Administrative Assistant
Resume:
Katrina Josette F. Lenon
Edmonton, Alberta T6X 2G1
***.*********@*****.***
Highlights of Qualifications
One-year Unit Clerk certificate with practicum component from a recognized postsecondary institution
Strong analytical skills and accuracy under pressure
Ability to listen, comprehend and orally respond to relay information, directions or questions in a clear and concise manner
Ability to work independently and complete work assignments, organize and prioritize tasks while adapting to interruptions and changing circumstances
Approachable, flexible and tactful team member contributing to a positive team environment
Exceptional communication, organizational skills and patient-focused customer service
Proficient in HealthQuest, basic knowledge in Tandem, NetCare, Gold Dental Management, Patterson Imaging and Dolphin Imaging
Strong proof reading and typing skills of 60 wpm
Advance knowledge in Microsoft Office and medical terminology course completion
Education
Health Unit Clerk Program, Diploma April 2016 – October 2016
Robertson College, Edmonton, Alberta
Bachelor of Science in Electronics Engineering June 2008 – April 2013
Holy Angel University, Philippines
St. Scholastica’s Academy June 2004 – March 2008
Pampanga, Philippines
Certifications
Alberta Netcare Portal Training September 2016
Electronic Health Record
Robertson College, Edmonton, Alberta
Basic Life Support for Healthcare Provider (C) August 2016
Heart and Stoke Foundation of Canada
Robertson College, Edmonton, Alberta
Standard First Aid with CPR Level August 2016
Health Care Provider/AED, Apex Training Solution
Robertson College, Edmonton, Alberta
Freedom of Information and Protection of Privacy Act August 2016
FOIP: Focus on Privacy
Government of Alberta
Nonviolent Crisis Intervention June 2016
Crisis Prevention Institute, Blue Card
Robertson College, Edmonton, Alberta
Awards
Honor Student Graduate October 2016
Health Unit Clerk Program, Diploma
Robertson College, Edmonton, Alberta
Award of Excellence in Anatomy, Physiology and Medical Transcription August 2016
Health Unit Clerk Program
Robertson College, Edmonton, Alberta
Award of Excellence in Business Communications June 2016
Health Unit Clerk Program
Robertson College, Edmonton, Alberta
Award of Excellence in Key Applications June 2016
Health Unit Clerk Program
Robertson College, Edmonton, Alberta
National Scholarship Program Full Merit Recipient June 2008 – April 2013
Commission on Higher Education
UP Campus 1101 Quezon City, Philippines
Employment History
Medical Office Assistant July 2017 – March 2018
NOVA Medical Clinic, Edmonton, Alberta
Accompany the patient to designated room, obtain consent for treatment and ask the patient to complete paper work as needed
Take the height and weight, administer eye examination, assist the physician with minor procedures and does vital sign monitoring
Ensure rooms cleaned between patients and stocked with necessary supplies and equipment
Communicate with AHS departments involved in patient care and other outside agencies/facilities
Sterilize medical instruments after use
Sales Associate January 2016 – August 2017
Le Creuset, Edmonton, Alberta
Ensure each customer receives outstanding service by establishing a friendly environment through pleasant greetings and acknowledge related concerns
Recommend products based on customer needs and provide knowledgeable, honest and superior customer service
Process transactions efficiently and effective
Demonstrate the ability to interact as a team member by communicating effectively with co-workers for customer satisfaction
Maintain the sales area neat and visually pleasing at all times
Dental Administrative Assistant and Transcriptionist March 2017 – May 2017
VIVID Prosthodontics, Edmonton, Alberta
Manage a multi-line phone system and pleasantly greet all patients
Professionally schedule and verify appointment times with patients
Prepare all necessary documents, collect payments and send out proper billing
Develop strong patient relations by providing the highest level of customer service
Organize and maintain chart filing system
Health Unit Clerk Student September 2016 – October 2016
5D2 General Internal Medicine, University of Alberta Hospital, Edmonton, Alberta
Assemble standard forms for patient charts
Transcribe physician’s orders, record information on requisition forms, consent forms, chart forms and Tandem
Transcribe and process medication, laboratory, diagnostic imaging, dietary and treatment orders
Coordinate and schedule patient tests and treatments within internal and external departments, arrange patient transportation and contact patient to advise on admission, discharge and appointment dates
Perform administrative and clerical functions such as answer telephone calls, update patient census and room list, requisition office and patient care supplies
Customer Service Associate June 2015 – December 2015
La Maison Simons INC., Edmonton, Alberta
Interact and communicate with customers to determine and meet their merchandise requirements
Assist customers in making selections and provide necessary feedback on color and pattern choices
Complete each transaction in a quick and well-organized manner
Handle cash register in an efficient and honest manner
Arrange merchandise in display windows and floor displays
Associate Software Engineer March 2014 – March 2015
Accenture INC., Philippines
Creation of dashboards and reports using Data Visualization tools such as QlikView and Tableau
Facilitate on bootcamp trainings for incoming resources in the Digital department
Ensure that curriculum is delivered professionally and effectively to meet desired learning objectives
Arrive punctually to training site and expertly manage time during the course of the bootcamp to ensure that all aspects of the lesson plan are delivered
Calculate final marks of trainees and contribute necessary feedback to instructors
References Available
Contact this candidate