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Project Manager_CSM

Plainfield, Indiana, United States
April 17, 2018

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Eric Pace

**** ******* *****

Plainfield IN *****


With just over 4 years as a highly visible customer facing IT Project manager supporting a global secure network and a software project manager for two and half years supporting large pharmacy initiatives supporting the VA Agile processes and a Certified Scrum Master (CSM). Team player committed to managing operations and projects while keeping focused on achieving high results. Effectively communicates and interfaces with high profile staff, customers and co-workers globally dispersed. Additionally over 20 years experience in the IT industry performing various duties in diverse environments. Also possesses an inactive government TS and SCI eligible.

Areas of Expertise

Project Management Certified Scrum Master (CSM)

Secure networks MS Project

Project planning Stakeholder communication

Procurement Cisco

SharePoint Software Implementation

Rational Tools JIRA

Certified Scrum Product Owner (CSPO)

Professional Experience

Norologic/Anthem, Contractor, Indianapolis, Technical Project Analyst, October 2017- Present

Supports Anthem Database Governance information security using processes in place for vulnerability and remediation, for new and existing database residing within Anthem.

Responsible for coordinating, monitoring, and supporting implementation of systems related projects

Participates in project coordination activities, including scheduling meetings, taking minutes, tracking action items to completion, designing and business processes and participates in operational and tactical planning.

Handles metrics and reporting requirements.

Update and manage user stories in JIRA .

Associated Veterans, Virginia, Remote Implementation software Project manager Jan 2015- June 2017

Senior Associate-Remote Implementation software project manager supporting large VA pharmacy initiatives interacting with high level VA program managers and working daily with developers, product owners.

Utilizing the VA Agile processes attended daily Scrums for three pharmacy development initiatives, working in two week sprints with four development increments. Provide documentation for testing and production release to the VA for signatures for approval.

Utilize Rational tools to monitor user stories and release documentation as part of the VA process.

Facilitate meetings between VA Project manager, Product business owners and developers to discuss issues, increments, testing and documentation.

Provides documentation support for software developers through the software development increments. Provides support for stories, monitor patch implementation, and project scheduling following VA processes.

General Dynamics, Arlington, Virginia, IT Project manager, August 2009 – July 2013

Customer facing IT Project manager in direct support of a senior intelligence government official in the International Intelligence Programs (IIP) program office USBICES-X in the Washington DC area.

Efficiently worked with resources to support global initiatives in support of the US Government program office.

Fulfilled requirements to initiate, execute, procure and implement network connectivity for several intelligence agencies in the DC area in a timely manner.

Communicated weekly status reports for senior level government officials as well as company program managers in formal conference calls and video teleconferences.

Successfully provided active assistance to meet schedules or resolve complex requirements.

Key player working with a major command in the procurement, execution and implementation of network connectivity, closing out the first phase of the project and turning over to the command.

Successfully implemented an emergency task force working closely with various stakeholders to find resources to connect 60 users to a classified network in less than 30 days.

Efficiently coordinated participation in major military exercises, including setting up meetings, conference calls, aligning resources, writing status reports to various stakeholders geographically dispersed.

Collaborated establishing a PMO in Arlington, Virginia, enabling the customer to communicate and monitor contract activities more closely, thus allowing the contractor to react to real world crisis faster and more efficiently.

General Dynamics, Alexandria, Virginia, Network engineer, March 2002- August 2009

Team lead for a major data center implementation; which included project initiation, implementation, procurement, execution, testing, closing the project and handed over to the user on time and within $2.5 million budget.

Network support for LOCE in Washington DC as the only local point of contact to resolve network connectivity, user access, and maintenance.

Installed Cisco routers, switches, and servers in Amman, Jordon at their intelligence agency headquarters as well as their major commands.

EDS, Indianapolis Indiana, Network engineer, June 2001 – February 2002:

Network engineer supporting Allison Transmission Production Plant, maintaining over 200 Cisco routers and switches which included IOS Upgrades, install/deinstall of devices, adding of users to network, VLAN maintenance.

Member of the change control board to discuss implementation of network changes, this required establishing justification for changes as well as scheduling, detailing procedures for implementation and testing and contingency plans for failure.

Data Line Inc, Crane Indiana, Firewall Administrator, February 2001 - June 2001

Firewall Administrator, maintained Cisco PIX Firewall, includes adding and deleting firewall rules as applies to Naval Firewall regulations.

CS&CC (General Dynamics) Belgium, Network manager, March 1995 – October 2000

Network manager, design, implementation and maintenance of communication equipment for the Partnership for Peace Information Management System (PIMS).

Cisco routers, Nokia router, Asynchronous Terminal Servers, loading of baseline on and applications on NT Workstations, including LAN and RAS connectivity, VSAT communications, multiplexers, firewalls, IP address implementation, LAN and WAN installation.

Conducted site surveys, Memorandum of Agreement and Letter of Intent discussions with countries eligible for the PIMS system.

GTE Government Systems RAF Molesworth UK January 1993 –March 1995

GTE Government Systems Bergstrom AFB Texas October 1989- January 1993

Telecommunications Maintenance Specialist, USAF June 1982- August 1989


Education: Bachelor of Science, Computer Science, Park University

Currently: Masters Integrated Homeland Security Management, Towson University

Additional Training: IT Infrastructure Library (ITIL) V2

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