Information Technology

Steffan S. Watson

Secret Security Clearance

**********@*****.*** 706-***-****

SUMMARY OF QUALIFICATIONS

Results-focused professional with proven experience at the leading edge of electronic, electrical, telecommunications-computer systems, and information technology (IT) systems technology. Collaborative experience defining projects specifications, establishing project goals and deliverables, and communicating objectives to inter-disciplinary project teams. Ability to clearly define project goals and effectively use resources to achieve them. Core competencies include:

Skills & Strengths

• IT Maintenance & Architecture and Infrastructure Planning

• Desktop Hardware & Software Support

• Active Directory Account Creation

• Antivirus and Firewall Configurations, Group Policy, Blue Coat Proxy, Checkpoint Firewall

• Host Base Security System, SAN/NAN

•MS Office, MS Exchange, MS Server, Microsoft System Center 2012

•Remedy Ticketing System

• Project Implementation & Management • Intrusion Detection

• Advanced Systems Analysis • Network Security

• Systems Integration • Information Assurance

Security Clearance:

•Active U.S. Government Secret

Certifications:

•CompTIA: Security+

•Microsoft: MCP, MCSA

PROFESSIONAL EXPERIENCE

CSRA Djibouti, Africa Date 2017 to Present

Tier 2 Service Desk Technician

•Typical duties include, but are not limited to: providing IT support throughout Camp Lemonnier With the primary focus of assessing users with migration from Windows 7 to Windows 10.

•Utilizing Dameware Remote Access Software in order to troubleshoot both NIPR and SIPR computer issues.

•Verify documents of new users requesting access to the HOA network. This included United States Citizens, Local/Foreign Nationals and military personnel.

•Assisted users with the process of requesting NIPR and SIPR Tokens along with the PIN setting.

•Utilized DEPO for the creation of email access.

•Utilized DEOP for the creation of group mailboxes and distribution list. Also, assisted users with managing these mailboxes through OWA.

•Analyze systems requirements in response to business requirements, risks, and costs; evaluate, select and install compilers, assemblers and utilities.

Vectrus Inc. Kuwait Date 2016 to March 2017

Regional Network Operations and Security Center

Network Controller I

•Typical duties include, but are not limited to: providing IT support throughout region for the entire contractual program.

•Monitor scheduled Assigned Service Interruptions (ASIs)

•Provide detailed summaries of Commanders Critical Information Reports to the SWACC

•Working directly with sites throughout the region to ensure that NIPR and SIPR services are functioning properly.

•Assisting with the staffing and reporting of hazardous conditions affecting sites in the region.

•Utilizing ITSM/Remedy to assist with local service desk with troubleshooting issues.

Vectrus Inc. Kuwait Date 2016 to 2017

Tier 1 Service Desk Technician

•Typical duties include, but are not limited to: providing IT support throughout Kuwait for the entire contractual program.

•Coordinating network changes with internal staff and subcontractors as required.

•Working with monitoring systems; performing IT help desk functions; assisting with the planning, implementation, and supporting of the network platform and with the installation and maintenance of various Local Area Networks’ hardware and software infrastructure.

•Orchestrate the planning, installation, configuration, testing, implementation and management of the systems environment in support of the installation’s IT architecture and business needs

•Analyze systems requirements in response to business requirements, risks, and costs; evaluate, select and install compilers, assemblers and utilities

•Monitor and fine-tune performance of the systems environment.

Triple Canopy. Kuwait June 2014 to 2016

Force Protection Officer

•Function as security presence along side military personnel to safeguard against potential threats to the military installation and it personnel.

United States Air Force Feb 2007 - 2014

Security Forces Leader

•Functioned in an array of security positions to include: Nuclear Security, Dispatch, Armorer, Security Patrol, and Flight-line Security.

PROFESSIONAL DEVELOPMENT

• Information Technology Specialist • Leadership/Management Development

• CompTIA Advanced Security Practitioner • Information Assurance

• Communications Security • MCSA: Server 2012

• Data Systems Technician • Data Network Specialist

• CompTIA Sec+ Certification • Principles of Instruction

References

•Erick Daniel +965-****-****

• Charles Gains 760-***-****

• Curtis Wilkins +965-****-****

•Daniel Cooper 762-***-****

Contact this candidate