Pharmacy Technician Customer

HAIYAN PAN

CELL:972-***-****

Email: *******@*****.***

Certified Pharmacy technician with 13 years working experience helping patients and family, excellent interpersonal skills, always ensure efficient and timely delivery of medication to patients and facilities, willing to apply my knowledge and experience to continue serve the community.

EXPERIENCE & SKILLS

AUGUEST 2005-DECEMBER 2017

SENIOR PHARMACY TECH, LEGENDS PHARmcy

Assisted pharmacist with the preparation of intravenous antibiotics and admixtures

Accurately and efficiently process new and refill prescriptions

Contacted nursing staff about the ongoing IV antibiotics to guaranty therapy not being interrupted

Effectively managed inventory, decreased mistakes and waste, the best within the company

Increased patient compliance by coordinating patient’s clozapine routine blood work monitoring, and in cooperating with nursing staff.

Frequent “go to” person for solving customer complaints and employee disputes

Attention to customer needs and attention to detail

Excellent working relationships with co-workers and other teams

Solid pharmaceutical knowledge and math skills

Effectively resolved insurance rejections and other billing issues

EDUCATION

Fudan university, school of pharmacy, Shanghai, China

B.S Pharmaceutical science

Pharmacy technician certification board (PTCB)

Certified pharmacy tech (C PhT)

Pharmacy education resource national intravenous training program

IV Certified

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