Customer Service Assistant
Resume:
CATHERINE
LAMBE
[**** Kentucky Ave Raytown Mo **133]
[*************@*****.***]
OBJECTIVE
To obtain better employment focused around customer service.
EDUCATION
West High School 2003-2007
Obtained high school diploma, Certified nurse assistant, CPR Certified, National honor role, MESA, and upward bound
CCcna CNA and Phlebotomy school
JULY 2009 1 MONTH TRAINING
Obtained CNA, Phlebotomy, first responder, and CPR certifications in Salt Lake City, Utah
EXPERIENCE
Central Operations Wire Specialist Synchrony Bank
DECEMBER 8 2015- CURRENT
Process closed account workflows, assist banking representatives, process wires, checks, and EHD escalation workflows. Give coaching opportunities to managers and process account maintenance. Provide customer service
Ceritified Nurse Assistant Hillside rehabilitation Salt Lake City Utah
2010-2014
Skilled working as a nurse assistant in helping in geriatrics. Assisted patients with ADL’s, taking blood samples, and providing patients with information and medications.
SKILLS
Customer Service
Understaning processes and ability to adapt with technology
Microsoft office
Nursing
Math
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