Customer Service Representative
Resume:
Connie Mccloud
Greensboro, NC *****
************@******.***
A highly motivated with excellent office management, computer and customer service skills excited about working for an company that will allow me to provide great service and success. Work Experience
Customer Service Representative
Alorica - Greensboro, NC
September 2017 to Present
Maintain Samsung record in accordance with The Home Depot to help insure customer of their home appliances and delivery date. Scheduling replacements and return for customers and agents of the Home Depot.
Qualtiy/Machine Operator/Assembler
Ennis Flint - Thomasville, NC
August 2017 to October 2017
Gather road side material to inspect each unit and record and maintain an accurate record of material; Assemble and packing road side material for road services. Maintaining and accurate work record with company policy.
Cater
DeBordieu Plantation Golf & Resort - Pawleys Island, SC March 2016 to July 2016
Duties included: Assisting guest with their needs as well as assembling events for wedding, banquets, and parties. As well as maintaining an friendly environment for all guest. Crew Trainer/Cook
McDonalds - Pawleys Island, SC
March 2016 to July 2016
Socking inventory, assisting customers and employee, operating cash register,providing superior customer service, providing food, and maintaining a safe a friendlyenvironment for customers and staff.
Customer Service Representative
KGB, McCleansville, NC
December 2014 to June 2015
Duties included: Maintain accurate records in accordance with company policy, answered calls to assist customers with their Verizon accounts, ensuring the customer were satisfied with their bill and services.
Office Assistant/Assistant Teacher
Wilson Daycare & Learning Center
February 2014 to December 2014
Duties included: Maintaining accurate record in accordance with state policy and regulations; Assisting children to acquire basic learning skills for school, providing sage and nurturing care of all children including those with special needs, observing children behaviors and performance. Customer Service Representative
Sykes - Kingstree, SC
September 2012 to August 2013
Duties included: Maintain accurate records in accordance with company policy, answered calls to assist customers with their AT&T accounts, ensuring the customer were satisfied with their bill and services.
Education
Administrative Assisting
Brookestone College of Business - Greensboro, NC
July 2012
Skills
CUSTOMER SERVICE (1 year), RECEPTIONIST (1 year), RETAIL SALES (1 year), 58 WPM (Less than 1 year), ACCOUNT PAYABLE (Less than 1 year)
Additional Information
Office Skills:
MS Word Customer Service Account Payable
MS Excel General Ledgers Account Receivable
Ms Powerpoint General Journal Typing (58 wpm)
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