FIREW SHAFI

**** ***** ** *, ***********, Maryland, 20783 * 240-***-**** * ac462c@r.postjobfree.com

WORK EXPERIENCE

CAPITOL CONCIERGE, ROCKVILLE, MARYLAND

concierge, Oct 2017 – Present

Deal well with others and develop a positive rapport Provide information about local features, such as shopping, dining, nightlife, or recreational destinations. Basic office organizational tasks that include filing, supplies inventory and ordering, mailing/shipping, office equipment

Effectively and sensitively communicate with all levels of management DYNALECTRIC INC., STERLING, VIRGINIA

Electrician helper, Oct 2016 – Apr 2017

Participated in running electric wires on buildings that are under construction, putting switches,differentoutlets and bulbs

Led a team of four people in installing the entire heating system for 5 stories mixed use building thatcontain 240 a apartment units

Trace out short circuits in wiring, using test meter. ZED BAYU INC., WASHINGTON DC, DISTRICT OF COLUMBIA supervisor, May 2016 – Jul 2017

Coordinate with the Manager and collaborate with the sales associates to resolve customer complaints regarding their shopping experience.

Making new employees aware of job expectations and train them, while giving positive recognition for work well done and constructive criticism when necessary.

Create a memorable shopping experience for all customers each time they come to our store EDUCATION

ADDIS ABABA HIGHSCHOOL, ADDIS ABABA, ADDIS ABABA

High school Diploma (GED) and some university course in electrical and computer engineering PRINCE GEORGE'S COMMUNITY COLLEGE, HYATTSVILLE, MARYLAND Expected graduation, Jan 2020

ADDITIONAL SKILLS

Team management

Multi-tasking

MS Excel, world, outlook

Some Java, html 5, Bootstrap, Python

Deadline oriented