Medical Service

John A. Hughes-Papsidero, DO

Orlando, FL ***** 305-***-****

*************@*****.*** linkedin.com/in/jpapsidero52

Physician Executive / Clinical Director

Accomplished medical director dedicated to driving innovation and growth within the healthcare field by introducing new service lines, medical facilities, and technologies. Analytical executive with proven success in the governance of complex medical centers generating $2.8M+ in annual revenue.

Visionary leader with an in-depth understanding of clinical challenges founded in over three decades of experience in direct patient care. Board-certified physician committed to building healthy communities through advancements in patient safety, service quality, and educational health programming.

Healthcare Management Competencies

Clinical Operations / Practice Management

Budget Development / P & L Accountability

Strategic Planning / Business Development

New Service Lines / Sustainable Growth

Project Management / Quality Improvement

Patient Care, Safety, and Experience

Team Building, Training, and Mentoring

Performance Analysis / Data Analytics

Credentialing / Physician Relations

Regulatory Compliance / Accreditation

Career Experience

LIFESTYLE LIFT INC. / ORLANDO SURGICAL ASSOCIATES, PA, Orlando FL and Raleigh, NC

Clinical Director and Facial Plastic Surgeon, 2008 – 2015

Governed the daily operations of the Orlando and Raleigh clinics while providing clinical care to patients across two locations generating a combined revenue of $4M. Empowered a 17-person team in the delivery of high-quality healthcare services through hands-on leadership, training, and mentoring.

Evaluated practice operations, identified opportunities for growth, and developed strategic operational plans in collaboration with the senior leadership team. Analyzed performance data to inform the development of new policies; enforced strict staff compliance with all governing regulations.

Key Contributions:

Recognized as the Southeastern Region Doctor of the Year in 2014; completed 2K+ facelifts and 800+ eyelifts, along with hundreds of balloon sinuplasty’s, RF turbinate reductions, and RF soft palate/base of tongue procedures during tenure.

Designed innovative training programs tailored to meet the learning needs of all levels of staff, such as seminars on telephone-based patient assessments and post-operative care.

Strengthened patient relationships by educating healthcare consultants in effective patient communications and demonstrating the proper articulation of surgical risks and benefits.

Boosted staff efficiency and cut operating costs by restructuring administrative operations, consolidating job responsibilities, and coaching staff in best practices.

Secured a 15% increase in profit margins by establishing new P&L procedures centered on the collaborative review of financial statements.

Sparked revenue gains by championing the introduction of new facial plastic surgery services, such as transconjunctival blepharoplasty and lateral subcutaneous brow lifts.

ISLAND EAR, NOSE & THROAT, Key West and Marathon, FL

Physician Director and Otolaryngologist, 1994 – 2008

Promoted the health and well-being of a diverse patient population through the delivery of high-quality otolaryngology, allergy, facial plastic surgery, sleep disorder, and spinal decompression services. Directed the daily efforts of an 8-person team and monitored staff performance to ensure adherence to standards of care. Assessed and diagnosed patients in order to develop short- and long-range treatment plans.

Key Contributions:

Founded and grew a private otolaryngology practice into a $1M+ clinic; built all operating procedures from the ground up, as well as finance, marketing, and business development plans.

Improved patient access to affordable healthcare by opening the county’s first sleep disorders laboratory, medical spa, and spinal decompression care center.

Built a strong clinical network through active participation in the Laser committee and hospital advisory boards; chaired the credentialing committee at Fisherman’s Hospital, among others.

PRIOR CLINICAL EXPERIENCE:

Otolaryngologist South Central Ear, Nose & Throat, Marshall and Albion, MI

Physician Director and Otolaryngologist Flagler Place Medical Center, Key West, FL

Otolaryngologist Cleveland Ear, Nose & Throat PC, Garfield Heights, OH

Education and Credentials

Residency in Otolaryngology, Head, and Neck Surgery The Cleveland Clinic – Cleveland, OH

Rotating Internship Pontiac Osteopathic Hospital – Pontiac, MI

Doctor of Osteopathic Medicine Michigan State University – East Lansing, MI

Bachelor of Science in Psychology Michigan State University – East Lansing, MI

Licensure

Doctor of Osteopathic Medicine in Florida, North Carolina, and Ohio

Board Certified with the American Board of Otolaryngology

Selected Continuing Education Courses

Florida Society of Otolaryngology and Facial Plastic Surgery Combined Fall Meeting, 2017

AAOHNS Home Study Course: Laryngology, Voice Disorders and Bronchoesophagology, 2017

AAOHNS Home Study Course: Otology and Neurotology, 2017

AAOHNS Home Study Course: Neoplastic and Inflammatory Diseases of Head and Neck, 2017

The Oakstone Institute Comprehensive Review of Endocrine and Head and Neck Surgery, 2017

AAOHNS Home Study Course: Rhinology and Allergy Disorders, 2016

Florida Osteopathic Medical Association Mid-Winter Seminar, 2015 and 2016

Professional Affiliation

American Academy of Otolaryngology American Osteopathic Association

American Board of Otolaryngology Florida Osteopathic Medical Association

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