Quality engineer

Career Objective:

To commit myself to the responsibility given in the company and fulfill it with my skills and enthusiasm, where my endeavor will be appreciated with equal reciprocation.

Skills: Ms. Office'16, My SQL, MATLAB, JAVA, Python, VHDL, LABVIEW.

Trainings/Courses: Training course on Software Testing from QSpiders, Bangalore.

Training course on Machine Learning on skillzpot (online).

Work Experience:

Business Analyst (Contract)

Oracle India, Bangalore, Karnataka.

August 2017 – November 2017

•Provide routing support to Tier 1 and Tier 2 Incident teams, follow predefined (as trained) support procedures and policies.

•Master the use of our support channels, processes & tools.Effectively and judiciously escalate issues with clear communication.

•Ability and willingness to quickly complete large volumes of work with high quality.

•Work and communicate with cross-functional teams (engineering, sales, product specialists, etc) using various channels of internal.

•Escalate support requests to management and ensure they receive the appropriate attention.

•Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met.

•Work across other lines of businesses and third parties e.g. business practices, legal.

•Undertake admin responsibilities as required.

•Undertake other projects as required.

Trainee Engineer (Quality Assurance-SHS)

Wipro GE Healthcare, Bangalore.

August 2016 - April 2017

Support audits of records, reporting. Which includes audits on Service report, Installation reports, global installation base, calibration tools, PM schedule, Preventive maintenance, demo equipments.

Preparing QMR reports.

Follow up with process owners on CAPA actions.

Generating reports on quality training reports and follow up on the same (For ASEAN and EMEA regions).

Assigning channel partner workflows, generating the reports and follow up on the same.

Manager- Business Development.

Goodwill Surgical, Bangalore.

August 2015 - August 2016

Generating leads and pitching the targeted customers (Surgeons).

Generating invoices and delivery challans.

Active participation in surgical demo, workshops and conferences.

Planning the budgets and reporting the activities to higher management. Any other assigned job duties as per assigned by the management.

Daily and Weekly report submission to business head.

Maintaining long-term client relationships.

Education:

B.E. in Medical Electronics Engineering (CGPA-8.04)

Dr. Ambedkar Institute of Technology, Bangalore. {2015}

Responsibility held :- President of Medical Electronics Student Association (MESA).

I declare that the above information is true to the best of my knowledge. CHETHAN RAMESH BHATI

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