Muhammad Qureshi
*** *********** **• Waterloo, ON • N2T 0B3
****************@*****.***• 519-***-****
Pursue a career in Information Technology field where I can noticeably contribute to an organization’s success and take advantage of skills and experience I have acquired during my career.
Education
Infrastructure Analyst Diploma (2014 – 2015)
NetSoft Communications, Mississauga
Master Certificate in Internet Marketing (May 2011 – Oct 2011)
University of San Francisco
Integrated Online Strategies
Search Engine Marketing and Usability
Advanced Interactive Marketing and Measurement
Master of Information Technology (2000 – 2002)
Edith Cowan University, Perth, Australia
Successfully Completed. This coursework degree is designed to meet the demand for information technology expertise, and to import theoretical and practical knowledge required for positions in information technology, with a focus on information technology management.
Bachelor of Chemical Engineering (1992 – 1998)
University of Engineering & Technology, Lahore, Pakistan
This coursework degree is designed to produce, transform and transport materials.
Certifications
MCSE
70-410: Installing and Configuring Windows Server 2012 (Certificate)
70-411: Administering Windows Server 2012 (Certificate)
70-412: Configuring Advanced Windows Server 2012 Services (Certificate)
70-413: Designing and Implementing a Server Infrastructure (Certificate)
70-414: Implementing an Advanced Server Infrastructure (Certificate)
70-415: Implementing a Desktop Infrastructure (Certificate)
VCP550: VMware Certified Professional 5 – Data center Virtualization (Certificate)
Professional Work Experience
Senior System Administrator
Oct2017 – Present Just Fix It, Kitchener, ON
Installed Active Directory on Windows Server 2016
Created Forest, Domain, Domain Controller
Active Directory forest and domain trust relationships and troubleshoot Active Directory NTDS.DIT database replication issues
Updated composer and SPP bundles for HPE Synergy frames
Implemented VCSA 6.5 and did configuration for datacenter, DRS, vMotion
Configured virtual networking in the vsphere 6.5 environment i.e. vlans, Distributed switch, Virtual Nics
Configured alarms in vCenter to efficiently manage the environment
Provided design and setup for VSAN 6.6 storage solution with Raid 1 for higher availability and provided ongoing support
Utilized Host Profile to configure VMware ESXi hosts to maintain consistency and compliance checking
Configured HA for VCSA 6.5 for disaster recovery
Monitored using vRealize operations management, and provided effective leadership for problem management and Infrastructure Project Management task force, yielding seamless operations
Validation of XenApp 7.6 environment architecture including Delivery Group Load Balancing, StoreFront configuration, Single Sign-On, Connection Leasing etc.
Instantiating new XenApp 7.x Delivery Site, including architecture and design of the site itself, the VM Target Device Shells, initial Golden Images, Machine Catalogs, Delivery Groups, Device Collections, corresponding AD Objects, Citrix Policies, GPO's
Troubleshoot VDA connections with Delivery Controller
Manage centralized Veeam backup and archival for datacenter with 100+ servers
Monitored and oversaw backup, restore tasks and DR procedure using Veeam Backup & Replication and Data Center resiliency
Performed Domain-wide Exchange Integration, migration and up-gradation from Exchange 2013 to 2016
Involved in Configuring, Deploying and Troubleshooting of DAG for Exchange 2016
Participated in Migrating/Transition of 500+ mail enabled Users, Mailboxes, OAB and Public Folders etc. from Exchange 2013 to Exchange 2016
Created migration plans and participated in migration of users within Exchange
Involved in troubleshooting issues with user/mailbox migration
Experience in migrating bulk mailboxes via Exchange PowerShell
Ensured the smooth operation of Exchange servers
System Administrator
May 2016 – Oct 2017 WatServ, Waterloo, ON
Racking, Cabling and Installation of the different make and models of new or existing Dell servers in the Data Center within the company infrastructure
Performed Bios and Firmware upgrade for Dell servers via IDRAC
Create Application packages in SCCM
Design and implementation of best security patching and reporting practices via WSUS, SCCM 2012
Implemented update process through SCCM for Microsoft and 3rd party products
Designed and implemented Vpshere 6.0 clusters with the VCSA appliance, VSAN, and iSCSI storage connectivity
Created cluster in VMware environment and added multiple new hosts in the existing clusters
Performed VMware vSphere operations on Windows VMs such as VMotion, High Availability, Storage VMotion and managed host isolation settings
Configured DRS for load balancing on hosts using vMotion and DRS rules for the virtual machines
Created Roles and permissions in vCenter server 6
Upgraded vCenter server 5.5 to 6.0 and installed VUM component (VMWare Update Manager)
Patched ESXI hosts using VUM
Installed and ran usage reports in vCloud usage meter
Setup VSAN solution in corporate environment that included creating all flash disk groups and enabling compression/deduplication
Designed and configured Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, and security policies and routing
Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets
Provided high availability for IaaS VMs and PaaS role instances for access from other services in the VNets, with Azure Internal Load Balancer
Azure AD Connect deployment and management
Expertise in both Classic Azure(V1) and Azure Resource Manager -ARM (V2) deployment modes along with Azure automation scheduler using ARM templates
Configure, manage, and monitor Azure virtual machines to optimize availability and reliability
Installed, configured and managed Linux servers operating systems including CentOS 6/7, RHEL 6/7
Installed and configured the Storefront and configured store
Installed and configured Citrix Studio and configured Citrix Licensing server
Installed and configured the master images on Vmware environment also configured VDA on master IMG
Set up, tested and implemented Site, OU Structure, Groups, Users in Active Directory
