Service Technician Microsoft Office

Objective

I am seeking new challenges in the fields of software development as well as web design and computer service technician.

Experience

Freelance Web Designer Feb 2013 - Present

Legal-Forgery: Currently this site is under construction, much like the company itself. Works is ongoing, however it currently involves HTML5, CSS and PHP to handle the basics. (http://legal-forgery.com/)

Hayman Company: This project involved the replication of the style of other brochure sites for two recent property acquisitions. This was a simple project utilizing HTML and CSS over the span of two days. Applications employed for this include Notepad++ and Adobe Photoshop. The properties covered by the brochure sites and their URLs are:

901 Tower Drive (http://901towerdrive.com/)

Northfield Plaza (http://northfield-plaza.com/index.htm)

Troy Technology Park (http://troytechnologypark.com/)

Darkonnia: My personal website utilizes HTML, CSS, PHP, SQL and JavaScript of page rendering dynamic content from data stored in RSS (a specific form of XML), and MySQL data sources. The news articles formerly used XML but have been remade as an RSS feed. The MySQL database is employed as the data source for the download section. JavaScript is utilized in the OS/Browser detection routine as well as in other places where PHP cannot reach. Applications I have employed for its development are Notepad++, Adobe Photoshop, Microsoft Code and Filezilla, both on Windows and Mac OS X. (http://darkonnia.com)

Freelance IT Tutor Feb 2013 - Present

I assist students and individuals in their understanding of specific subject matters ranging from basic computer proficiency to programming techniques in various languages, such as Visual Basic, C++, C#, Java (with or without Swing), HTML, CSS, PHP, etc. I am currently teaching myself iOS development using the Swift programming language on Apple Xcode.

Freelance Computer Service Technician Feb 2013 - Present

Tasks involved in this function include building custom computers, troubleshooting hardware, troubleshooting software, installing networks, upgrading existing systems, and advising clients with new purchases. My knowledge extends to PC running Windows and Linux as well as Apple devices.

Medical Recovery May 2011 – Feb 2013

May 2014 – Sep 2014: Undergoing physical therapy for back trauma. By September I have recovered enough to do deskwork. Heavy lifting is not recommended.

Jan 2013 – Mar 2013: Recovery from umbilical hernia surgical procedure.

Apr 2012 – July 2012: Recovery from right inguinal hernia surgical procedure.

Jan 2012 – Apr 2012: Recovery from double left inguinal hernia surgical procedure.

May 2011 – Jun 2011: Pneumonia and Bronchial Infection.

Sterling Computer Consultants Nov 2010 – May 2011

Quality Assurance Technician: Test current Fynys (their product) builds for bugs as well as compliance with the client’s procedural specifications. This process involves the use of QA Wizard Pro for batch testing. Involved in planning sessions, providing feedback on elements in my prevue with respect to the overall project.

Developer: Utilize Active Reports via Microsoft Visual Studio using a C# backend to generate an insurance policy declaration. Data was provided through a C# dataset. Occasionally I would need to use SQL to query for and make database changes.

You can visit their website at http://sterlingmi.com/

Macomb Community College Nov 2002 – Dec 2010

IT Tutor: I would assist in the learning of students at the computer lab. This would be accomplished by assessing each individual student’s learning methodology and adjust my tutoring style to best utilize it. Subjects covered would include, but were not limited to: Microsoft Windows, Microsoft Office, Microsoft Project, Microsoft Visual Studio (C++ and Visual Basic), C++ for Linux, Dreamweaver, Java (including Swing), HTML, CSS, JavaScript and network design. I would occasionally go out of my box and tutor subjects like the Ruby scripting language, ASP.net and English composition.

You can visit their website at http://www.macomb.edu/. Supervisor contact info provided in references.

Goodman Games Mar 2006 – Aug 2007

Webmaster: Using HTML, CSS, PHP and JavaScript, I would update the company website every Wednesday and Sunday with new content and news updates as well as performing regular maintenance. One feature of note that I added was a database-driven page for presenting some game maps provided by a cartographer friend of the owner that made maps for his products. This page used a MySQL database in addition to the above-listed scripting languages.

You can visit their website at http://goodman-games.com/

Call Communications Mar 2005 – Feb 2006

Webmaster: Using HTML, CSS and JavaScript, I would update and maintain the company website. One feature of note that I added was a collapsible list structure in JavaScript as his list of products was quite extensive.

Expert Computer Service - Sales Dec 1996 – Aug 2001

Head Technician: As head PC service technician, I would delegate assignments to the other technicians as well as my own. My duties include but are not limited to: Assembling custom computer solutions, troubleshooting and repairing computers, installing and servicing network solutions, advise customers and clients on upgrade and maintenance options, provide customers support, perform on-site service, perform nightly bank deposits and open/close the store.

Education

Connections Quality Service Training Program May 2009

Macomb Community College Center campus: Clinton Township, Michigan.

Michigan Resident Producer License Sep 2006 – Nov 2009

System ID: 0415658.

Associates of Applied Science: Computer Science - Programming Jun 2005

Macomb Community College South and Center campus: Warren and Clinton Township, Michigan. Graduated magna cume laude, Phi Beta Kappa. Subjects covered include, but are not limited to: Microsoft Office, Dreamweaver, QBasic, Visual Basic, C++, HTML, CSS, JavaScript, Oracle SQL and the systems design lifecycle (SDLC).

Microsoft Office Specialist: Excel 2002 Aug 2004

Macomb Community College South campus: Warren, Michigan.

A+ Certification Jul 2000

CompTIA ID: COMP10333738. Verification Number: f13dtt0361. Covering the Core Service Technician exam as well as the DOS/Microsoft Windows Service Technician exam.

Computer Programming Certificate Jul 1990

State Technical Institute and Rehabilitation Center: Plainwell, Michigan. Covering applications development using Basic, Cobol and RPG on the IBM AS/400 mini-mainframe as well as touching on accounting principles.

IBM AS/400 Operations Workshop Certificate May 1990

State Technical Institute and Rehabilitation Center: Plainwell, Michigan.

Diploma Jun 1988

East Detroit High School (now Eastpointe High School): Warren, Michigan. Subjects of note include: Basic programming on the Tandy TRS-80 computer, Microsoft Word and Excel on the Apple Macintosh SE.

Skills

Operating Systems: Apple iOS, Mac OS 7 - 9, macOS 10, AmigaOS 3-4, IBM OS/2 Warp (AKA eComStation), Linux (Ubuntu, Debian, Oracle), Microsoft MS-DOS, Microsoft Windows (3.x, 95, 98, Me, NT 4, 2000, XP, Vista, 7, 8.x, 10), Novell Netware, Oracle Solaris, PC-MOS.

Networking: LANtastic, Microsoft NetBIOS (Nerbeui), Microsoft Windows NT Domain, Novell Netware (IPX/SPX), TCP/IP.

Programming & Scripting Languages: Active Reports, ASP.net, Basic, C++, C#, Cobol, CSS, HTML, Java (with Swing), JavaScript, PHP, RPG, SQL, Visual Basic (VB), Visual Basic for Applications (VBA), XML. Currently learning Swift and HTML5.

Development Methodologies: SLDC.

Applications & IDEs: Adobe Creative Suite (Dreamweaver, Photoshop, Premiere), Apple iWork (Keynote, Numbers, Pages), Apple Xcode, Microsoft Office (Access, Excel using VBA, Project, Publisher, Visio, Word), Microsoft Visual Studio .Net, Oracle DBMS, Oracle Netbeans, QA Wizard Pro.

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