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DON MILLER, MCP

Portland, Oregon 97267

208-***-**** • ac42il@r.postjobfree.com • linkedin.com/in/don-miller-3141783 Information Systems Specialist

Cultivated, highly-adept Systems Administration professional with 20+ years’ experience in Windows. Solid history in Active Directory and Exchange.

AREAS OF EXPERTISE

Built impressive industry reputation as a Microsoft Certified Professional (Windows 8.1), HP Certified Professional (PC Specialist), CompTia A+ Certified Professional, Ruckus Certified Wireless Engineer, and a CIW Advanced HTML 5 and CSS3 Specialist.

Broad Experience in repairing PCs, Servers, and Laser Printers. Vast knowledge with installing wired networks, test cabling, and switches. A reputable CIW User Interface Designer.

Earned rigorous certifications in CompTia Network+, CompTia Security+, CompTia Linux+, CompTia Project, and Linux Professional Institute LPIC-1. Highly skilled in HTML5 and CSS3. Launched a 4-page website as a demonstration project for the Weiser City Fire Department (dmill89.mystudenthosting.com).

Seeking to apply diverse career experience in an IT Operations Manager, IT Manager, or Director of IT role at a cutting- edge tech services firm.

TECHNICAL PROFICIENCIES

Platforms: Windows Desktop Operating Systems Windows 3.0, 3.1, 3.11 for workgroups, Windows NT 4.0, Windows 95, 98, ME, Windows 2000, Windows 7, Windows 8.1, Windows 10, Windows Server Operating Systems: Windows NT 4.0, Windows Server 2000, 2003, 2008, 2008R2, 2012R2, Sun Solaris, Novell Netware, Linux, Microsoft Hyper-V Tools: HTML5, CSS3, SQL, Microsoft Exchange, ADMT, TCP/IP, ERP, SharePoint, 36TB iSCSI SAN, Barracuda Webfilter, TrendMicro

Hardware: Dell Sonicwall Firewalls, Sun and HP Servers, SCSI devices, SAN switches, SCSI hard drives, Mitel VoIP phone systems

Professional Experience

Pacific Coast Fruit Company, Portland, Oregon

IS Support Specialist (12/2016 – 02/2018)(Th-Mo, 8-430, 40hr/wk) Serve as Senior Windows Administrator for prominent, independent produce distributor in the Northwest. Achieve large- scale landmarks with the modification of the company’s Domain Environment from the Server 2003 domain to Server 2012 R2. Perform routine maintenance of Exchange 2013 and SQL 2008 on premise server. Program and expand Sonicwall NSA 3600 Firewall. Utilize ADMT (Active Directory Migration Tool) to execute an Intraforest Domain Consolidation. Employ Active Directory aggressively with Group Policies to form Company procedures on users, map hard drives, and printers while enabling users to migrate their profiles to internal mainframes. Key Achievements:

Migrated former physical server environment from physical servers to a virtualized environment by utilizing Microsoft Hyper-V Server.

Installed and maintained the company’s 802.11AC network with 30 nodes, as well as the 1000Mbit Cat6 wired network with 48 components.

Engineered a Help Desk System allowing users to submit issues rapidly (with the database tracking pending issues from inception to the resolution stage) while generating data of expenditures in conjunction with aiding the network.

Developed electronic network inventory system which automatically measures inventory of all network assets, hardware, and software. System enables software audits for nonessential computer programs allowing the monitoring of the life and disposal of computer assets. DON MILLER, MCP

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Overhauled Active Directory OU (Organizational Unit) structure and Group Policies to enhance efficiency and operations.

24x7 IT Solutions, Portland, Oregon

Tier 2 Network Engineer (11/2015 – 10/2016)(Mon-Fri, 8-5,40hr/wk) Served as IT Engineer for Managed Services Provider aiding clustered cloud servers, thin clients, Windows Servers, VOIP phone systems, TCP/IP networks, and wireless networks. Administered and preserved company servers, Windows Server 2008R2, and Server 2012R2, as well as Active Directory, Exchange 2010, SQL 2010, in a clustered datacenter environment.

