Muhammad Qureshi

*** *********** **• Waterloo, ON • N2T 0B3

ac442m@r.postjobfree.com• 519-***-****

Pursue a career in Information Technology field where I can noticeably contribute to an organization’s success and take advantage of skills and experience I have acquired during my career.

Education

Infrastructure Analyst Diploma (2014 – 2015)

NetSoft Communications, Mississauga

Master Certificate in Internet Marketing (May 2011 – Oct 2011)

University of San Francisco

Integrated Online Strategies

Search Engine Marketing and Usability

Advanced Interactive Marketing and Measurement

Master of Information Technology (2000 – 2002)

Edith Cowan University, Perth, Australia

Successfully Completed. This coursework degree is designed to meet the demand for information technology expertise, and to import theoretical and practical knowledge required for positions in information technology, with a focus on information technology management.

Bachelor of Chemical Engineering (1992 – 1998)

University of Engineering & Technology, Lahore, Pakistan

This coursework degree is designed to produce, transform and transport materials.

Certifications

MCSE

70-410: Installing and Configuring Windows Server 2012 (Certificate)

70-411: Administering Windows Server 2012 (Certificate)

70-412: Configuring Advanced Windows Server 2012 Services (Certificate)

70-413: Designing and Implementing a Server Infrastructure (Certificate)

70-414: Implementing an Advanced Server Infrastructure (Certificate)

70-415: Implementing a Desktop Infrastructure (Certificate)

VCP550: VMware Certified Professional 5 – Data center Virtualization (Certificate)

Professional Work Experience

Senior System Administrator

Oct2017 – Present Just Fix It, Kitchener, ON

Installed Active Directory on Windows Server 2016

Created Forest, Domain, Domain Controller

Active Directory forest and domain trust relationships and troubleshoot Active Directory NTDS.DIT database replication issues

Updated composer and SPP bundles for HPE Synergy frames

Implemented VCSA 6.5 and did configuration for datacenter, DRS, vMotion

Configured virtual networking in the vsphere 6.5 environment i.e. vlans, Distributed switch, Virtual Nics

Configured alarms in vCenter to efficiently manage the environment

Provided design and setup for VSAN 6.6 storage solution with Raid 1 for higher availability and provided ongoing support

Utilized Host Profile to configure VMware ESXi hosts to maintain consistency and compliance checking

Configured HA for VCSA 6.5 for disaster recovery

Monitored using vRealize operations management, and provided effective leadership for problem management and Infrastructure Project Management task force, yielding seamless operations

Validation of XenApp 7.6 environment architecture including Delivery Group Load Balancing, StoreFront configuration, Single Sign-On, Connection Leasing etc.

Instantiating new XenApp 7.x Delivery Site, including architecture and design of the site itself, the VM Target Device Shells, initial Golden Images, Machine Catalogs, Delivery Groups, Device Collections, corresponding AD Objects, Citrix Policies, GPO's

Troubleshoot VDA connections with Delivery Controller

Manage centralized Veeam backup and archival for datacenter with 100+ servers

Monitored and oversaw backup, restore tasks and DR procedure using Veeam Backup & Replication and Data Center resiliency

Performed Domain-wide Exchange Integration, migration and up-gradation from Exchange 2013 to 2016

Involved in Configuring, Deploying and Troubleshooting of DAG for Exchange 2016

Participated in Migrating/Transition of 500+ mail enabled Users, Mailboxes, OAB and Public Folders etc. from Exchange 2013 to Exchange 2016

Created migration plans and participated in migration of users within Exchange

Involved in troubleshooting issues with user/mailbox migration

Experience in migrating bulk mailboxes via Exchange PowerShell

Ensured the smooth operation of Exchange servers

System Administrator

May 2016 – Oct 2017 WatServ, Waterloo, ON

Racking, Cabling and Installation of the different make and models of new or existing Dell servers in the Data Center within the company infrastructure

Performed Bios and Firmware upgrade for Dell servers via IDRAC

Create Application packages in SCCM

Design and implementation of best security patching and reporting practices via WSUS, SCCM 2012

Implemented update process through SCCM for Microsoft and 3rd party products

Designed and implemented Vpshere 6.0 clusters with the VCSA appliance, VSAN, and iSCSI storage connectivity

Created cluster in VMware environment and added multiple new hosts in the existing clusters

Performed VMware vSphere operations on Windows VMs such as VMotion, High Availability, Storage VMotion and managed host isolation settings

Configured DRS for load balancing on hosts using vMotion and DRS rules for the virtual machines

Created Roles and permissions in vCenter server 6

Upgraded vCenter server 5.5 to 6.0 and installed VUM component (VMWare Update Manager)

Patched ESXI hosts using VUM

Installed and ran usage reports in vCloud usage meter

Setup VSAN solution in corporate environment that included creating all flash disk groups and enabling compression/deduplication

Designed and configured Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, and security policies and routing

Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets

Provided high availability for IaaS VMs and PaaS role instances for access from other services in the VNets, with Azure Internal Load Balancer

Azure AD Connect deployment and management

Expertise in both Classic Azure(V1) and Azure Resource Manager -ARM (V2) deployment modes along with Azure automation scheduler using ARM templates

Configure, manage, and monitor Azure virtual machines to optimize availability and reliability

Installed, configured and managed Linux servers operating systems including CentOS 6/7, RHEL 6/7

Installed and configured the Storefront and configured store

Installed and configured Citrix Studio and configured Citrix Licensing server

Installed and configured the master images on Vmware environment also configured VDA on master IMG

