FIREW SHAFI
**** ***** ** *, ***********, Maryland, 20783 * 240-***-**** * ***********@*****.***
WORK EXPERIENCE
CAPITOL CONCIERGE, ROCKVILLE, MARYLAND
concierge, Oct 2017 – Present
Deal well with others and develop a positive rapport Provide information about local features, such as shopping, dining, nightlife, or recreational destinations. Basic office organizational tasks that include filing, supplies inventory and ordering, mailing/shipping, office equipment
Effectively and sensitively communicate with all levels of management DYNALECTRIC INC., STERLING, VIRGINIA
Electrician helper, Oct 2016 – Apr 2017
Participated in running electric wires on buildings that are under construction, putting switches,differentoutlets and bulbs
Led a team of four people in installing the entire heating system for 5 stories mixed use building thatcontain 240 a apartment units
Trace out short circuits in wiring, using test meter. ZED BAYU INC., WASHINGTON DC, DISTRICT OF COLUMBIA supervisor, May 2016 – Jul 2017
Coordinate with the Manager and collaborate with the sales associates to resolve customer complaints regarding their shopping experience.
Making new employees aware of job expectations and train them, while giving positive recognition for work well done and constructive criticism when necessary.
Create a memorable shopping experience for all customers each time they come to our store EDUCATION
ADDIS ABABA HIGHSCHOOL, ADDIS ABABA, ADDIS ABABA
High school Diploma (GED) and some university course in electrical and computer engineering PRINCE GEORGE'S COMMUNITY COLLEGE, HYATTSVILLE, MARYLAND Expected graduation, Jan 2020
ADDITIONAL SKILLS
Team management
Multi-tasking
MS Excel, world, outlook
Some Java, html 5, Bootstrap, Python
Deadline oriented