Customer Service Office

Gideon Roland Bresley

* ************** *****

Ipswich, MA 01938

978-***-****

************@*******.***

PROFILE

My name is Gideon Bresley, I am 23 years old and will graduate from a certificate program, “Transitions” at Middlesex Community College in May 2018. I would be a good asset to your company because I am a willing hard worker and very reliable. I have had varied experience in customer service, support services, restaurants, and in office settings. I seek a job as a receptionist or office assistant.

MAJOR EXPERIENCE

NILP (Northeast Independent Living Program) Lawrence, MA (Fall 2017 - present)

Senior office internship from Middlesex Community College “Transitions”, an office and business support certificate program.

•Computer work: Excel, Mail merge, labels, research

•Office support: filing, printing, faxing

•Event planning: set-up, name tags, materials preparation

YMCA Summer Camp Staff at Cedar Mill, Rowley, MA (2017 Summer)

Lead staff for groups of elementary age campers.

•Supervised children’s activities

•Enforced YMCA goals and rules

Lahey Medical Center Internship, Peabody, MA (Fall 2016- Spring 2017)

Office internship for “Transitions”

•Managed large phone appointment system

•Responsible for physician mail

•Faxing, scanning, filing

•Waiting room management: checking in customers, general housekeeping, stocking supplies

Riverview Cafe, East Sandwich, MA (2013-2016)

Worked part time over several years gaining responsibility.

•Serve Safe Certification

•Food preparation

•Busing and general cleaning, dishwashing

•Customer service, Barista, Cash Register

Christopher's Table, Ipswich, MA (2011-2014)

An internship turned employment in a high end bakery, catering business and restaurant.

•Basic cleaning, custodial duties and dishwashing

•Introduction to food preparation

•Beginning wait service training

EDUCATION

•Middlesex Community College “Transitions Program” (2016-present)

•Certificate in Office and Business Support.

•Cape Cod Community College – Project Forward (2013-present)

•Culinary and Hospitality major

•Riverview School – High School Certificate (2013)

•Ipswich High School (2011-2013)

References available by request.

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