Customer Service Care

courtney hitt

*** ****** ***** ********* *** *

Hamilton, OH 45013

Cell: 513-***-****

E-Mail: *************@******.***

Summary

Skilled Bartender and waitress, passion for customer service as well as customer care. Adapts to surroundings quickly,learns menus quickly,provides friendly dine in experience, excels in return customers. effectively maintains busy atmosphere. Team leader, take charge capability.

Personal Characteristics

Quick learner

Creative problem solving

Take charge capability

Positive solutions outlook

Caregiver

Customer satisfaction

Computer literate

Work ethic valued

Personable

Hardworking

teamwork

Imaginative

efficient

Humorous

Empathetic

Goal Reacher

Eager to Learn

Ambitious

Never gives up

Passionate

Experience

June 2017 to December 2017

Fairfield Banquet & Convention Fairfield, OH

Server Bartender

Preparing for elite social events. Setting up scenery properly. Cleaning before and after events. Engaging in guest experience, making them feel comfortable and supported at their most important times of their lives. Catering and serving food on and off site. Knowledge of food prepared. Setting up and closing down bar area. Drink mixologist. Guest entertainment.

February 2014 to June 2017

Applebee's Grill Bar Hamilton, OH

Bartender Server

Cleaning server sections before and after shifts. Opening and closing bar. Bar inventory. Money deposits, Drawer countdowns. Knowledge of both new and old items promoted to the restaurant guest. Attendance efficiency. Drink mixologist. Serving food and drinks. Providing excellent dining experience. Return customer efficiency. Customer service as well as entertainment. Training new hires. car side take out order intake and processing.

July 2013 to December 2013

Dave & Buster's Springdale, OH

Server

Cleaning sections, rolling silverware. knowledge of food menu items and seating arrangements. Catering excessive parties. Receiving and delivering orders. Customer service. Customer hospitality. Money accountability. Upselling constant changing promotions. Proper waitress etiquette and attire.

March 2009 to December 2013

Frisch's Big Boy Hamilton, OH

Server

Seating customers. Knowledge of restaurant seating and styles. Training new employees. Knowledge of menu items. Setting up salad bar. Preparing side items and drinks. Opening and closing restaurant. Expo line. Money accountability. Team work.

Education and Training

08 Talawanda High School Oxford, OH

High School Diploma Highschool

Graduated highschool. 3.0 GPA. Member of Dance team. Member of the Young Womens Empowerment Group. Tutored Disability children.

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