Connie Mccloud

Greensboro, NC *****

ac421m@r.postjobfree.com

843-***-****

A highly motivated with excellent office management, computer and customer service skills excited about working for an company that will allow me to provide great service and success. Work Experience

Customer Service Representative

Alorica - Greensboro, NC

September 2017 to Present

Maintain Samsung record in accordance with The Home Depot to help insure customer of their home appliances and delivery date. Scheduling replacements and return for customers and agents of the Home Depot.

Qualtiy/Machine Operator/Assembler

Ennis Flint - Thomasville, NC

August 2017 to October 2017

Gather road side material to inspect each unit and record and maintain an accurate record of material; Assemble and packing road side material for road services. Maintaining and accurate work record with company policy.

Cater

DeBordieu Plantation Golf & Resort - Pawleys Island, SC March 2016 to July 2016

Duties included: Assisting guest with their needs as well as assembling events for wedding, banquets, and parties. As well as maintaining an friendly environment for all guest. Crew Trainer/Cook

McDonalds - Pawleys Island, SC

March 2016 to July 2016

Socking inventory, assisting customers and employee, operating cash register,providing superior customer service, providing food, and maintaining a safe a friendlyenvironment for customers and staff.

Customer Service Representative

KGB, McCleansville, NC

December 2014 to June 2015

Duties included: Maintain accurate records in accordance with company policy, answered calls to assist customers with their Verizon accounts, ensuring the customer were satisfied with their bill and services.

Office Assistant/Assistant Teacher

Wilson Daycare & Learning Center

February 2014 to December 2014

Duties included: Maintaining accurate record in accordance with state policy and regulations; Assisting children to acquire basic learning skills for school, providing sage and nurturing care of all children including those with special needs, observing children behaviors and performance. Customer Service Representative

Sykes - Kingstree, SC

September 2012 to August 2013

Duties included: Maintain accurate records in accordance with company policy, answered calls to assist customers with their AT&T accounts, ensuring the customer were satisfied with their bill and services.

Education

Administrative Assisting

Brookestone College of Business - Greensboro, NC

July 2012

Skills

CUSTOMER SERVICE (1 year), RECEPTIONIST (1 year), RETAIL SALES (1 year), 58 WPM (Less than 1 year), ACCOUNT PAYABLE (Less than 1 year)

Additional Information

Office Skills:

MS Word Customer Service Account Payable

MS Excel General Ledgers Account Receivable

Ms Powerpoint General Journal Typing (58 wpm)