Social Media Customer Service

Alexander Bowman

***** ******** ***. *******, ** 90249 / 310-***-**** / EMAIL: *******.***@*****.***

LINKEDIN: HTTPS://WWW.LINKEDIN.COM/IN/ALEXBOWMAN92996/

Career Objective

A charismatic student who’s ready to gain experience within a progressive organization with a challenging and self-rewarding position that will utilize my skills and experience.

Education

El Camino College

Jun. 2018 Associates of Arts: Communication Studies

Cal State University Dominguez Hills

May 2020 (expected) Bachelors of Arts in Communications: Advertising and Public Relations

Skills

Microsoft Office (Excel, PowerPoint, Word, Access)

Communications

Product Marketing

Public Speaking

Team Work

Analytical Skills

Social Media Marketing

Market Analysis

JavaScript

HTML

CSS

Node

Swift

Objective-C

PHP (IP)

SQL (IP)

Programming Languages

Employment History

Currency Exchange International Santa Monica, CA

Customer Service Teller, May 2017 - Present

oWorked with a Microsoft Excel spreadsheet to input data to stay organized.

oProvided customers honest feedback on when to buy and sell foreign currency.

oConstantly looking for ways to learn about different countries to be more knowledgeable of the 80 different currencies held.

oLearned about the investments customers made involving foreign currency.

Nordstrom Torrance, CA

Server/Busser, Aug 2015 – Apr 2017

oWorked in a fast-paced environment that involved time management, providing the best service to customers, and getting side work done.

oStarted as a busser, but through hard work got to become a server.

oKept the restaurant clean and worked as a team player to make the restaurant run efficiently.

Berkshire Hathaway Home Services California Properties Santa Monica, CA

Research Intern, Mar 2013 – Aug 2013

oProvided area comparisons to clients using Excel spreadsheets while getting information off the M.L.S.

oUsed property analysis to compare housing prices.

oLearned about the investment market of the real estate industry.

Legacy Clothing Culver City, CA

Marketing Director, Nov 2012 – Sep 2013

oCreated an E-Commerce site on Bigcartel.com to sell products nationwide.

oUsed social media such as Facebook and Instagram to create brand awareness.

oSelf-started clothing company with two other partners.

Recommendations upon request

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