Customer Service Medical

Devi Dahal Email: ****.********@*****.*** Phone: 540-***-****

*** ***** *** ** *******, Virginia 24012

Summary: Seeking a position that will benefit from my customer service experience, positive interaction skills where my 4 years’ experience can improve the customer satisfaction. Experience skillful and precise in performing venipunctures and capillary punctures collecting, preparing and storing blood samples and verifying medical records. Work collaboratively with patients, healthcare providers and patent support departments to ensure a high quality of service.

Education:

Virginia western community college

Associate in health science with Phlebotomy

Certified in CPR

GPA:3.5

Work Experience:

Cashier in K&W cafeteria -March 2013-2014

Basic Math Skills.

Excellent interpersonal communication.

Ability to effectively manage your time and prioritize tasks.

Strong product knowledge and understanding of target customers.

Professional telephone etiquette.

Medical design and manufacturing (plastics one) May 2014-2015

Custom full-service of medical equipment such as Cable and Assembly Component and connect to manufacturing facility.

dinning associate in friendship health and rehab center -May 2015 – Present

Roanoke, VA

●I monitor the level of patent/resident’s satisfaction and other patient food issues. Serve as liaison between dining services and the nursing unit regarding patent dining services. My position includes to maintain a high level of contact with the patent and family.

●Take care of resident’s diet.

Volunteer Experience

(May 2015 – Currently)

Locale Interpreter Nepali/English - Roanoke, VA

●Help uneducated people to be educated by teaching them a medical term so they can be familiar with it when they go to hospital. Partner with other volunteers to supervise college visits, volunteer events, etc. I can deal and communicate with any types of patents and residents of any age.

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