Gideon Obeng

**** ******** *****, *** **

Manassas, VA 20111, United States

Mobile: 951-***-****

https://www.linkedin.com/in/gi

ac43nu@r.postjobfree.com

OBJECTIVE

I am a hard-working college graduate, who is looking to secure a challenging position in a Networking system administration field which provides the opportunity for upward mobility based upon quality performance. I can utilize my skills in IT support, System Administration, Information Security, Intrusion Prevention, Vulnerability Assessments, Risk Assessment, Network Disaster Recovery and Business Continuity to help organizations succeed in meeting their current needs as well as future expectations.

EDUCATION

DeVry University, Arlington VA

Associate, Computer Systems Administration, May 2018

Dean’s List Honoree 2016-2017 Year

Academic Scholarship 2016- 2018.

CERTIFICATIONS

Active Directory user account Management (Group Policy).

• IPS/IDS systems, firewalls, OS hardening, Patch Management, cryptography.

• Experience running system updates, software installations, and troubleshooting windows operating systems.

• McAfee ePO/HBSS

• Assured Compliance Assessment Solution (ACAS) Vulnerability Scan

• VMware/VSphere

• Server 2012 Administration

• RMF/ DIACAP

CCNA & NETWORK SECURITY PLUS - (Expected by June 2018)

COURSE WORK

Intro to Scripting and Database with Lab Network/Server Configuration & Admin

Principles of Information Systems Security

Network Operating Systems Windows with Lab Network Operating Systems-UNIX with Lab

Voice/VoIP Administration with Lab

Network Operating Systems Windows with Lab

Voice/VoIP Administration with Lab

AREA OF EXPERTISE

Systems: Windows, Cisco Systems, UNIX, Linux, Novell

Networking: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS.

Microsoft Windows, Macintosh, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Access, Office 365), Operating Systems (MS Server 2008/2012, Windows XP/Vista/7/8/10, Windows 2000 Professional), C++, Java, CSS, SharePoint, Google Drive, Docs, Sheets, Slides, Apple OS, iOS, Android, Blackberry, MS-DOS, Adobe, Symantec Antivirus, Virus/Malware/Spyware Protection, McAfee Antivirus, Oracle, BMC Remedy/Footprints, Raytheon VSOC, PKI, SCA, SCCM, Visio, HTML, Protocols/Networking, Active Directory, McAfee Antivirus, URL Query, Skype for Business, Virtual PC/VMWare, Cisco IP Phone, Remote Desktop Services (RDS), Cisco AnyConnect, Citrix, Polycom, Cloud, VPN card, Network Installation, Image/Reimaging, Firewalls, Troubleshooting Hewlett Packard (HP) and Xerox printers, Fax, Scanners and Copiers, Configuration Manager Remote Control, Administered group policy updates, Running system updates, Software installations, Troubleshooting Windows operating systems and Mac OS.

ORGANIZATIONS

CCNA, Networking Fundamentals and Certification. (DeVry University Arlington Virginia)

Information Systems & Project Management Professionals at Arlington DeVry University.

WORK EXPERIENCE

FedEx Field Technician

-IT Field Technician : June 2015-Present

Responsible for the installation, administration and testing of network servers, PC operating system software, routers, switches, cabling, IP phones and other related network components under the guidance of the Network Engineer.

I use basic hand tools such as screw drivers to replace drives in severs and computers.

Installs routers, switches and other computer peripherals for my employer.

Install cable modems and routers for fast speed internet to enhance a good working environment for my employers.

Rack and stack network equipment including Cat5/CAT6 and fiber cable management equipment.

Usage of cable meters and cable splitters to control the flow or current (dB) to prevent the overload on the server and damage of equipment.

Work as part of an installation team responsible for the installation of voice, data, fiber optic cable and a variety of other related network equipment installation and troubleshooting support.

Responsible for reading, interpreting and providing red lines related engineering drawings and design packages.

Pick up and carry equipment, tools or supplies weighing up to 50 lbs. for short distances and assist others to do the same. This includes the loading and unloading of such items into and out of vehicles, storage areas, etc.

Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction

Assist the Network Engineer with designing and configuring wired, wireless and voice networks.

Maintain records of work completed and in-progress. Update network documentation to record installations, upgrades, configurations, etc.

Assist the Network Engineer with developing, monitoring and implementing network security procedures for safeguarding all networking systems.

Perform system backups and recovery.

Maintain data files and monitor system configuration to ensure data integrity.

Provide technical support and guidance to internal and external users.

C U I Communication LLC, Manassas Virginia

IT Specialist : August 2014-June2015

Configuring, troubleshooting tier 1 and tier 2 events in switches, routers and firewalls.

Worked independently in customers’ homes and outdoors to install XFINITY products and services or troubleshoot reported issues as quickly as possible. During these visits, I built relationships with customers to ensure a positive experience each and every time.

Installing equipment, running and pulling cable, and programming and calibrating equipment for new and existing satellite television subscribers while maintaining and improving customer rapport.

My duties also involved entering attics and exposed to a variety of weather elements including: heat, cold, wind, and rain.

Manipulates connectors, fasteners, wire and use hand tools, works in areas with exposure to moderate noise levels.

Rack and stack network equipment including Cat5/CAT6 and fiber cable management equipment.

Used power meters and volt meters to measure the potential difference, or voltage, between two points in an electrical or electronic circuit.

Installed fast speed internet using DSL technology.

Spit fiber optic cables and coaxial cable with basic tools including Punch down tool with a 66/110 blade, snips, wire strippers and other basic hand tools.

Hands-on experience implementing and administrating network devices.

Execute IT software installments and ability to use remote management tools to resolve issues.

Knowledge of common network monitoring systems, security utilities and cloud computing.

Thorough understanding of the OSI network model, Ethernet, and TCP/IP Networking.

Experience implementing TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc.

BCTEC Corporation, Woodbridge, VA Mar-13 to Aug-14

Technician II

Responsibilities:

Providing systems engineering support to agile development teams establishing and maintaining development, integration, and test, as well as production environments.

Puling fiber optic cables through commercial and private buildings.

Installing micro duct passages for coaxial and fiber optic cable installs.

Installing, configuring, troubleshooting and patching web servers, application servers (Apache Tomcat, IIS), databases (MS SQL) and Java applications in a Windows environment.

Working knowledge of vSphere, Networking, Storage, and Active Directory.

Managing and administering applications in a Windows domain with PKI authentication.

Debugging complex enterprise systems including clients, servers, routers, databases in a variety of configurations.

Construction support and maintenance for video, voice, data, fiber optic and wire/wireless network infrastructure to commercial and government customers.

Documented all installations, maintenance, and repairs performed on equipment.

Installing equipment, running and pulling cable, and programming and calibrating equipment for new and existing satellite television subscribers while maintaining and improving customer rapport.

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Hawkins Robby, Riverside, CA Aug-11 to Mar-13

Technician

Responsibilities:

Worked to increase conversion, average days booked and average transaction value.

Effectively communicated to senior management about the status of various projects through status reports and presentations.

Worked on optimizing the listing quality and conversion on MyBookingPal.com, Airbnb and Booking.com software and programs.

Created account strategies from data analysis and worked 150+ websites to increase profit margins for clients.

Audio-Visual Equipment Repair such as video cameras, speakers and microphones.

Provided expert advisory services to partners by understanding key partner objectives, need periods, yield management, system/technology constraints and opportunities.

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