Key Achievements:

Oversaw client terminal servers and premise servers, and sustain client networks including Dell Sonicwall Firewalls. Initiate network analysis for potential clientele.

Expedited Firewall security with Cisco ASA appliance and administer Web filtering with Barracuda Webfilter appliance.

Installed and managed VOIP phone stationing for new customers. Anchored wireless network review and devise new wireless network solutions.

Teton Machine Company, Payette, Idaho

Network Administrator (7/2004 – 10/2015)(Mon-Fri, 8-5,40hr/wk) Served as primary Information Technology specialist for the firm’s IT assets. Utilized Exchange Server, SQL Server, and Windows Server. Operated 1 36TB iSCSI SAN to host Backups and IT files. Spearheaded present backup strategy by selecting Veeam 7.0 for the virtual servers. Performed Antivirus/Anti-Spam tasks with TrendMicro rendering 8 years of a virus-free network.

Key Achievements:

Navigated 8 years as the Chairman of the Safety Committee, as well as the Chairman of the ESOP Committee for 4 years. Communicated with the management team regarding ESOP issues on a monthly basis.

Steered 2 ERP (Enterprise Resource Planning) upgrades and migrations. Certified the software, assisted with the cross training of our users, converted data, and went live with the upgrade in 4 months, satisfying all time and budget constraints. As the ERP Evaluation Team Leader, led the evaluation of a wide range of ERP solutions from other vendors in determining the precise time to convert to a more robust platform

Architected and controlled the firm’s website employing Joomla as the framework, rendering a convenient administration tool and a sturdy content management system. Held accountable in the selection of the website’s hosting company along with the IT Vendors and IT purchasing. Additional Experience

Network Engineer (2000 to 2004) A&H Computers, Fruitland, Idaho Senior Operations Assistant (1997 to 1999) First Security Bank, Boise, Idaho Education and Training

Western Governors University, Salt Lake City, Utah Bachelor of Science in Information Technology, 2018

Certifications

US Naval Nuclear Power School, Orlando FL HP Certified Professional (PC Specialist) Cisco Certified Network Associate (expired) CompTia A+ Certified Professional CompTia Network+ Certified CompTia Security+ Certified CompTia Project+ Certified Microsoft Certified Professional, Windows 8.1 Ruckus Certified Wireless Engineer CompTia Linux+ Certified Linus Professional Institute LPIC-1 certification CIW Advanced HTML 5 and CSS3 Specialist

CIW User Interface Designer

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Community Leadership

USS Portland LSD-27 Commissioning Committee, Portland, OR, 2017 – Present Assistant Webmaster, Social Committee Member

Serve on the commissioning committee to raise funds and organize events as the USS Portland is being Commissioned in April of 2018. Assist with the objective in making the events a safe and memorable for the Ship's crew, their families, and the City of Portland.

Washington County Planning and Zoning, Weiser, ID, 2012 – 2015 Commissioner

Served as a Commissioner on the Planning and Zoning Board. Conducted public meetings about zoning issues and new ordinances. Corresponded with Commissioners and the public to brainstorm comprehensive solutions for County-wide concerns. Expedited public testimony on key issues such as major concerns for the residents. Facilitated in writing and instituting county-wide ordinances regulating oil and gas exploration in our specific county. Weiser City Fire Department, Weiser, ID, 2004 – 2015 Captain

Managed Fire Fighters during emergency procedures. Performed as Training Officer and as Incident Commander periodically. Successfully completed 3 rigorous courses at the National Fire Academy. Avoided $1M+ in property damages.

Wrote grants for the department, generating $500K in funds allocated to the department. Awarded Fire Fighter of the Year award in 2011.

Managed the department’s social media websites as a remote member of the department. Wrote and was allotted

$1M dollar grant from the federal government for recruiting volunteer firefighters throughout the State of Idaho, as a founding board member of the Idaho Volunteer Fire and Emergency Fire Services Association Board of Directors.

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