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Customer Service Manager

Providence, Rhode Island, United States
April 19, 2018

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Fred Doughty

*** ****** **

Providence, RI *****


Work Experience

Warehouse Sorter/Organizer

Salvation Army - Providence, RI

July 2017 to Present

Prepared all departments for daily store shipments. Temp to Permanent general positions

Labor Ready - New Bedford, MA

April 2015 to October 2016

Material Handler/Store Room Attendant Relocation Project AFC Cable Systems - New Bedford, MA

February 2015 to March 2015

Forklift Operator

Trader Joe's Warehouse - Middleboro, MA

February 2014 to April 2014

Provided food commodities to kitchens from freezer and stock rooms. Left because hours were reduced.

Material Handler

Pavestone - Middleboro, MA

November 2012 to August 2013

Operated forklift for production operations.

Warehouse Associate

Tyco Fire Protection Products - Avon, MA

November 2011 to October 2012

Operated forklifts, cherry pickers, etc. Left because of transportation Shipping Manager

Cuming Microwave - Avon, MA

January 2011 to October 2011

With a staff of shippers/material handlers, was responsible for Production schedule compliance • Maintained accurate shipments (counts, dates, documents) • Executed CI/SLI/NAFTA papers • Met or exceeded customer service standards • Trained and coached personnel Shipping Coordinator

Stavis Seafood - Boston, MA

2007 to 2009

Responsible for ensuring all shipments were timely and accurate though periodic reports, cycle counts, and lot allocations • Performed schedule and freight accounting for domestic and international shipments of perishables (fresh and frozen). • Determined plant inventory requirements. • Coordinated the transfer of inventories from satellite warehouses to plant • Documented inventory storage and invoicing

Leader Auto Resources

Canton, MA

2003 to 2006

Warehouse Manager:

Responsible for daily operations and management of automotive warehouse, including storage lot assignments, order selection accuracy, quality control and customer order follow up • Recruited, hired and trained new employees. • Assigned staff to meet daily, monthly and yearly production requirements • Supervised all aspects of shipping and receiving operations Education

Associate in Science in Hospitality Management

Johnson and Wales University Providence



Forklift Certified, Hazmat

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