Andre du Toit

Senior SCOM Administrator

+*******25 ac43fe@r.postjobfree.com De Beers Avenue, Firgrove Rural, Somerset West, WC

Summary

Seasoned SCOM Administrator with more than 3 years of experience in fast-paced Corporate ICT Environment. Excellent Troubleshooting and Adaptation to different Scenarios in the workplace. Track record of achieving exceptional results in stabilizing SCOM environments and implementing Standards which suit the companies' Values. Auto-remediation is key to first contact resolution, and with SCOM And PowerShell knowledge and expertise, Auto-remediation on first contact becomes a reality. I Also strive to get SCORCH (System Center Orchestrator) Administration experience, as it completes the System Center Suite and gives multiple avenues of approaching first contact resolution.

Credentials

MNE 2011 National Diploma - IT

MCSA 2008 International Certification

Attended VMWare Install, Configure and Manage Course.

VMWare Foundations Certified

VMWare VCP6 Certified.

August 2011

August 2011

January 2017

February 2017

February 2017

Experience

First Line Remote Desktop Support, BCX, Centurion, GP

Remotely Assisted users with application and performance issues on their desktops

provided basic admin functions on Active Directory, Exchange 2010 Management Console

Troubleshooting issues with Microsoft Applications, 3rd Party Applications.

Jan 2012 – Mar 2014

Operations Analyst - Monitoring, BCX, Centurion, GP

Using System Center Operations Manager (SCOM), monitored the health of systems of Multiple clients infrastructure.

Implemented Remediation where possible, and escalated the issue to the Senior Support teams where applicable.

Using tools such as IDRAC and ILO to troubleshoot physical server issues.

Mar 2014 - Nov 2015

System Centre Operations Manager - Systems Engineer, BCX, Centurion, GP

Administering the SCOM environment on multiple clients.

Creation and importation of management packs.

Creation and maintenance of Overrides on Monitors and Rules.

Deployment and Maintenance of Agents.

Creation of custom two-state, three state and script monitors.

Creating an Authentication Certificate (for agents sitting in a DMZ).

Scheduling of reports.

Exporting Report Definition Language (RDL) Files and manipulating the SQL queries to serve needs on multiple clients.

Creation of multiple monitoring objects: TCP Port, Windows Service.

Creating Explicit and Dynamic grouping for reporting purposes.

Creation of Subscriptions and Subscribers under the Administration tab.

Assisting in Change projects: Multi-homing SCOM agents on both 2007 and 2012.

Nov 2015 – Nov 2016

Platform Support – Data Centre Deployment, BCX, Centurion, GP

Troubleshooting Server Operating System related issues

Racking/De-racking of Physical Servers and any other equipment in the racks.

Configure deployed servers’ operating system, as well as Maintenance and Patching.

Assist any 3rd Party support that requires access to the Data Centre.

Health checks on Physical Hardware.

Using VMWare vSphere Client to edit/configure and administrate Virtual Machines on multiple clients

VMWare Administration Experience.

CA Knowledge (issuing certificates from a CA and importing these Certificates)

Senior SCOM Administrator, Computacenter, Bellville, WC

Responsible for All SCOM related Queries and Implementations for Multiple Customers

Creation of Custom Rules and Monitors

Overseeing of SCOM related Projects, and Implementation there-of.

SQL Query leveraging to build Custom SCOM reports (Basic knowledge)

Importing and tuning of non-default management packs

Azure and Office 365 Management Pack implementation

SquaredUP Integration and setup Experience – Creation of Dashboards.

Event ID Trapping, Alerting, Subscription Setup

Script Based Monitoring (Powershell)

Log File Monitoring.

Upkeep of Agent Health.

Leveraging Powershell to auto-remediate issues that log in the SCOM console.

Nov 2016 – May 2017

May 2017 - Present

Education

High School Diploma, HTS John Vorster, Pretoria, GP

2005-2009

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