Jeanette M. Roscoe

*** ********** **. *

PALM COAST, FL 32164

CELL PHONE: 386-***-****

EMAIL: ac42e1@r.postjobfree.com

Employment:

Palm Coast Data LLC.

Palm Coast, FL

Labels, Quality Control

August 2007 – December 2011

Computer input, numbers, release, arranging data figures, excel

Separate official procedures for appropriate disbursement to clients

Correspondence to clients via zip files & mail.dats

Log concise registers to client representatives

Understanding reports generated to create shipping labels

Checked reports for accuracy

Met production demands & requirements for department Roscoe Stucco & Design

Palm Coast & Holly Hill FL

Business Owner / Office details

January 2005 – July 2007

Entering & maintaining data, utilizing

Problem solving & correspondence of clients’ demands

Responsible for all office management

Representing Company correlating meetings & schedules

Designing color coordinating between bands, stucco & textures

Financial balancing, disbursement of payroll, & All Human Resource responsibilities Jive Network/Ultimate Vitality

Daytona Beach, FL

Customer Service /Front Desk Administration

February 2004 – June 2005

Inbound customer service

Solved customer care inquiries

Multi-Tasked between answering inbound calls, emails & multiple web sites control

Administered company memos with meeting dictations

Researched credit card rebuttal’s, challenged with investigated factual charged merchandise

Greeted and advised customer service to appropriate contact in office QUALIFICATION & SKILLS:

Conceptual skills to see the organization as a whole

Enabling ideas to smooth out functioning of the company

Computer Applications Certificate

Assist clientele as they enter office &/or via phone, correspondence, or email

Excellent customer client relation skills

Perform filing, data entry management

Drafting and editing short office memos

Assist with all other office administrative duties

Multi-task in fast paced environment

Reliable, punctual, responsible

Exceptionally detail oriented

Remarkable customer communication skills

Education:

Gulf Coast Community College:

A.S -Architectural Drafting & Certificate Computer Applications’ Years Attended: 1997-1999

Miami Dade Community College:

A.A Interior Design

Years Attended: 1993-1995

Daytona Beach Community College:

Interior Design /Business Management

Years Attended: 1991-1993

References:

Angie Manze

Human Resource / PCD

Palm Coast, FL

386-***-****

Marion Childs

Landlord /employer

Palm Coast, FL

386-***-****

Jesse L Roscoe

Personal

Palm Coast, FL

386-***-****

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