Quality Assurance

KETA PATEL

Vista, CA *****.****.**@*****.*** 917-***-****

SUMMARY

Meticulous business analyst excellent at juggling multiple tasks, conflict resolution and attention to detail. As well as a tech- enthusiast and a self-motivated quick learner with outstanding writing, presentation, relationship building, and training skills. SKILLS

Databases Oracle SQL Developer, MySQL Server

Languages PHP, JavaScript, C, XML, HTML, CSS

Tools MS Excel, MS Visio, UMLet, JIRA, Version One, Proto.io, SOAP UI, Postman WORK EXPERIENCE

Role: Systems Analyst

• Managing strict timelines, delivered 2 medium-sized projects successfully by coordinating virtual JAD sessions across time zones and presenting findings to over 15 colleagues via teleconference.

• Conducted 2 monthly planning/grooming sessions, to ensure clients consistently received timely and complete information about the prepared requirements and their use cases

• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements. Manually executed the test variations for positive and negative scenarios.

• Lead design reviews for the UX and created draft UI wireframes using Proto.io

• Worked closely with the quality assurance team to develop test cases for each use case and performed functional testing using SOAP UI and postman.

• Developed test tools to maintain and manipulate databases using Oracle’s SQL Developer and created reports using MS Excel

Role: Computer System Analyst

• Articulated business requirements from user interviews and then documented requirements into technical specifications.

• Interviewed area experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical teams

• Worked as a User/Customer Advocate and negotiated with users as well as with developers and testers to resolve any requirement conflict.

• Supported usability testing and user acceptance testing (UAT) for each version release. Role: Web Developer

• Created an interactive website for the firm using a wire framing tool Adobe Dreamweaver and using the script-based language PHP.

• Worked on the project using the Waterfall methodology for acute functionalities to design, document and manage requirements throughout the life cycle of the project, including definition, design and testing phases.

• Maintained the requirements traceability matrix as linked to code in order to keep the clients and all the teams up-to-date with the current progress of the project.

• Performed complex data analysis in support of reports and used MS Excel to layout the reporting output and input EDUCATION

Northeastern University, Boston, MA

Master of Science in Information Systems

Nirma University, Ahmedabad, India

Bachelor of Technology in Computer Engineering

Rakesh Construction Company (Ahmedabad, India) May 2012 – August 2012 Optimus Global Inc (Sacramento, CA) July 2014 – May 2015 Cognizant Technology Solutions (Windsor, CT) June 2015 – November 2016

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