Customer Service, Loan Partner, Administrative

Summary

Skills

Experience

Education and Training

Activities and Honors

JESSICA CRAWFORD

**** ********* **., *******, ** 45103 C: 513-***-**** *************@*****.*** I am proficient at building and maintaining professional relationships. Outgoing, detail- oriented, and confident professional with an infectious enthusiasm to learn. Able to adapt to changing priorities and maintain a positive attitude and strong work ethic. I am also exceptionally organized, disciplined and have a high level of customer communication skills.

Organization

Ability to Multi task

Data Entry

Excellent Customer Service

Communication

Time management

Loan Partner II Jun 2017 to Current

Summit Funding, Inc. - Cincinnati, OH

Work closely with the borrower from contract to close. Provides support to Loan Officer. Builds a relationship with the borrower and realtors. Meet with clients to sign Loan Application and Disclosures. Collects any documents needed for underwriting. I also set up file to turn into processing. I am the direct communication from underwriting to the borrower. I maintain a pipeline of multiple loans with a high level of organization, prioritizing and time management.

Client Care Coordinator Apr 2015 to Jun 2017

The Chabris Group--Keller Williams Seven Hills - Cincinnati, OH Answer phones, direct calls within office to appropriate staff, greet guests, order and inventory office supplies, track and send referrals, complete pre-listing processes, ongoing client communication and other general office duties. Server/Trainer Apr 2006 to Jul 2017

Red Robin Gourmet Burgers - Milford, OH

Serve guests and train new servers in all aspects of Red Robin standards. High School Diploma 1996

Anderson High School - Cincinnati, OH, United States NMLS-State Licensed