Engineer Technical Support

*

Address: Kuwait - Salmiya Mobile: +965-********

E-mail: **********@*****.***

Wael Abdullah Saad

Nationality Lebanese

Place & birth Kuwait, 14/2/1979

Of date

Objective Electronics & Communication Engineer

Education - 1997-2002 Arab Academy For Science & Technology & Maritime Transport

(Alexandria, Egypt)

Bachelor Studies in Engineering / Electronics & Telecommunications GPA 3.84 Excellent with Honors

Experience - 8/2006 and still with NCR Global Company World Leader In Consumer Transaction Technologies (www.ncr.com).

Senior Technical Support Engineer for ATM machines (Installation and troubleshooting), Kiosk machine, teller scanner and banks site preparation.

- 11/2004 – 2/2006 with human soft for human & investment co. ( New Horizons computer learning center )

Instructor for these certificates:

1- ICDL for Microsoft Office Applications :

Word, excel, access, power point and Outlook

2- A+ Hardware and Software:

- Formatting, installing all type of windows 98, 2000, XP

- Troubleshooting windows, programs and network problem

- Troubleshooting printers and scanner.

3- Network+:

Work on workgroup and domain networks, wiring, wireless and work on windows server 2000, windows server2003 managing and troubleshooting the networks.

2

- 6/2002 - 7/2004 Alawama company for Telecommunications Technical Support Engineer :

- Maintained PCs, printers and network system with the ministries (MOI, MOP, MOH) in Kuwait, supporting wired & wireless networking using D-link and linksys devices, Installation security system which include Pelco and elock products for alarm system, barrier and parking system, Access control system and surveillance systems.

Other Studies

1. NCR ATM Security Training 2016

2. NCR Skimming Protection Solution SPS 2015

3. NCR uGeniusTM Interactive Teller Solution 2014

4. NCR SelfServ ATM 2014

5. Cisco USC - Smart FE Compute (Cisco Training Center in UK) on 5/2012 6. Cisco Certified Technician Routing and Switching on 3/2012 7. NCR Technical Certification Program: ATM Advanced Exam 2009 8. NCR Technical Certification Program: ATM Basic Exam 2009 9. Network+ certificate & A+ certificate Hardware and software 10. ICDL certificate for Microsoft programs

Interests Reading & Computers new technology follow-ups and fishing. 3

4

5

6

7

8

Contact this candidate