Program Manager Software Engineer

BO TAN

*******@*****.*** Lincolnshire, IL ***** 224-***-****

SENIOR PROGRAM MANAGER

Highly motivated, team-oriented leader with proven record of managing company-wide programs and global programs to meet objectives. Demonstrated success in managing geographic and cross-functional teams from concept to release, with strong multi-tasking, organizational and team-building skills. Adept at developing new programs and processes to meet rapidly changing business environments.

PROFESSIONAL EXPERIENCE

SEARS HOLDINGS CORPORATION, Hoffman Estates, IL 2012 to Present

Senior Program Manager

Lead multiple cross-functional teams for Sears/Kmart Commerce applications.

Lead global cross-matrix teams (internal & external) to consolidate entire Sears/Kmart digital applications into new Scalable/Shared service platform, improving sales conversion 40%

Lead Business Analysts/Solution Architects and partnered with multiple business owners initialing/defining ecommerce roadmap with big data analysis for best customer experiences to keep ahead of technology curve, helping product team exceed goal 20%.

Managed entire SDLC cycle (project intake, control, execution, communication to close). Set and reviewed resources plan, program plan, solution, priorities, and risks constantly; leading to 100% program on time delivery with zero escaped P1 issue for 5 straight years. demonstrating strong operations skills and increased efficiency across teams.

Managed program budget including 3rd party vendors, coming in under budget 18% 4 consecutive years.

MOTOROLA MOBILITY, Libertyville, IL 2011 to 2012

Senior Program Manager

Led 4 teams to develop wireless connectivity programs for Motorola Android devices.

Delivered multiple, simultaneous projects on time for 8 Android devices by managing global engineering teams and partners closely through full product life.

Met or exceeded goals for last 7 of 8 programs by mentoring design, cross-functional developments, quality of releases, performance, component release/integration, certification, IOT and published releases.

UNITED AIRLINES, Chicago, IL 2010 to 2011

Senior Program Manager

Managed IT onsite/offshore teams and vendor to develop United Mobile application platform.

Launched first United mobile web application on time and within $3M budget by coordinating business units on strategy and release plan, and directing development effort through entire cycle of projects.

Liaised between global cross-functional engineering and vendor teams, leading technical integration by driving project delivery, technology reviews, challenging proposals and building consensus.

MICROSOFT CORP., Redmond, WA 2008 to 2010

Senior Program Manager

Directed team to architect, design and develop brand new Windows Phone 7 (WP7) multimedia application.

Met and exceeded exit criteria for each release milestone by directing all design and development efforts, engaging with user experience team and senior management to justify project scopes. Recognized as champion for both features and design at expert level.

Drove ecosystem interaction with cross-team partners, promoting end-to-end user experiences across Windows Mobile device, Windows Live, Zune and Windows PC.

Drove customer relationship strategy for WP7 multimedia application, engaged directly with 5 OEMs to communicate and align product roadmaps, as well as integration support.

Bo Tan *******@*****.*** Page 2

MOTOROLA, Libertyville, IL

Software Engineering Manager (2005 to 2008)

Managed global engineering teams to deliver mobile applications for Motorola’s GSM and 3G mobile products.

Managed global development teams, completing 5 large and 12 medium programs ahead of schedule and meeting all business objectives by collaborating effectively across platform, marketing, and sales teams.

Led more than 20 engineers through team-building process, launching new development and quality control programs, increasing international team productivity over 15%.

Served as chairperson of Review Board of Multimedia Strategic and created 24-month roadmap. Specified and enforced common architecture / framework and APIs for multimedia subsystems.

Lead Software Engineer (2000 to 2005)

Led multimedia core development team for Motorola mass market products

Developed 7 multimedia projects ahead of plan with high quality and under budget by coordinating with internal product teams and external vendors through end-to-end design and development, leading to use of components across all Motorola P2K products.

Saved Motorola more than S6M by finding, selecting, and outsourcing partial developments with 3rd-party for first Motorola sound application.

Implemented out-of-the-box embedded system design for audio/video codec, improving system performance 150% and saving 35% memory.

Contributed to system architecture design and implementation for Motorola’s first video application on T720 ahead of time, with first worldwide mobile phone supporting iTune.

Achieved 30% performance improvement by integrating optimized vocoder for Motorola CDMA platform.

AREAS OF EXPERTISE

IT & Mobile Enterprise Application

Analyze & Architect Solution

Budget/Resource management

Cross-functional Collaboration

Big Data Analysis

JiRA/ServiceNow

Program Management

Risk Management

Change Management

Process Improvement

Agile Scrum/Waterfall

CI/CD, DevOps

EDUCATION

Master of Science

NORTHERN ILLINOIS UNIVERSITY, DeKalb, Illinois

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