Customer Service Human Resource
Resume:
Jeanette M. Roscoe
PALM COAST, FL 32164
CELL PHONE: 386-***-****
EMAIL: ***********@*****.***
Employment:
Palm Coast Data LLC.
Palm Coast, FL
Labels, Quality Control
August 2007 – December 2011
Computer input, numbers, release, arranging data figures, excel
Separate official procedures for appropriate disbursement to clients
Correspondence to clients via zip files & mail.dats
Log concise registers to client representatives
Understanding reports generated to create shipping labels
Checked reports for accuracy
Met production demands & requirements for department Roscoe Stucco & Design
Palm Coast & Holly Hill FL
Business Owner / Office details
January 2005 – July 2007
Entering & maintaining data, utilizing
Problem solving & correspondence of clients’ demands
Responsible for all office management
Representing Company correlating meetings & schedules
Designing color coordinating between bands, stucco & textures
Financial balancing, disbursement of payroll, & All Human Resource responsibilities Jive Network/Ultimate Vitality
Daytona Beach, FL
Customer Service /Front Desk Administration
February 2004 – June 2005
Inbound customer service
Solved customer care inquiries
Multi-Tasked between answering inbound calls, emails & multiple web sites control
Administered company memos with meeting dictations
Researched credit card rebuttal’s, challenged with investigated factual charged merchandise
Greeted and advised customer service to appropriate contact in office QUALIFICATION & SKILLS:
Conceptual skills to see the organization as a whole
Enabling ideas to smooth out functioning of the company
Computer Applications Certificate
Assist clientele as they enter office &/or via phone, correspondence, or email
Excellent customer client relation skills
Perform filing, data entry management
Drafting and editing short office memos
Assist with all other office administrative duties
Multi-task in fast paced environment
Reliable, punctual, responsible
Exceptionally detail oriented
Remarkable customer communication skills
Education:
Gulf Coast Community College:
A.S -Architectural Drafting & Certificate Computer Applications’ Years Attended: 1997-1999
Miami Dade Community College:
A.A Interior Design
Years Attended: 1993-1995
Daytona Beach Community College:
Interior Design /Business Management
Years Attended: 1991-1993
References:
Angie Manze
Human Resource / PCD
Palm Coast, FL
Marion Childs
Landlord /employer
Palm Coast, FL
Jesse L Roscoe
Personal
Palm Coast, FL
Contact this candidate