Data Entry Information Technology
Resume:
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T. Kesavan ***********@*****.***
*** **** ****, *******************, - ********** (PO), Kumbakonam (TK), - Thanjavur
(DT), Tamil Nadu 612201 – India.
Objective
Seeking a challenging career in a progressive organization where my skills, abilities, knowledge in education and work are effectively utilized to the best which would result in professional and my personal growth
Work Experience
MIS Officer (Management Information System - Admin) Sep-2014 - Present HDB Financial Services, Chennai
Handling the staff management expect Payroll
Tracking the resolution % which is entire portfolio in one Master file
In charge of office equipment inventory
Publishing the MIS to higher level in time manner.
Good exposure in MS office
Sr. Tele-caller Officer 21st Mar 2013 – Sep-2014
HDB Financial Services, Chennai
Involved into Credit cards collection activities (banking operations) of HDFC Bank Ltd.
Also acquired exposure in resolving the issues in collections of Disputes, Refuse to pay.
Well versed with working in a totally Computerized Environment.
Possess excellent interpersonal, communication and organizational skills with abilities in team management.
Customer Relationship Officer 3rd Jan 2011 - 5th Mar 2013 Hinduja Global Solutions, Chennai
Solving Customer queries and complaints providing support to customers through Voice and Email.
Customer follow up with 95% Customer Satisfaction achievement.
To assist operations team to meet their targets along with quality compliance
BPO - Process Associate 2nd Nov 2009 – 31st Dec 2010 Dot Solution, Kumbakonam
To assist operation team for Data entry and Data Progressing
Providing solutions on e-Book process for US
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Skills
Languages : C, C++, Java, VB
Ms Office : MS Word, MS Excel, MS Power point
Hardware Profile : PC Installation of Os, installation of Software,
Hardware problems & any hardware development.
Typing speed : 30wpm
Completed DRA (Debt Recovery Agent)
Education
Business Process in Outsourcing in Training Aug 2010 - Nov 2010 Gateway Technologies, Kumbakonam
98% Grade Point Average
BSC in Information Technology 2006 - 2009
Annai College of Arts & Science (Bharathidasan University), Kumbakonam 65% Grade Point Average
+2 in Computer Science 2005 - 2006
The Crescent Higher Secondary School, Avanniyapuram 56.3% Grade Point Average
10th in 2003 - 2004
Govt. A.D.W. High School, Thirumalairajapuram
71.4% Grade Point Average
Personal Details
Name : Kesavan.Thangavel
Father Name : Thangavel.P
Date of Birth : 14-06-1987
Sex : Male
Marital status : Single
Nationality : Indian
Languages known : English, Tamil.
Declaration
I hereby solemnly declare that the information furnished and the statements given in the Curriculum Vitae are true, correct and complete. Yours faithfully,
T. KESAVAN
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