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Customer Service Teacher

Forney, Texas, 75126, United States
April 09, 2018

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Heidi Gibson

Phone 501-***-****

The Pines Apartments #5

**** *. ****** ****

El Dorado, AR 71730


Hello, my name is Heidi Gibson and I am interested in the opening you have available. I have been working in childcare and lead teacher position for over 10 years. I am wanting to make a career change. I am computer literate and people oriented and learn easily.

I will be a notable ambassador for your business and bring a positive I can - do attitude

OBJECTIVE: To use my customer service expertise,, organizational skills, and abilities to multi-task for your operations. Desiring long term employment with opportunity to advance and looking for excellent benefits


2001 El Dorado High School, El Dorado, AR

Certificates for Child Care Classes

SKILLS: Proficient in Microsoft Applications, Fax, Copier, Phone


Monitored blood pressure and blood sugar of elderly and the disabled residents.

Housekeeping duties.

Provided companionship and support to the elderly and the disabled

Provided hygiene support for elderly and the disabled at residential facility and in a daycare/preschool for children.

Give out medicine to elderly and the disabled.


Made weekly schedules for employees.

Accepted and recorded weekly payments.

Developed activities and daily lesson plans.

Met with parents/guardians of pre-k children to discuss development and prepardeness for school.

Held parent/teacher conferences.

Prepared reports and letters.


Answered questions/concerns from parents/guardians in an efficient and empathetic manner.

Provided and prepared a safe environment for children to socialize and learn.

Followed State Guidelines in preparation of classroom assignments and activities and

preparing beverage and meals.

Detailed observance of toddlers/infants in any and all activities.


Recorded data daily such as planning, classroom activities, medicine administered, and meals served.

Filed and organized employee and children's personal information folders.

Answered phones in a courteous and professional manner.

Documented progress of pre-k children.

Prepared daily lesson plans and daily reports.

Organized and sanitized equipment/toys and classroom materials.


Cafeteria, October 2017-Present

El Dorado School District, El Dorado, AR

Teacher, August 2015- September 2017

Arkansas Christian Academy/Preschool, Bryant, AR

Concierge, May 2013-June2014

Steve Landers Dealership, Little Rock, AR

Personal Care Aide, June 2011-August 2012

Four Seasons Residential Home, Benton, AR

Teacher/Child Care Provider, January 2009-June 2009

Centerpoint Day School, Benton, AR

Teacher, May 2006-March 2007

First Assembly Christian Daycare, El Dorado, AR (part-time)

Child Care Provider, February 2006-September 2006

First Baptist Daycare, El Dorado, AR (part-time)

Child Care Provider, December 2003-February 2006

Self-Employed, El Dorado, AR

Child Care Provider, July 2002-April 2003

Self-Employed, El Dorado, AR

Teacher, May 2000-July 2002

Noah's Ark Christian Daycare, El Dorado, AR


Ms. June James, Executive Recruiter and Communications Specialist

870-***-**** (cell)

870-***-**** (hospital)

Ms. Christi Jamerson, Accounts Receivable Clerk for Rich Logistics

501-***-**** (cell)

501-***-**** (office)

Mrs. Susie George, Office Manager of South Arkansas Eye Clinic

870-***-**** (office)

870-***-**** (home)

Mr. Mike Bird, Great Lakes Chemical

870-***-**** (cell)

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