Customer Service Machine
Resume:
NUR’ATIKAH BINTI ZAINOL
****, ****** ****** ****** ***, 13800 Butterworth, Pulau Pinang.
019-******* – **********@*****.***
PESONAL INFORMATION
Date of Birth : 18 April 1996 Gender/ Marital Status : Female / Single Place of Birth : Seberang Jaya, Pulau Pinang Race : Malay Nationality : Malaysian Driving License : B2, D
Language : Bahasa Melayu, Language Written : Bahasa Melayu, Spoken Bahasa Inggeris Bahasa Inggeris
EDUCATION BACKGROUND
2014- 2016 : DIPLOMA IN RISK MANAGEMENT
: PUTRA INTELEK INTERNATIONAL COLLEGE
: With CGPA 3.55
2012-2013 : SIJIL PELAJARAN MALAYSIA (SPM)
: SEKOLAH MENENGAH KEBANGSAAN DATUK HAJI AHMAD SAID
: With 5 credit
EXTRA ACHIEVEMENT AND CURRICULAR ACYIVITIES
Participate in “ Art of Negotiation “ Seminar organized by Dr Narendranath Uppala
Participate in “ Leadership” Seminar
Participate in “ Annual Choral Speaking Competition 2015”
Involved in “ Malaysian United Run” activities
President Award list (Final semester and semester sixth)
Dean list (Second semester and fifth semester)
SKILLS / STRENGTHS
Microsoft Offices: Words, Excel, Power Point etc.
Language : Good for Bahasa Malaysia and English
Presentation skill : Both English and Bahasa Malaysia
Strong customer service and communication skill
Highly skilled analytical in problem solving and self -motivation
Can work under pressure and meet tight deadlines
Can work both teamwork and individual
WORKING EXPERIENCE
COMPANY NAME : PACIFIC HYPERMARKET & DEPARTMENTAL STORE SDN. BHD
Position Title : Clerk Administration
Date Joined : Dec 2016 to March 2018
Monthly salary : RM 1, 000.00
Work Description
Perform typing and draft writing letter, prepare memo for internal and external.
To liaise with telephone, fax machine supplier and instead of machine faulty.
To liaise with supplier on quotation to comparison the price and be issue purchase order.
Check utilities bill for premises and hostels, making a record and sending to HQ.
To arrange all completed invoices with listing and sending to HQ for payment process.
Do proper recording for ordering in the purchase order recorded book and to ensure it been update daily.
To replace manpower at reception or any admin counter upon request.
Control all the good keep in proper and place on ordered.
Responsibility to prepare monthly expenses report.
In-charges of picking up call both internally and externally.
Responsible in paging and broadcasting to convey message to the other staff.
Handling customer’s complaint and inquiries.
Assisting to making monthly report.
COMPANY NAME : PACIFIC HYPERMARKET & DEPARTMENTAL STORE SDN. BHD
Position Title : Cashier
Date Joined : Sept 2016 – Nov 2016
Monthly Salary : RM 1,000.00
COMPANY NAME : PARKSON SUNWAY CARNIVAL MALL
Position Title : Cashier
Date Joined : May 2013
Monthly Salary : RM 900.00
REFERENCE
- MR ALAN MOY KWONG WAH
- PACIFIC HYPERMARKET & DEPARTMENTAL STORE SDN. BHD
- B-888 MEGAMAL PINANG,2828,
JALAN BARU, BANDAR PERAI JAYA,
13600 SEBERANG PERAI TENGAH.
- QADRI BIN SAAD
- PACIFIC HYPERMARKET & DEPARTMENTAL STORE SDN. BHD
- B-888 MEGAMAL PINANG,2828,
JALAN BARU, BANDAR PERAI JAYA,
13600 SEBERANG PERAI TENGAH.
- NOORHIDAYAH BINTI SALEHHUDIN (LECTURER)
- PUTRA INTELEK INTERNATIONAL COLLEGE (PIIC)
- NO 111, JALAN PUTERI 5/7,
BANDAR PUTERI, PUCHONG,
47100, SELANGOR DARUL EHSAN,
MALAYSIA.
- *******@************.***.**
- 013- 3583502
- SHAMINI MANOKARAN ( LECTURER)
- PUTRA INTELEK INTERNATIONAL COLLEGE (PIIC)
- NO 111, JALAN PUTERI 5/7,
BANDAR PUTERI, PUCHONG,
47100, SELANGOR DARUL EHSAN,
MALAYSIA.
- *******@************.***.**
- 016- 2463126
- MS JAYESRI A/P SEVAKUMARAN
- PUTRA INTELEK INTERNATIONAL COLLEGE (PIIC)
- NO 111, JALAN PUTERI 5/7,
BANDAR PUTERI, PUCHONG,
47100, SELANGOR DARUL EHSAN,
MALAYSIA.
- ***.**@*******.***
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