Customer Service Sales Representative

Location:

Salary:

11.00 - 13.00

Posted:

April 06, 2018

Renee A. Troup

Profile Summary

Hard working individual with 20 years customer service experience. Proven strength in quick learning of new

procedures, technologies, Implementations of policies. Organization. Ability to problem solve to make the customer happy.

SAP Attention to detail Problem Solver Micro soft office Quick Books Ability to work under pressure

Professional Experience

Scooters Plus Inc. Memphis, TN

02/2017 – 02/2018

Sales/ Customer Service

Sold different scooters, motorcycles and 4 wheelers to customers.

Ran credit applications for customers through different lending companies.

Sold parts and stocked parts.

Auto Plus AP Memphis, TN

Customer Service Representative

03/2011 – 05/2016

I built a rapport with the customer.

Responsibilities:

Answered inbound calls and assisted customers with their orders, credits, warranties.

Became proficient in SAP with 5 years’ experience.

Assisted customers on purchasing car parts and products.

Handled customers inquires and complaints.

Processed all general customer service requests.

First Data Corporation Cordova, TN

Inside Sales Representative/ Supervisor/ Trainer

I achieved being in the 5 top sellers and winning Presidents Club 3 times.

Responsibilities:

Made outbound calls to merchants regarding credit card processing.

Maintained a monthly quota on sales.

Trained new hires on how to be successful in inside sales.

Maintained a group of 10 people under me.

Also dealt solely with setting up all referrals from SunTrust Bank.

Education

Argo High School – Argo, IL 1986