JENNA SHAW

**** *** ****** ***** ****, Placerville, CA 95667

530-***-**** ac426c@r.postjobfree.com

Qualifications

Qualified TypeWell Transcriber

Experience working remotely for more than eight years

Related Professional Experience

Alternative Communication Services

Contracted Transcriber, College and K-12 Remote Feb 2018 – Present

Other Professional Experience

Multiple Publishing Houses (Loose Id, LLC; Dreamspinner Press)

Contracted/Freelance Content editor/Line Editor/Proofreader Remote Oct 2009 – Dec 2017

Edited published fiction for grammatical accuracy and adherence to house style sheets

Performed fact-checking for manuscripts

Suggested major changes to improve story structure

Assisted with formatting of manuscripts

Snowline Hospice

Health Information Coordinator Diamond Springs, CA Jul 2012 – Feb 2018

Oversaw operations of the Medical Records department for a non-profit hospice organization

Managed all patient records electronically

System administrator for OnBase and AllDocs applications

Expert user and trainer for Netsmart medical records application

Snowline Hospice

Administrative Assistant Diamond Springs, CA Sept 2009 – Jul 2012

Assisted multiple departments, including Medical Records, Referral/Intake, and office management

Filled in as receptionist and answered multiple phone lines

Education

California State University, Sacramento, CA

Bachelor of Arts in English Literature and Creative Writing, December 2008

Graduated cum laude

Additional Skills

TypeWell certification with grade of B+

Experience performing TypeWell transcription remotely, including science classes

Experience working with different style sheets and ability to tailor transcripts to adhere to them

Expert knowledge of English grammar and precise attention to detail

Experience using StreamText

Thorough knowledge of the Microsoft Office Suite and familiarity with the Adobe Suite

Thorough knowledge of and experience working with the Chicago Manual of Style and the Merriam-Webster dictionary

Familiarity with APS style

Performing meticulous fact-checking and research

Content editing to adhere to style sheets and author style

Blogging experience on all major platforms, e.g. Facebook, Twitter, Instagram, Tumblr, etc.

Familiarity with website formatting and design

Familiarity with basic coding languages

Experience with identifying keywords for search-engine optimization

Meeting any deadline and managing my own schedule efficiently and responsibly from a remote office

Telecommuting; communicating clearly and effectively via email and other long-distance means

Maintaining good working relationships with students, publishers, authors, and fellow editors

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