Keith Moan
* ********* **. **********, ** ***** 401-***-**** ac439e@r.postjobfree.com
Microsoft Certified Systems Engineer (MCSE)
Focused, confident and dedicated professional with more than 30 years of hands-on IT Management experience. Skilled in delivering basic training on Windows NT and related software for staff members. Adept in building and deploying Microsoft IIS servers to ensure peak levels of network performance at all times. Leader in building and configuring changes to Windows 2003 and 2008 servers. Adept in coordinating IT functions, delivering administrative direction and offering support across all daily functions. In search of a new position in the IT field that will allow for career advancement and growth.
Core Competencies
Communication Problem Solving Leadership Strategic Planning Process Improvement Organization
Time Management Critical Thinking Special Projects Customer Service Delivery Technical Acumen
Technology
Compaq, HP, Dell and IBM Servers HP Printers Quantum Tape Drives External RAID Arrays
Cisco Routers & Switches Compaq IBM, Dell & Toshiba Laptops Remote Access Servers
Microsoft Windows 2000, XP & 2003 Terminal Server Microsoft Exchange Microsoft Office
Citrix VMWARE Veritas Backup Exec Lotus Notes SQL Server Norton Antivirus Corporate
McAfee Enterprise Antivirus Trend Officescan & Scanmail Checkpoint VPN Software
Highlights
Suggest enhancements to the Conexsys hosting environment; also assess and boost web security
Actively engaged in Steward’s seamless integration of Physician practices
Coordinated a project to replace UPS system expanding capabilities and allow for future growth at Landmark Medical Center
Redesigned the Landmark Hospital’s internal website to make it more supportable and user-friendly
Successfully steered full-scope daily network operations to ensure optimal 24x7 performance for SCSB
Skillfully re-negotiated a communications contract to secure a net savings of $250 a month with CCCSSNE
Crafted a plan and installed all computer equipment and networking for a new Sungard Shareholder Systems office in Denver; also designed a new computer room for the Quincy office to reduce downtime
Streamlined the processes and movement of mail inside and into the division with Sungard
Garnered software licensing compliance with much success for Sungard
Managed all facets of the Y2K Command Center for Sungard in order to maintain FFEIC compliance
Implemented ISO 9001 processes and procedures within the account group at RetroFit
Secured a lucrative contract with the State of Massachusetts for RetroFit’s network services
Professional Synopsis
CONEXSYS SAAS ADMINISTRATOR (2014-PRESENT)
Oversee daily operations for a Cloud-based environment that serves the company’s client base
Play a key role in introducing new client websites and databases
Manage Microsoft patches and respond to Helpdesk tickets from clients as needed
STEWARD HEALTHCARE SYSTEMS ENGINEER (2011-2014)
Established and maintained a McAfee EPO server console used to carry out hospital operations
Proved crucial in containing a major virus breakout
Maintained critical 24x7 network operation specific to both Infrastructure and servers
Keith Moan
Continued
LANDMARK MEDICAL CENTER NETWORK OPERATIONS MANAGER (2007-2011)
Spearheaded all daily network operational processes to drive both critical and continuous 24x7 infrastructure and server operations
Supervised and guided a dedicated team comprised of six professionals; included development of a departmental budget and facilitation of regularly-scheduled performance assessments
Fostered and sustained positive, mutually vendor relationships in order to secure competitive pricing
Served as an active participant during planning meetings where deployment of new technologies was the primary focal point of discussion
Introduced the use of monitoring systems to provide alerts on environmental or network issues
SBSB INC. SENIOR NETWORK ADMINISTRATOR (2005-2007)
Built and deployed Microsoft IIS servers
Delivered support and maintenance for a proprietary Linux-based phone system
Efficaciously integrated recently-acquired divisions into the core corporate network
CCCSSNE MANAGER OF IT SERVICES (2003-2005)
Developed and actively promoted a structured and efficient team environment rooted in positive collaboration
Sharpened and refined project management skills while planning and supervising facilities' compliance with governmental regulations and internal standards
Designed and coordinated IT activities across the organization; also offered full administrative support for daily operations at all times
Cooperated with important decision-makers cross-functionally to suggest, develop, execute and support cost-efficient technical solutions across all levels of the organization
Carefully defined and implemented IT policies, processes and operational best practices
Recommend, created, launched and delivered continued support for cost-effective technology solutions, including ongoing maintenance and support for a VoIP (Voice over IP) phone system
Expertly installed a wide-area, Citrix-based network in RI, MA and CT
Earlier Roles
IT Manager, Sungard Shareholder Systems, 1996-2002
Senior Field Engineer, RetroFit, Inc., 1990-1996
Education & Credentials
Degree, Computer Networking, Community College of Rhode Island (ongoing)
Microsoft Certified Trainer, Community College of Rhode Island
Microsoft Certified Systems Engineer, Community College of Rhode Island
Certified Netware Engineer, Bristol Community College
Involvement
Advisory Board Member, Woonsocket Area Career and Technical Academy
Member of the Shriners