Customer Service Data Entry

Bernita Durham

**** ******** *****

College Park, Georgia 30349

Home: 770-***-**** Cell: 770-***-****

*******@*********.***

OBJECTIVE: Performance management responsibility for 10 plus years. Create and maintain a high performance environment characterized by positive leadership and a strong team orientation.

Hightlights

*Customer Service

*Organization Commitment

*Data Entry

*Teamwork

*Cooperation

*Results Orientation

ACCOMPLISHMENTS

Faithful Service Award

Employee of the month once a year

Completed 5 Levels of Leadership

EXPERIENCE

Customer Service Rep (Temporary Employee), 12/2016 to current

Georgia Department of Transportation

Office of Bridge Design- Atlanta, Georgia

Incoming Mail

Electronic filing and logging of correspondence

Scanning and electronically filing documents

Project Wise

Asset management of Inventory Report

Bridge Design Vehicle usage report

Placing supply orders

Answering phones

Administrate Support 2, 02/1998 to 08/2016

Georgia Department of Revenue

Motor Vehicle Division - Atlanta, Georgia

Internal and External customers inquires

Receive, sort, and distribute mail

Handle Weekly Reports

Ordering office supplies

Prep documents for scanning

Correcting errors in the Gratis system

Posted insurance payment

Train new employees in great details

Data Entry, System Query and Computer programs experience

Experience working with Microsoft applications (Outlook, Word, Excel, PowerPoint, and Opera)

Education

Associate of Arts: Computer programming, 1983

Savannah State University - Savannah, Georgia United States

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