VITO GRANOZIO
***** *** *** *****, ********, LA *0737 859-***-**** *********@*****.***
PROFESSIONAL SUMMARY
Experienced client manager and self-motivated application developer and team lead. Action-oriented with a strong ability to effectively communicate with technology, executive, and business audiences.
Training and Skills include:
C# Java Linux MSSQL Oracle .Net 4.0 ASP.NET VB Agile Sharepoint Dimensions Client assessment and analysis Defect management Root Cause Analysis Work Production Inspection
EXPERIENCE
International Business Machines (IBM) June 2015 to present
Application Development Lead and Application Release Manager Began October 2015
Application Developer Began June 2015
Application developer responsible for leading continual maintenance, creating install guides to ensure compliance, and developing bug fixes and patch sets for the client’s ordering application.
Led development team to implement new user interface where clients could provide their customers with the best service and deals
Maintained and implemented new hosted applications in Microsoft Customer Relationship Management while automating searches and single sign on
Increased automation on build processes to cut process time by 20%
Tested and troubleshot windows 10 upgrades for multiple applications and resolved issues
Help build new end-to-end environment used for testing
EDUCATION
Bachelor of Science Information Systems, March 2015
DeVry University - Downers Grove, IL
AWARDS AND ACKNOWLEDGEMENTS
IBM Service Excellence Award (SEA) 2015-2018