Sales Engineer

RESUME

Mohammed Khaja Shamshuddin

*********@*****.*** +974-********

Skype ID: shamshtec Doha, Qatar

CAREER OVERVIEW

Job Title: IT Pre Sales / Network / System Support Engineer and ELV System like Structure Cabling, PA system, Intercoms, CCTV, Access Control and IT).

Educational Qualification:

B. Tech in Computer Science & Engineering in the years 1999-2002.

Diploma in Computer Science & Engineering in the year 1996-1999.

S.S.C. from Board of Secondary Education, A.P. in the year 1996.

Professional Certification:

Cisco Certified Network Associates (CCNA) ID: CSCO10933017.

Microsoft Certified System Administrator (MCSA).

Profile Summary:

-12 years of experience in IT Field.

-Design, installation, configuration, integration, testing and Maintenance of CCTV and Access Control System, NTI Environment device and other Security Systems.

-Knowledge on TCP/IP and OSI layer model, IP addressing and subnetting

Desktop issues like installation of OS, LAN, WAN, Printers and scanners

-Installing and troubleshooting Operating Systems like win7, XP, Vista and other application software’s

-Team players with excellent communication and problem-solving skills

-Have excellent experience in Client Interaction.

Professional Experience:

Company: CYBER MICRO SOLUTION TECHNOLOGIES

- November 2016 – till date.

- Designation: IT Sales Engineer (www.cms-qatar.com)

(ELV Systems Access Control, CCTV, PA system, IT, Video Intercom, Data, Structure cabling and Security Solutions)

Responsibilities:

-Searching for new clients who could benefit from our products in a designated region.

-Traveling to visit potential clients.

-Establishing new, and maintaining existing, relationships with customers.

-Persuading clients that a product or service will best satisfy their needs.

-Calculating client quotations.

-Negotiating tender and contract terms.

-Negotiating and closing sales by agreeing terms and conditions.

-Offering after-sales support services.

-Administering client accounts.

-Analysing costs and sales.

Company: Integrated Security Systems W.L.L

- August 2014 – September 2016.

- Designation: IT Sales Engineer (www.issqatar.com)

(Access Control, CCTV, PA system, IT, Video Intercom and Security Solutions)

Responsibilities:

-Sales of integrated building security systems (Electronic Access Control, CCTV) solutions as per MOI)

-CCTV (IDIS, Etrovision, Hikvision, Samsung, Felix, Vivotek, ANPR Solutions and ACTi)

-Provide pre-sales support & quotation to existing local customers

-Establish new dealer channels for product and project sales

-Provide technical support, including on-site support, to customers.

-Able to actively and aggressively market the company’s products to meet monthly and annual targets.

-Possess good interpersonal and selling skills and be able to work independently with minimum supervision

-Part of an expanding Sales Department with good career growth opportunities

Company: Medisysinfo Pvt. Ltd

- June 2011 – 2013

- Designation: Systems & Network Administrator

Responsibilities:

-Installing, configuration and maintaining the server 2008.

-Administrating and resolving 3MBPS lease line technical issues with the help of TATA technician.

-Installation and troubleshooting of software’s like msoffice, oracle and SQL server 2000, Dot net software, outlook, AutoCAD, and all other software as per the company needs.

-Managing cyberroam firewall to restrict and giving permission to use the internet.

-Managing and resolving desktops issues and coordinating with vendors to get replace the warranty pc.

Company: Renovision Automation Service Pvt. Ltd

Project Title: Triumph,

Period: 6th January 2011 to 25th May 2011

Client: Unitech Wireless - Wipro Engagement

Role: Network Administrator for Wipro InfoTech on pay rolls of Renovision Automation Service Pvt. Ltd

Project Description:

Uninor is a mobile telephony and network operator in India. The company holds a pan-India UAS license to offer telecommunications services in each of India’s 22 circles. Each and every circle has a couple of Uninor outlets connected to Data Centre through VPN tunnel. Andhra Pradesh Circle has 30 outlets, 4 Zonal Offices connected through the Data Centre.

Responsibilities:

-Operations & maintaining all the sites at the Circle, this includes Data Centre, 4 Zonal Offices and 30 outlets of Uninor.

-Managing a team of 4 members myself as an active team player.

-Coordinating day to day activities with other members and driving the call to closure, myself as an active team player.

-Restricting access to public URL’s and providing access to genuine public URL’s along with the applications running on intranet.

-Analysing Threshold violation for Bandwidth utilization incidents through the tools like HP Performance Insight.

-Monitoring the status of WAN links through the tool HP Network Node Manager

-Coordinating with the ISP and driving the call to closure for the link issues.

Company and Country: Gecat Pvt Ltd, Saudi Arabia

Client: Aramco, Khursaniyah and Tanajib Location

Role: Data Technician (Network) for Aramco on pay rolls of Gecat Pvt Ltd

-Nov 2009 – Oct 2010

Project Description:

GECAT Ltd Co is an experienced information technology and telecommunication services providers in the KSA.

Responsibilities:

-Resolving uses technical issues remotely like LAN connection to computer’s, laptops and printers.

-Activating the LAN ports in switch through patch panel.

-Troubleshooting and resolving the LAN and WAN issues.

-Resolving IT related issues (LAN/WAN/Desktop/Printers/Scanners/Routers and Switches)

Company: Brigade Corporation India Pvt. Ltd

- Nov 2007 – May 2009

- Designation: Sr. Technical Support Executive

Responsibilities:

-Resolving IT technical issues and providing excellent information.

-Served as an initial point of contact for dedicated customers reporting LAN issues.

-Providing technical information like OS (Operating System), software and hardware and taking good remarks from the HP client.

-Checking the warranty status of HP Notebooks, giving warranty schemes to valuable users to purchase the warranty.

-Creating the service order for sending the Notebook for repair and replacement if the Notebook is under warranty.

Company: UNICS Pvt LTD (Authorized franchise Of WIPRO INFOTECH LTD.HYDERABAD)

Clients: - UTI Bank

Period: May 2003 – September 2007

Role: Technical Support Engineer for Wipro InfoTech on pay rolls of Unics Pvt. Ltd

Responsibilities:

-Monitoring network connectivity of leased lines and ISDN lines.

-Coordinating with network vendors when the link goes down

-Troubleshooting routers and switches issues with the help of L3 network engineers

-Installing and managing the local LAN connectivity in each branch

-Troubleshoot desktop, printers, scanners, Operating System, Outlook issues along with the network issues.

Passport Details:

Passport No : H1567545

Date of issue : 04/11/2008

Date of Expiry : 03/11/2018

Personal Information:

Father’s Name : Mohammed Khaja Moinuddin

Date Of Birth : 12-08-1978

Marital Status : Married

Nationality : Indian

Languages known : English, Hindi and Telugu.

Driving Licence : Yes (Qatar, KSA and India)

Declaration:

I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.

Mohammed Khaja Shamshuddin

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