Teja Bethapudi
E-Mail: ****.*********@*****.***
Phone: 248-***-****
Overview:
Salesforce.com Developer and Admin having 4 years of experience in developing/customizing applications in Salesforce.com platform.
Salesforce.com Admin and Java Certified having 10+ years of experience in IT Industry.
Salesforce.com Admin 201 Certified.
Sun Certified Java Programmer.
Skillset:
Programming /Scripting Languages
Apex, Visualforce, HTML, CSS, JavaScript, Java and JSP
Frameworks
Visualforce, Struts 1.2
Database Technologies
SOQL, SOSL, Oracle, DB2
IDE/Tools
Apex Data loader, Workbench, Force.com IDE, IBM RAD, SqlDbx.
Web / Application Servers
Websphere Application Server 7.0
Certifications
Salesforce.com Admin 201 Certified.
Sun Certified Java Programmer v1.5
Professional Summary
Working for Client FCA (Chrysler) from last 6 years.
4 years of experience with Apex including Triggers, Visualforce development, HTML, CSS and JavaScript.
5 years of experience in Salesforce.com Administration, Maintenance and Production Support.
5 years of experience in managing administrative functions such as User Management, Profiles, Roles, Permissions, Reports and Dashboards.
4 years of experience in gathering requirements and implementation to meet, the Business needs.
4 years of experience in developing and consuming API web services in Salesforce.com.
Experience in implementing Single Sign On in salesforce for FCA users, which is the first cloud, based single sign on in FCA.
Experience in interacting with Salesforce.com Premium Support team.
5 years of professional experience in designing, developing and deploying web applications using JAVA/J2EE technologies like struts 1.2 with MVC architecture.
Good Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development, Testing and Implementation using waterfall method.
Hard working team player with excellent Analytical, Design, Development, Testing and Communication skills with strong Academic background.
Excellent team Player, quick learner and self-starter with effective communication, motivation and organizational skills combined with attention to detail and business process improvements.
Qualification:
Bachelor of Technology in Information Technology, JNTU University
Projects:
Project Name:
Volume Incentives Program
Client
Chrysler
Role
Developer
Duration
Jan/2012 Till Date
Team Size
Project : 3
Technologies/Application Server/Databases
Salesforce, Apex, Triggers, Visual force, Web services, DB2
IDE/Tools
Force.com IDE
Project Description
Volume Incentives Program is for the customers who are looking for good incentives on the vehicles based on the level of units purchased and business needs. The level of units and incentive amount for the group and model of vehicle mentioned in rule. Once these rules are created and submitted by Regional Account Executives in salesforce, they will go through Approval process based on several criteria in salesforce.com. Customers will order the desired vehicles with incentives mentioned in approved rule. This application is integrated with App Exchange products like drawloop, docusign etc.
Contribution
Responsible for Requirements gathering, Analysis and Design.
Responsible for developing the application by following the coding standards.
Responsible for managing the application and providing production support.
Responsible for data set up in salesforce.com using Apex Data loader.
Responsible for implementing the enhancements in application based on business requirements.
Responsible in testing the application.
Responsible for documentation of the changes implemented during each request, which includes unit test cases as well as design of the components.
Involved in discussion with Business team for new project design and scope.
Worked with Salesforce.com premium support team to find solutions for the improvement in performance of application.
Responsible for providing quick work around and fixing production issues.
Project Name:
Guaranteed Depreciation Program
Client
Chrysler
Role
Developer
Duration
March/2012 May/2012
Team Size
Project : 3
Technologies/Application Server/Databases
Core Java, Struts 1.2, Web sphere Application Server 6.0, 7.0,
DB2
IDE/Tools
Eclipse, IRAD
Project Description
Guaranteed Depreciation Program is for the customers who want to get the money back after the use of vehicle period. Actually in this program, there will be an agreement between Chrysler and its customers that if customer returns the vehicle after specific period in specified condition, client will pay the amount mentioned in the agreement. If customer fails to return the vehicle Chrysler will pay certain amount nothing but Non Return Amount, this is because of reason that customer brought the vehicle without any incentives.
