Customer Service, Machine Operator, Shipping and Recieving

Sylvia A. Stutzman

*** ****** ****** *******, ** 19526 610-***-****

ACCOUNTING/SHIPPING CLERK/PRODUCTION

PROFILE

Payroll

Bookkeeping

Accounts Payable / Receivable/Shipping

EXCEL, MS Word, QuickBooks, Access, PowerPoint, Peachtree, Internet, IT

Scheduled and trained new employees

Quality Control

Accounting/Shipping/Production

Performed bookkeeping for small businesses, responsible for large amounts of cash (deposits), performed cashier duties, Bonded ($5000), utilized Mainframe, and other computer skills. (EXCEL, MS Word, QuickBooks, Access, PowerPoint, Peachtree, and Internet. FedEx, UPS, CIS, and Oracle shipping software). Machine operator: Inserter, printers, punch press, and other machinery.

Problem Solving

Developed and utilized skills to analyze product samples for company clients, studied and analyzed programs while running on the mainframe, performed inventory duties, and shipping skills.

Leadership

Trained and managed a small work group of four employees. Assigned duties to employees and monitored work. Opening, closing, hiring and firing responsibilities, receiving, and shipping of goods, and Quality Control.

Communication

Customer Service/Relationship Building; supervised, trained, and interacted with coworkers and customers. Effectively communicated with a diversified group of people throughout my career.

EDUCATION

Associate Degree in Business Administration/Accounting

Berks Technical Institute, Wyomissing, PA - 2004

Diploma - Word Processing Specialist

Lehigh Data Processing Institute, Wyomissing, PA - 1990

High School Diploma

Schuylkill Haven Area High School, Schuylkill Haven, PA - 1974

EMPLOYMENT

Amazon Fulfillment Center 11/28/2017 - Present

705 Boulder Drive

Breinigsville, PA 18031

Press Operator/Shipping Clerk 11/2002 - 1/2003

FiberMark DSI, Reading, PA 19605 4/2005 – 12/2016

Accounting Clerk (Temporary)

Reading Sheet Metal, Reading, PA 19605 2/2005 - 3/2005

Binder/Sample Operator/Computer Operator

Jetson Direct Mail, Hamburg, PA 19526 5/1995 - 10/2002

Quality Control Inspector/Production

Windsor Knitting Mills, Hamburg, PA 19526 5/1989 - 4/1995

Skiver and Cementer

ADIDAS U.S.A. Inc., Kutztown, PA 19530 3/1983 - 4/1989

Nominee for Student of the Month Award (Berks Technical Institute) – 2004

Applause Awards (Jetson Direct Mail) – Twelve awards from 1996 through 2000

Most Valuable Team Player (Jetson Direct Mail) – 1997

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