Office Manager
Resume:
Lori Hofacker
Voorhees, NJ **043
**************@*****.***
PROFESSIONAL EXPERIENCE:
STERLING HIGH SCHOOL
July 2015 – Present
Principal’s Confidential Secretary
Provide administrative support to the Building Principal, Athletic Director and Business Office in many different capacities including, phones, emails, correspondence, calendars, meetings, projects, information tracking, spreadsheets, communication with vendors, filing End of Year reports and any other support that may be needed. Responsibilities include:
Manage the Free & Reduce Lunch Program for students which includes processing paper applications communications with parents, Direct Certification, annual reports and state audits
Manage the Attendance databases for all school employees
Manage substitute teachers, and class coverages daily
Graduation responsibilities include ordering diplomas/covers, commencement booklet updates, ordering flowers and ordering awards plaques and medals.
Preparing several annual year end reports for Principal and Superintendent
Conduct year end software rollovers for Absence Management, CSI and Free and Reduced Lunch Module
Submit monthly payroll and track annual activity for subs, coverages, tech crew and extra-curricular activities
Manage daily questions, concerns and inquiries from staff, students, parents and vendors on the phone and in person
DRINKER BIDDLE & REATH LLP
April 2005 to June 2015 - Office Services Coordinator/Project Manager
April 2002 to April 2005 - Records Retention Analyst
Dec. 1996 to April 2002 - Marketing/Client Relations Assistant
As an Office Services Coordinator and Project Manager duties included working closely with the Director of Office Services to manage the day to day operations and large project details for the Office Services/Facilities Department. Responsibilities included:
Routine administrative tasks included correspondence, phones, emails, filing and tracking projects, vendor correspondence
Assisting in such areas as bid evaluations and selections, budgeting and invoicing, travel, lease audits, furniture inventory and purchasing, food services, disaster response, AED management, CPR training, security systems, office supplies, architectural firms
Administrative support of the Director with construction projects, renovation projects, workspace analysis, office moves, floor plans and vacancy reports and green initiatives, lease management and analysis, arranging flights and ground transportation for annual Partner Retreats
Site Editor for the internal portal page for the Office Services Department
As a Records Retention Analyst duties included managing and organizing the records retention and destruction efforts for a law firm consisting of 450+ attorneys and hundreds of thousands of legal records. Duties included:
Working closely with the Records Manager and Firm Management to write, establish and implement records retention policies for several areas of law including Business & Finance, Personal Law, Litigation, Intellectual Property, and Electronic Records
Lori Hofacker Page 2
Developed and implemented an action plan for the review and destruction efforts for 42,000 legal files that were older than 15 years. Created and managed a database for these specific records
As a Marketing/Client Relations Assistant I handled marketing and administrative duties in a fast paced, multi-tasking, service oriented marketing department in a large Center City Philadelphia law firm.
Administrative duties included routine correspondence, telephone coverage, filing, and monitoring voicemails and e-mails, supply inventory, vendor liaison, project tracking, keeping all attorney files and marketing materials current
Provided marketing support to 450 lawyers. Marketing responsibilities included assembling attorney requests for marketing materials, assisting with Client Relations Dept. budget, assisting in the process of creating and distributing newsletters, press releases, firm announcements, advertisements, marketing events such as business development events, seminars, breakfast briefings, RFP’s, market research, client events, internal firm events, and the design and production marketing materials such as the firm brochure, firm history, letterhead, newsletter paper and holiday card. Also distributed monthly newsletters to clients.
PHILADELPHIA 76ERS BASKETBALL CLUB
February 1994 to December 1996
Account Executive
Marketed and managed approximately six thousand season ticket and group sales accounts daily. Duties included upgrading existing accounts, processing payments for season and group orders, single game charge orders and mail orders as well as novelties. Responsibilities included:
Settled each day’s deposits to the in-house ticketing system and the Ticketmaster system
Game day duties included compiling Security reports and Complimentary Ticket reports
Periodically involved in supervision and distribution of game night giveaways
Front office representative at the Season Ticket Services Booth during games
Participated in preparation and execution of game night and off season promotions, events and activities
PHILADELPHIA PHILLIES BASEBALL CLUB
September 1992 to October 1993
Sales Representative
Marketed and managed thousands of season ticket and group sales accounts. Responsibilities included:
Marketed and managed season ticket accounts, group sales accounts, group bonus incentive programs and group account billing
Assisted in all business aspects of front office preparation and execution of regular and post season play
Assisted in the planning and execution of community promotions, events and activities
EASTAMPTON MIDDLE SCHOOL, EDGEWATER PARK SCHOOL DISTRICT, CENTRAL BURLINGTON COUNTY REGION
September 1988 to June 1992
Health & Physical Education Teacher/Adaptive Physical Education Teacher
Prepared lesson plans and conducted regular physical education classes for grades K-8. Also provided gross motor activities for preschool handicapped children and for classified and non-classified children at the elementary level. Worked closely with several physical and occupational therapists. Taught students in Springdale School, Young School and Jacques School in Burlington County. Also responsible for management of equipment and facilities
EDUCATION:
Trenton State College (The College of New Jersey), Ewing, NJ
Bachelor of Science Degree, May 1988
Major: Physical Education and Health Education
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