Manager Software Engineer

NORA HU

Location; San Jose, CA Email: ****.**.**@*****.***

Cell phone number: 408-***-**** Linkedin: www.linkedin.com/in/nora-hu-141467

Many years of industry experience in Software Design, Development and Engineering/Technical Leadership, including 7+ years of management experience. Managed and developed projects in all phases from concept through successful delivery including long-term maintenance of functionality for large scale distributed software system. Partnered with Executive Leadership, Business Stakeholders, and demonstrated ability to bridge technology and business goals to provide comprehensive solutions. Excel both at managing projects/teams to success and as an individual contributor with great experience on backend development and data engineering.

AREAS OF EXPERTISE

Object-Oriented Design, Java, C++ Programming in Linux and Windows

Database Management and Design, SQL

Team Building, Mentoring, and Leadership, Global Team Coordination

Large-scale, and Highly Available Web-based Distributed System Architecture and Design

eCommerce, Payment/Checkout, Risk/Fraud, Compliance, Security

SOA and SOAP / REST API Methodologies

Agile Process, Scrum

Business and Technical Requirements Development

Python

Big Data, Hadoop, Spark

PROFESSIONAL EXPERIENCE

MANAGER, SOFTWARE DEVELOPMENT 2 May 2014 - Present

PayPal, San Jose, CA PayPal Information Security

Manage a team of engineers in PayPal’s quest for data security, and application security. while taking the Scrum Master responsibility as well.

Work with architects and security policy group to build technical and business standards related to use of data, control of data, and encryption/access to data, and to develop security review process.

Lead the effort of remediating data security violation and providing data security detection and learning capabilities and services that are needed by PayPal businesses.

One success story is that 100+ restricted data fields have been secured in a few months by providing security tools and changing application code (in Java or C++) to use cryptography (HSM, etc).

Drive the effort of building customized security infrastructure and tools that are integrated with CI, CD pipelines to empower PD teams.

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SENIOR TECHNICAL PRODUCT MANAGER July 2013 – May 2014

PayPal (a subsidiary of eBay Inc.), San Jose, CA PayPal Risk and Compliance Product Management

Drive Risk Product Strategy and Development through the use of Data, Platform, and Services that power the decision ability of the PayPal Risk (Fraud) and Compliance teams.

Collaborate with architects and business strategy on long-term goals and product strategy. Build business architecture and requirements for PayPal’s core risk services/capabilities within the transaction domain.

Guide product solutions across domains. Deliver detailed documentation on product requirements. Write stories in Rally tool and drive sprint planning and grooming discussion as a Product Owner.

Collaborate with architects, developer and policy managers amongst numerous teams to deliver new products, services and enhancement to risk (fraud) and compliance.

MANAGER, SOFTWARE DEVELOPMENT 2 February 2010 – July 2013

PayPal (a subsidiary of eBay Inc.), San Jose, CA PayPal Infrastructure & Framework

Led a team working on Data Rationalization as part of PayPal Re-platforming effort.

The program introduces new ways of organizing PayPal Data and is a building block to enable PayPal long-term availability, scalability, and geo-distribution strategy (for performance, availability, and resiliency improvement, and the ability to meet increased compliance and regulatory requirements).

The successful delivery of Data Rationalization projects was proved to reduce PayPal TPV (Total Payment Volume) % impact from 100% down to 23% when a DB issue occurred in Feb. 2013

Prior to leading a team for the program mentioned above, I had led PayPal Java infrastructure team for almost 2 years as a manager, while also taking the responsibility of Product Owner or Scrum Master.

Built a team of 9 people across different locations.

Led the team to create and maintain a holistic Java environment which includes initialization/configuration framework, and a set of supported libraries, frameworks to enable wide-scale Java adoption at PayPal. It helps to reduce overall cost of developing on the Java stack.

STAFF SOFTWARE ENGINEER / DEVELOPMENT LEAD October 2005 - February 2010

PayPal (a subsidiary of eBay Inc.), San Jose, CA PayPal Risk and Other Organizations

Led the effort designing and implementing different PayPal applications/libraries, web application flows, and backend core services. Development was done on Linux/Windows with Oracle database on the backend using Java/Servlets/Spring Framework, or C++.

As the dev lead in PayPal risk/fraud organization, analyzed, designed, and implemented Account Linking System which has been widely used and been proved to be very useful to admin agents, key risk/fraud check points during payment/checkout flow, and backend risk/fraud detection models.

Led the effort of providing the first prototype of PayPal Platform SOA implementation, and the award-winning Adaptive Payments developer platform.

Delivered different projects such as Yahoo Integration, Yahoo Toolbar, and UK Shipping as part of checkout flow (Integration with Pitney Bowes to create PayPal’s Label Postage and Printing system).

SOFTWARE ENGINEER March 2002 – October 2005

PATHLORE Software Corp., Cupertino, CA

Designed and implemented Pathlore complex, multi-tier distributed software products that power eLearning for over 1,000 customers worldwide. Focusing on componentized and layered application development, Database access, API, Web Service (multi-threaded), and Web-based user interface.

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EDUCATION

Master of Computer Science, the Center for Advanced Computer Studies

University of Louisiana at Lafayette

Master of Computer Science, Central South University, P.R. China

Bachelor of Computer Science, Central South University, P.R. China

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