GOKILAMBAL RAJENDRAN
Cell: +91-979******* Mail: ***************@*****.***
Objective
To be involved in work where I can utilize skill and creatively involved with system that effectively contributes to growth of organization.
Educational Qualification
Master of Computer Applications (MCA-2013) Muthayammal Engineering College- Rasipuram, Tamil Nadu, India
Top 9.0 CGPA of class, specialized programming languages, Computer Networks
Bachelor of Science in Computer Science (B.SC (CS)-2010) Vivekanandha College of Engineering for Women, Tiruchengode, Tamil Nadu, India
Top 8.69 CGPA of class, specialized Operating Systems, Basic programming languages, Data structures
Schools (10th & 12th - 2005 to 2007) Government Higher Secondary School, Thoppur, Dharamapuri, Tamil Nadu, India
Top 79% and 67.75% of class, Minor in Mathematics, Got 2nd prize in District level Tamil essay writing competition
Skills
Quick learner and Time management
Programming Languages: C, C++, Core java
Operating systems: Windows 8, Linux
Work Experience
1)Executive – Work controller April 2015 to April 2016
Bharat IT Services Ltd, Chennai
Responsible for receiving/tracking calls, ensuring SLA compliance
Resolved software and hardware issues via Phone calls
Co-Ordination with store, Logistics, and Accounts for spares movement
Co-Ordination in area office activities
Responds to telephone calls, Emails and assigned tickets from users; assign work
Orders / Incidents to appropriate support teams and follow up until closure
MIS Record & customer record Maintaining, Maintenance of Customer calls login
Knowledge in Microsoft Outlook Configuration and ERP
Technical Certifications
Certificate in C Programming from Continuing education Centre, Thiagarajar
Polytechnic college, Salem
Certificate in CCNA (Cisco Certified Network Associate (Routing, Switching))
from IIHT, Salem
Certificate in RHCL (Red Hat Certified Engineering (RHCE 6.0) from IIHT,Salem
Personal Profile
Father Name : Mr.E.Rajendran
Address : 3/111A, Rajaganapathi Nagar, Thoppur, Salem, TN-636 352.
Date of Birth : 14 August 1989
Nationality : Indian
Declaration
I here by declare that all the details furnished here are true to the best of my knowledge.
Place:
Date: (R.Gokilambal)