Created Group Policy (GPO) and updated GPOs
Maintain Active Directory enterprise environment by verifying application logs, preventative database maintenance
Designed deployment of Exchange 2013 in new forest
Set up Exchange archive mailboxes and retention policies according to customer standards
Troubleshooting Exchange Database problems, Performing restores
Created Primary & Secondary public folder. Provided users with an efficient method for locating internal recipients by adding Hierarchical Address Book
Created shared mailboxes, public folders, distribution lists and meeting room mailboxes for room booking
Ensured smooth running of the email system by routine checkup, managing storage & quotas
System Administrator
August 2014 – Mar 2016 Ontario Teachers’ Pension Plan Toronto, ON
Manage and support Windows DC 2008,DC 2012
Help plan/budget the hardware and software needs and ensure that all hardware and software acquired meet specification
Following procedures/checklists and updating support documentation
Design and Implement Migration strategies as per LOB Application requirements
Accomplish migration of 200 Mission Critical servers from Windows 2003 stack to Windows 2012
Transfer the Flexible Single Master Operations (FSMO) Role
Support pre and post-migration activities / cleanups
Manage Print Servers, File Servers, DNS servers and DHCP
Implement, configure and troubleshoot FSRM to manage quotas, file screens and storage reports
Implement and configure a Failover Cluster. Deployed a highly available file server
Configured performance monitor on all servers to email admins for high CPU utilization
Manage and Support VMware ESX 5.5 hosts
Install and configure VMware vCenter server 5.5 including vCenter single sign on, vSphere web client & vCenter inventory service on Windows server 2012
Create vSwitches and Distributed vSwitches
Deploy High Availability, Vmotion and Fault Tolerance
Use putty, WINSCP, powerCLI, vCLI Client and open filer to manage ESXI
Install VMware convertor and perform P2V/V2V migration
Perform installing, configuring, administering and maintaining for MS office 365 cloud system
Use Exchange Management Shell (EMC) and Exchange Administrator Center (EAC) to create Email address policies, Distribution and Dynamic Distribution groups
Configure authoritative domain and email address policies
Configure Messaging policies and administrative permissions
Create email accounts on exchange server through active directory
Manage exchange mailboxes, permissions and public folders
Assisted in developing Citrix Disaster Recovery strategies
Manage StoreFront and manage Provisioning
Create and manage policies and end-user profiles
Manage sessions, sites, and end users with Director
Support day to day Network and Access related issues
Successfully Installed, configured and Implemented SCCM 2012 R2
Assist Business with Asset Management through SCCM
Provide SCCM Reporting
Deploy Windows 7 and Windows 8.1 using SCCM 2012 R2
Monitor network and servers event logs and performance reports
Work with product vendors like VMware, Xerox, HP etc. for technical and performance related issues
Technical Support Analyst
July 2012 – June 2014 Trench Group LTD, Siemens AG, Scarborough, ON
Managed and supported Windows server 2008/2012 Domain Controller and supported users
Installed windows updates / patching
Installed and configured server core using Sconfig/PowerShell commands
Installed and configured DHCP with scopes, reservations and exclusions. Checked the process of DORA using Netmon
Installed and configured Read Only Domain Controller (RODC)
Managed virtual servers in ESX 5 (vSphere) virtual servers
Created and Consolidated virtual machine snapshots
Created, Configured and removed Virtual Adapters
Added, Removed ESX hosts from vNetwork Distributed Switches
Managed troubleshoot the health of the server on daily basis
Decommissioned VM as part of cleanup process for project
Managed messaging environment with exchange Server 2010/2013 in various locations. Ensuring highest availability of mail servers, monitoring exchange message routing, database backup and troubleshooting.
Troubleshooting & Administration of Mail Routing / Mail Flow
Monitored Queues on all exchange Server, configured alerts
Built and configured various servers manufactured by Dell, HP and Compaq which includes raid array configuration and BIOS setup
Replaced Upgraded HP, Dell, IBM and Compaq server’s hardware components like RAM, Hard Disk, Serial cards, Network cards etc.
Cloned VMware and Microsoft virtual servers
Installed and configured MS SQL server 2008 and 2012
Built, tested, deployed and maintained XenApp servers in Citrix farm using Citrix XenApp 6.0 and 6.5
Installed and published Application deployment in the Pre-Production environment.
Published, monitored and troubleshot Streamed / Published / Hosted Applications.
Troubleshot the Citrix XenApp Server Policies, Load Management and Printers.
Managed Citrix Licensing Server.
Applied Citrix Policies on Worker Group, configured Health Monitoring and Local Host Cache.
Enabled Session Reliability to reconnect the ICA session
Support SCCM infrastructure: - SCCM Site servers, Patching, deployment. Provide L1 - L3 support
Configured Hardware and Software Inventory Management, and Asset Intelligent using SCCM 2012
Technical Support (Level 1-2)
July 2010 – June 2012 Bell Canada, Toronto, ON
Managed Active Directory 2003/2008
Monitoring ticketing system to ensure timely resolution of issues
Performed support issues including installations as well as file backups and configuring applications
Fixed account lockout and password reset issues
DNS and DHCP server configurations and troubleshooting
Created sites and configured replication among sites
Created new network accounts in Active Directory and setup permissions accordingly
Supported MS Exchange 2010 objects including mailboxes
Supported internal users and external users from branches remotely
Performed support issues including installations as well as file backups and configuring applications
Recovered and restored files and folders deleted by users
Self Employed
June 2003 – Apr 2010
Franchise owner / Manager