Customer Service Representative

ADDIE MADELINE SHEDLETSKY

*** ******* **** ****, *********, DE 19707

Phone: 610-***-**** Email: ************@*****.*** EXPERIENCE

LEASE PROGRAM MANAGER (FOLLETT), LEAGUE COLLEGIATE OUTFITTERS Bridgeport, PA October 2016 – present

• Administer Follett lease program comprising 35% of League Sales.

• Manage entire program buys for fall, spring, and holiday seasons to ensure accurate, on time delivery.

• Facilitate all sample requests for Follett back-to-school catalog production.

• Unite with sales representatives to anticipate and produce needs of store planners. PRODUCT DEVELOPMENT ASSISTANT, LEVI STRAUSS & CO. San Francisco, CA August 2015 – August 2016

• Communicated daily with overseas vendors to track development processes of Men’s Knit tops and Specialty Collections tops, including Outerwear.

• Established and maintained accuracy of pre-production logs and system information for internal and external partners.

• Coordinated with merchandising and design cross function partners on imperative product details.

• Supported garment developer in measuring, fitting, and evaluating carryover knit tops. INTERN, LEVI STRAUSS & CO. San Francisco, CA

Summer 2014

• Completed a 10-week program encompassing all stages of the product development cycle in women’s knit tops.

• Cooperated with a team to curate and present a clothing recycle program to the executive board.

• Operated as a direct point of contact for major vendors and advised development of knit tops. SALES ASSOCIATE, HOLLISTER & CO. Houston, TX

Summer 2012

• Assisted customers in navigating sales floor and restocked items as needed.

• Managed transactions in the POS system and reconciled cash drawer after shifts. SKILLS

PLM system super user; Proficient in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook, OneNote); 2D design with Adobe Photoshop, Adobe Illustrator, and Polyvore; Concept/Mood Board Creation; Sewing & Patternmaking; Fashion Presentation; Fashion Retail; Apparel Product Development; Apparel Production; Textile Evaluation; Economics of the Fashion Industry; Global Supply Planning and Sourcing EDUCATION

Virginia Polytechnic Institute and State University Blacksburg, VA B.S. in Fashion Merchandising and Design May 2015 GPA: 3.4; Graduated Cum Laude

Extracurricular Activities

Member of Kappa Delta Sorority, Epsilon Pi Chapter; Fall and Spring Philanthropy Event Chairwoman; Member of Fashion Merchandising and Design Society REFERENCES AVAILABLE UPON REQUEST