JENNA SHAW
**** *** ****** ***** ****, Placerville, CA 95667
530-***-**** ************@*****.***
Qualifications
Qualified TypeWell Transcriber
Experience working remotely for more than eight years
Related Professional Experience
Alternative Communication Services
Contracted Transcriber, College and K-12 Remote Feb 2018 – Present
Other Professional Experience
Multiple Publishing Houses (Loose Id, LLC; Dreamspinner Press)
Contracted/Freelance Content editor/Line Editor/Proofreader Remote Oct 2009 – Dec 2017
Edited published fiction for grammatical accuracy and adherence to house style sheets
Performed fact-checking for manuscripts
Suggested major changes to improve story structure
Assisted with formatting of manuscripts
Snowline Hospice
Health Information Coordinator Diamond Springs, CA Jul 2012 – Feb 2018
Oversaw operations of the Medical Records department for a non-profit hospice organization
Managed all patient records electronically
System administrator for OnBase and AllDocs applications
Expert user and trainer for Netsmart medical records application
Snowline Hospice
Administrative Assistant Diamond Springs, CA Sept 2009 – Jul 2012
Assisted multiple departments, including Medical Records, Referral/Intake, and office management
Filled in as receptionist and answered multiple phone lines
Education
California State University, Sacramento, CA
Bachelor of Arts in English Literature and Creative Writing, December 2008
Graduated cum laude
Additional Skills
TypeWell certification with grade of B+
Experience performing TypeWell transcription remotely, including science classes
Experience working with different style sheets and ability to tailor transcripts to adhere to them
Expert knowledge of English grammar and precise attention to detail
Experience using StreamText
Thorough knowledge of the Microsoft Office Suite and familiarity with the Adobe Suite
Thorough knowledge of and experience working with the Chicago Manual of Style and the Merriam-Webster dictionary
Familiarity with APS style
Performing meticulous fact-checking and research
Content editing to adhere to style sheets and author style
Blogging experience on all major platforms, e.g. Facebook, Twitter, Instagram, Tumblr, etc.
Familiarity with website formatting and design
Familiarity with basic coding languages
Experience with identifying keywords for search-engine optimization
Meeting any deadline and managing my own schedule efficiently and responsibly from a remote office
Telecommuting; communicating clearly and effectively via email and other long-distance means
Maintaining good working relationships with students, publishers, authors, and fellow editors