Skills
Microsoft Office, Word, PowerPoint, Excel, Outlook, ICD-10 & CPT Coding, Charge Entry, EPIC, Canopy Power-Chart, Surginet, NextGen, Billing, Payment Posting, Referrals, CPR Certified, Surgery Scheduler, Administrative Assistant, Insurance Authorization, Telemarketing, Sales, Anatomy, Medical Terminology, Wound Care, Phlebotomy, EKG Tech
WORK EXPERIENCE
Carolinas HealthCare System, Charlotte NC
Scheduling Coordinator/ Healthcare Tech, August 2009-Present
Interview patients to complete documents, case histories, such as intake or insurance forms
Assisted in training existing and new hire employees
Supplied ICD-10-CM, CPT codes electronically on physician orders and referrals
Coordinate and schedule hospital admissions, surgeries, pre-op, educational classes, diagnostic and follow-up appointments as designated by physicians
Help compile data for medical reps along with department research team
Coordinated educational Robotic Courses with other physicians around the world
Help organize and attended exhibitions, conferences, and meetings
Perform EKG testing and blood draws
Worked collectively with physicians and management with implantation if new policies and procedures
Provide physical support to assist patients with daily living activities, such as getting out of bed, bathing, dressing, toileting, standing walking and exercising
Hartford Insurance Company, Charlotte NC
Insurance Policy Rep, June 2008-August 2009
Interview clients and take their calls to provide customer service and obtain information
Process, prepare, and submit business and government forms
Review and verify data such as principle sum and value of property on insurance policies
Modify, update, and process existing policies to reflect any change in coverage or insurance type
Examine letters from policy holders and other company documents to determine if changes are needed to update policies
EDUCATION
Clayton High School, Clayton NC
Thomas Healthcare, Charlotte NC
Central Piedmont Community College, Charlotte NC
Certified Medical Coder-Carolinas Healthcare, Charlotte NC - Completion date 6/1/18
References
Dr. David Iannitti, MD FACS: Chief Surgeon of HPB Surgery
Atrium Healthcare
Dr. John Martinie, MD, FACS: Associate Professor of HPB General & Robotic Surgery
Atrium Healthcare
Dr. Dionisios Vrochides, MD, PhD, FACS, FRCSC: Chairman of HPB Surgery
Atrium Healthcare
Janet Desamero, PA: Out-Patient Clinical Services HBP surgery
Atrium Healthcare
Cesar Aviles, DNP: In-Patient Clinical Services HBP Surgery
Atrium Healthcare