Set up, tested and implemented Site, OU Structure, Groups, Users in Active Directory

Created Group Policy (GPO) and updated GPOs

Maintain Active Directory enterprise environment by verifying application logs, preventative database maintenance

Designed deployment of Exchange 2013 in new forest

Set up Exchange archive mailboxes and retention policies according to customer standards

Troubleshooting Exchange Database problems, Performing restores

Created Primary & Secondary public folder. Provided users with an efficient method for locating internal recipients by adding Hierarchical Address Book

Created shared mailboxes, public folders, distribution lists and meeting room mailboxes for room booking

Ensured smooth running of the email system by routine checkup, managing storage & quotas

System Administrator

August 2014 – Mar 2016 Ontario Teachers’ Pension Plan Toronto, ON

Manage and support Windows DC 2008,DC 2012

Help plan/budget the hardware and software needs and ensure that all hardware and software acquired meet specification

Following procedures/checklists and updating support documentation

Design and Implement Migration strategies as per LOB Application requirements

Accomplish migration of 200 Mission Critical servers from Windows 2003 stack to Windows 2012

Transfer the Flexible Single Master Operations (FSMO) Role

Support pre and post-migration activities / cleanups

Manage Print Servers, File Servers, DNS servers and DHCP

Implement, configure and troubleshoot FSRM to manage quotas, file screens and storage reports

Implement and configure a Failover Cluster. Deployed a highly available file server

Configured performance monitor on all servers to email admins for high CPU utilization

Manage and Support VMware ESX 5.5 hosts

Install and configure VMware vCenter server 5.5 including vCenter single sign on, vSphere web client & vCenter inventory service on Windows server 2012

Create vSwitches and Distributed vSwitches

Deploy High Availability, Vmotion and Fault Tolerance

Use putty, WINSCP, powerCLI, vCLI Client and open filer to manage ESXI

Install VMware convertor and perform P2V/V2V migration

Perform installing, configuring, administering and maintaining for MS office 365 cloud system

Use Exchange Management Shell (EMC) and Exchange Administrator Center (EAC) to create Email address policies, Distribution and Dynamic Distribution groups

Configure authoritative domain and email address policies

Configure Messaging policies and administrative permissions

Create email accounts on exchange server through active directory

Manage exchange mailboxes, permissions and public folders

Assisted in developing Citrix Disaster Recovery strategies

Manage StoreFront and manage Provisioning

Create and manage policies and end-user profiles

Manage sessions, sites, and end users with Director

Support day to day Network and Access related issues

Successfully Installed, configured and Implemented SCCM 2012 R2

Assist Business with Asset Management through SCCM

Provide SCCM Reporting

Deploy Windows 7 and Windows 8.1 using SCCM 2012 R2

Monitor network and servers event logs and performance reports

Work with product vendors like VMware, Xerox, HP etc. for technical and performance related issues

Technical Support Analyst

July 2012 – June 2014 Trench Group LTD, Siemens AG, Scarborough, ON

Managed and supported Windows server 2008/2012 Domain Controller and supported users

Installed windows updates / patching

Installed and configured server core using Sconfig/PowerShell commands

Installed and configured DHCP with scopes, reservations and exclusions. Checked the process of DORA using Netmon

Installed and configured Read Only Domain Controller (RODC)

Managed virtual servers in ESX 5 (vSphere) virtual servers

Created and Consolidated virtual machine snapshots

Created, Configured and removed Virtual Adapters

Added, Removed ESX hosts from vNetwork Distributed Switches

Managed troubleshoot the health of the server on daily basis

Decommissioned VM as part of cleanup process for project

Managed messaging environment with exchange Server 2010/2013 in various locations. Ensuring highest availability of mail servers, monitoring exchange message routing, database backup and troubleshooting.

Troubleshooting & Administration of Mail Routing / Mail Flow

Monitored Queues on all exchange Server, configured alerts

Built and configured various servers manufactured by Dell, HP and Compaq which includes raid array configuration and BIOS setup

Replaced Upgraded HP, Dell, IBM and Compaq server’s hardware components like RAM, Hard Disk, Serial cards, Network cards etc.

Cloned VMware and Microsoft virtual servers

Installed and configured MS SQL server 2008 and 2012

Built, tested, deployed and maintained XenApp servers in Citrix farm using Citrix XenApp 6.0 and 6.5

Installed and published Application deployment in the Pre-Production environment.

Published, monitored and troubleshot Streamed / Published / Hosted Applications.

Troubleshot the Citrix XenApp Server Policies, Load Management and Printers.

Managed Citrix Licensing Server.

Applied Citrix Policies on Worker Group, configured Health Monitoring and Local Host Cache.

Enabled Session Reliability to reconnect the ICA session

Support SCCM infrastructure: - SCCM Site servers, Patching, deployment. Provide L1 - L3 support

Configured Hardware and Software Inventory Management, and Asset Intelligent using SCCM 2012

Technical Support (Level 1-2)

July 2010 – June 2012 Bell Canada, Toronto, ON

Managed Active Directory 2003/2008

Monitoring ticketing system to ensure timely resolution of issues

Performed support issues including installations as well as file backups and configuring applications

Fixed account lockout and password reset issues

DNS and DHCP server configurations and troubleshooting

Created sites and configured replication among sites

Created new network accounts in Active Directory and setup permissions accordingly

Supported MS Exchange 2010 objects including mailboxes

Supported internal users and external users from branches remotely

Performed support issues including installations as well as file backups and configuring applications

Recovered and restored files and folders deleted by users

Self Employed

June 2003 – Apr 2010

Franchise owner / Manager

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