Customer Service Engineer
Resume:
CARL DREW WADE
Houston, TX *7070
Email: ****.*******@*****.***
OBJECTIVE: To engage in a progressive and sophisticated Engineering Department with opportunity to develop and maintain new and innovative products.
EXPERIENCE:
Aug., 2010 – Geospace Technology, Houston, TX
Dec., 2017 Development Engineer
Worked in all phases of development including: design development, testing, and schematic entry.
Worked with various departments including purchasing, planning, test, manufacturing, and customer service to solve a wide range of problems and difficulties.
Approved and worked with contract manufacturers, mostly overseas, to build our products and parts.
Worked extensively with battery packs; from battery protection circuitry design to final product in manufacturing, including testing and analysis.
Approved and searched for electronic part substitutions used on existing and new products, and did redesigns if necessary.
Jan. 1994 - Input/Output, Stafford, TX
Aug., 2010 Sustaining and Development Engineer
Designed analog and digital circuits along with firmware development. Most of this was in the sustaining role, but some became quite extensive.
Firmware development in C and Assembly languages.
Worked often with various departments including purchasing, planning, test, manufacturing, and customer service to solve a wide range of problems and difficulties. Solutions ranged from quickly finding available and appropriate short term part substitutions, writing Engineering Change Orders (ECO’s) to keep documentation up to date, improve yield rates, wrote various procedures for manufacturing and test.
July, 1983 - Cross Exploration Industries, Huntsville, TX
Dec., 1993 Electronic Engineer/Technician
Designed, repaired and tested both digital and analog electronic PC cards and systems.
Assisted development of test fixtures for China and responsible of the acceptance thereof.
Performed occasional field service work throughout the United States.
Consulted with clients on which equipment appropriately meet their needs.
May, 1980 - Texas Instruments Inc., Houston, TX
July, 1983 Electronic Technician
Tested and repaired electronic PC cards and systems under varying climate conditions down to the component level.
Worked in a clean room environment for six months.
EDUCATION: Bachelor of Science, Electrical Engineering - University of Houston
Concentrated studies in Assembly and Fortran language programming, along with computer signal processing and control electronics. 3.3 GPA
Associate Degree, Electronic Technology - Linn Technical College
Concentrated studies in digital electronics and amplifiers. 4.0 GPA
REFERENCES: Available upon request.
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