Contribution
Responsible for Requirements gathering, Analysis and Design.
Responsible for developing the application by following the coding standards.
Responsible for solving the issues in Integration testing and System testing.
Responsible in testing the application.
Project Name:
Auto Insurance – Brain Fitness Project
Client
USAA
Role
Developer
Duration
April/2011 Feb/2012
Team Size
Project : 5
Technologies/Application Server/Databases
Core Java, Unix, Websphere Application Server
IDE/Tools
RSA
Project Description
Brain Fitness project in Auto Insurance event is to reduce the number of claims from the customers by providing online drive sharp training to the eligible members in collaboration with the third party vendor. Brain Fitness project is responsible for checking the eligibility of logged in member and redirecting the member to the vendor site for online drive sharp training. Client will get the data related to training status of member from the vendor in the form of a file on daily basis, batch job will run to parse the data received from vendor file, and the same will update in database.
Contribution
Responsible for Requirements gathering, Analysis and Design.
Responsible for developing the application by following the coding standards.
Responsible for solving the issues in Integration testing and System testing.
Responsible in testing the application.
Project Name:
Customer Management Module
Client
Vodafone Essar Limited, India
Role
Developer
Duration
December/2009--Jan/2010
Team Size
Project : 12
Module : 8
Technologies/Application Server/Databases
Core Java,Oracle, Unix, Websphere Application Server
IDE/Tools
AIDE, Toad, Quality Center, File Zilla
Project Description
Amdocs has a billing product ‘Enabler’ for telecom service providers. In Enabler, we have a module ‘Customer Management’ (CM) where the Mobile Phone customer is made and then the subscribers are attached to the customers. This module is an integral part of the Amdocs Billing Product ‘Enabler’. This client has agreed to use ‘Enabler’. I have worked for CM module development for providing solution to this client.
I completely worked for Amdocs Billing Care Lite application, which is a web-based tool for creating and maintaining customer entities. Amdocs Billing Care Lite promotes efficient and reliable customer management, and it provides a single set of customer data – together with an extensive set of data management capabilities – to all related applications and systems.
Contribution
Responsible for developing the application by following the coding standards.
Responsible for solving the issues in ST, SIT, UAT.
Responsible for gathering the requirements for the new enhancements.
Responsible in maintaining the quality process for the project.
Responsible in testing the application.
Project Name:
FADS
Client
Citi Group
Role
Developer
Duration
December/2008--September/2009
Team Size
Project : 4
Module : 2
Technologies/Application Server/Databases
Java, Oracle, Apache Tomcat Server
IDE/Tools
Eclipse
Project Description
In the case HHs of a FA are to be distributed among other FAs. For the mentioned purpose, the application is needed. For efficient distribution an automatic distribution process is needed, that is FADS (FA HH Distribution System). Branch Manager, Regional Officer and Administrator users will use this application.
Contribution
Responsible for coding following the coding standards.
Responsible in maintaining the quality process for the project.
Responsible in testing the application.
Responsible for gathering the requirements for the new enhancements.
Responsible for solving the issues in UAT.
Project Name:
Extensions, Refer to Loss Mitigation, Year End 2008
Client
Citi Group
Role
Developer
Duration
January/2008--December/2008
Team Size
Project : 6
Module : 6
Technologies/Application Server/Databases
Java, Oracle, Websphere Application Server
IDE/Tools
RAD6.0
Project Description
Online Collections System (OCS) is a web-based application accessible to Collections department to perform various activities. It encourages or compels repayment of debts from a debtor who cannot or does not make a payment on time, leveraging the existing back-end Mainframe system (Citilink). The application interacts with Dialer in taking calls from customers for advising customers of late charges and payment dues with loans.
Contribution
Prepared process flow documentation for the OCS Module.
Prepared Unit Test Cases for scripts.
Worked in co-ordination with the team in resolving defects/issues in the project.
Tested Extensions, Refer to Loss Mitigation modules.