CO 1998–2005

Development and Product Support Manager (2002 – 2005)

Team created Java applications on a new Services Oriented Architecture based Web Services platform. Linux based Java Web Services accessed back end TPF (Transaction Processing Facility) travel reservation system. Team provided second level operational support on a 24x7 basis.

Development and production support for the on-time delivery of new Online Travel Reservations web site for IBM worldwide.

Led development and support for a new Hotel Image Server, from concept to implementation, providing hotel image content to Web Services customers.

Effectively implemented new People & Performance Management process with 12 peer managers and directors to include development plans, one-on-one discussions and 360 degree feedback with all development and management staff.

TPF Middleware Integration Manager (1998 – 2002)

Led a 20 member team (2 managed remotely in UK) of Assembler, C and C++ software developers in development of middleware infrastructure components. Products linked front-end web servers with back-end reservations hosts using IBM TPF operating system, WebSphere and DB2.

Enhancement and maintenance of proprietary Communication Integrator (middleware transport product) on corporate TPF mainframe and distributed platforms. Components connect all host systems, external hosts and complexes in the global data center.

Development and maintenance of communications software on all TPF systems.

Acted as general contractor for construction of a Remote Operations Center. Completed within $286K budget.

Systems Engineer (1993 – 1998)

Lead engineer for upgrade of the Denver message routing systems from TPF 2.2 to TPF 3.1 operating system. Developed and implemented EMTOX interfaces for Unimatic and SITA terminal networks.

Lead engineer for upgrade of PGR (Production Gateway Router) system from a single TPF 3.1 system to a three processor TPF 4.1 complex. Developed and implemented alternate routing code for Communication Integrator middleware package.

Lead engineer for retirement of the Denver TPF message routing system and merge of functionality into the PGR complex. Adapted terminal handling and code set conversion routines.

Education

Hoover High School, North Canton, Ohio

PMLG Project Management Boot Camp

Six Sigma Green Belt training. Certification testing completed.

US Air Force (Honorably discharged) – IBM Assembler programming.

Technical Skills

Programming Languages: IBM Assembler, C++

Operating Systems: IBM TPF and zTPF, IBM VM, z/OS, Linux

Communication: TCP/IP, X.25, SNA APPC/APPN, SLC and SNA 3270

Software: MS Word, Excel, Power Point, Outlook, MS Project and Visio.

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